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Hello. We apologize for the inconvenience.
If your Lenovo A388T fixed screen cannot enter the system, it is recommended that you use the following steps to perform a simple troubleshooting attempt:
1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data and try to restore factory settings (Main Menu - System Settings - Restore Factory Settings - Reset Phone - Tap Clear All);
2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device.
If you want to flash the machine by yourself, due to the risk of flashing the machine by yourself, the failure of flashing the machine may affect the normal warranty of your equipment, so we do not recommend that you flash the machine by yourself, you can choose to go to the local after-sales site to let the engineer assist in processing.
Contains the official firmware of Lenovo A388T and flashing tutorials, etc., please read and weigh in detail before flashing, if you can't complete the processing by yourself, please refer to our recommendations to take the time to go to the repair station to deal with it.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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It is recommended to flash the package, use the 360 flash assistant to flash the machine, first, try to restore the factory settings first, generally in the security settings, important text messages to be backed up, contacts to be moved to**card. If you can't restore the default settings, you need to flash the firmware, find the firmware according to the model, and it's best to go to the official website. Then according to the official website, there is a method of flashing the machine in the package.
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Press and hold the on/off key, after holding down for a few seconds, if the phone can vibrate, and the screen is stuck to the logo logo can not enter the system, it means that your mobile phone is a system failure, it is recommended to choose the corresponding flashing package for the mobile phone, and flash the phone to solve it.
If you can't vibrate after long pressing the power button, the screen is not lit, or the screen is black, it means: there is a hardware failure in the battery, motherboard and screen, and it can't be repaired just by flashing, and you can only send after-sales service.
Here's how to flash the machine:
Then, press and hold "Volume +" and "Volume+" at the same time""Volume-" Power Button" button is held on three buttons, and then it will automatically enter the "Firmware Update" interface;
Then, in this interface, the program will automatically install the original firmware ROM package. At this time, there is no need to operate the phone, when the phone is restarted, the ROM package upgrade is completed, and the phone will return to its normal state.
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Method: 1. Unplug the battery and reinstall it to see if it can be turned on normally.
2. Whether it can enter recovery. To enter the recovery method: In the shutdown state, first press and hold the "Volume Up" button.
If you don't let go, press and hold the "shutdown button" and let go when the boot screen appears, and you can enter recovery. If you can enter Recovery, please switch the system under Recovery and back up your data, if you can't succeed, you need to erase all data.
3. Whether you can enter fastboot. To enter fastboot, press and hold "When the device is turned off".
home button.
Press and hold the "Volume Down button" and then press and hold the "Power Off button", and let go when the boot screen appears, and you can enter fastboot. Will.
Connect your phone to your computer.
with miflash
Flash. The method of brushing a complete package of the system.
4. If this is still the case, enter the after-sales process and detect the failure of the mobile phone.
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Method 1, first turn off the phone (if it is a removable battery, please take out the battery for 2 minutes and then reinstall it), then charge the phone for half an hour, press and hold the power button after charging, and see if it can be turned on;
Method 2: When the phone is turned off, press and hold the power button and the volume down button at the same time, about ten seconds, enter the recovery interface, use the volume button to select and restart the phone, use the power button to confirm, and restart the phone;
Method 3, enter Recovery mode (Recovery Mode), press and hold the Power key and the Volume +- key in the shutdown state, which varies from machine to machine, select Wipe Cache
Choose first: clear the cache partition, turn off the computer and start it to try if you can enter the system, if not, you can choose again: clear data, restore factory settings (Note: This method is used with caution, it may cause important files and data loss in the mobile phone. Then turn it off and on to see if you can enter the system.
If you can't enter the system, please double wipe (i.e., "wipe data factory reset" and "wipe cache").
If after the above steps are executed, the screen is black after booting, that is, nothing is displayed, but the screen is on, please connect the computer with a data cable, the computer will automatically recognize and install the mobile phone driver, and then use the computer to install a desktop software for the mobile phone.
Or enter the corresponding mode of the recovery mode, and enter the opposite method of the recovery mode.
Update Service(US):
1.The first thing to do is to make sure that your phone is above 50% charged. Of course 100% is the best.
3.Turn off your phone. Leave on for 30 seconds.
4.Open your us software.
Detailed steps: 1. The first time you start us, it will be slow, wait patiently.
2. Check the license agreement, start, 3. Select the device model, next step.
4. Follow the prompts (simply put, press and hold the back button without releasing it, and then connect the phone and the computer with a data cable, still do not release until it is recognized).
The rest is as prompted and you're done.
The last step, start according to the official ROM on your CDA** server, **After completion, you can start the installation (Tip: The first time we may be slow, because it is needed**, ** will be saved in your hard drive after completion, and it will only take 1 minute when the next time we are done. Soon).
4. If the above operations cannot be solved, find a professional to brush the machine or go to the local after-sales service for help.
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Causes: Incompatible third-party software, system crash caused by phone rooting, phone hardware damage, etc.
Here's how: Method 1:
Double clear by entering recovery mode.
1.In the power-off state, press and hold the power button and volume + buttons of the phone at the same time.
2.Release the keys when the screen lights up and wait for the recovery mode to enter.
3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Settings", and press the Power button to confirm.
4.Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data" and press the power button to confirm.
5.Wait for a while until the screen appears, select "Reboot System Now" to restart your phone, and press the power button to confirm.
6.Wait for your phone to reboot into the system.
Method 2: Enter fastboot. How to enter fastboot: In the shutdown state, first press and hold the "home button", then press and hold the "volume down button" and then press and hold the "shutdown button", and let go when the boot screen appears, you can enter fastboot.
Connect your phone to the computer and flash a complete system package. (Please find a professional to flash the machine).
Method 3: If this is still the case, enter the after-sales process and detect the fault of the mobile phone.
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Dear Lenovo users, hello!
Dear Lenovo users, hello! It is recommended that you restore to factory settings first:
The first method: first go to your phone's settings, select Privacy, then select Factory Reset, and click Reset Phone.
The second method: select Wipe Date in Recovery mode, as long as you press the home button and the AFK button at the same time at startup to enter the recovery mode.
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If you want the voice of the mobile phone to be broadcast on the computer, you need to install the application software on the computer, and then connect the settings through Bluetooth or other means. The software is generally from the mobile phone manufacturer.
Hello, first of all, thank you for using Lenovo's products, according to the situation you described, it is recommended that you back up your phone's important data, perform the following "double wipe"Operate by pressing and holding the "Power button + volume plus or minus" at the same time in the shutdown state"In recovery mode, run "wipedata." respectivelyand "wipe."
We apologize for any inconvenience this may cause.
1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data and try to restore the factory settings; >>>More
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Hello, if you delete the system files by mistake, it is recommended that you do not do other operations on the phone, and take the phone to the Lenovo mobile phone after-sales service station for testing as soon as possible, where there are professional engineers to help you solve the problem of the phone. Provide you with a link to Lenovo mobile phone customer service outlets.