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If it's Great Wall broadband.
Newly installed users can apply for a refund without reason if they are not satisfied with the network quality or after-sales service within 7 days after the installation is completed. If you apply for a refund without any reason, please call the local service outlets of Great Wall Broadband, and the after-sales staff will handle the refund procedures for you.
If you want to apply for a refund because Great Wall Broadband cannot provide normal servicesPresent the registered valid ID card to the local Great Wall business outlet.
If you don't want to use Great Wall Broadband for personal reasons and want a refund,First, you must go to the local Great Wall business outlet with a valid ID card to request the termination of the service, and then apply for a refund.
According to the "Network Access Service Agreement" published on the official website of Great Wall Broadband, the user promises not to refund the fee in advance during the agreement period, the initial installation fee will be waived, and if the cooperation is terminated halfway, a comprehensive material fee of 280 yuan will be paid.
After the refund application is processed, the Great Wall Company will review and refund the fee, and the time for the refund to arrive is uncertain, generally within half a year.
If the refund problem cannot be solved for a long time, the first is to contact the consumer association.
The second is to market supervision.
The third is to file a complaint with the superior authority of the Great Wall Broadband Branch (such as the headquarters of Great Wall Broadband), and the fourth is to conduct arbitration or file a lawsuit.
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Dear, the second time I paid the fee was when the contract did not expire, and the staff called me ** and said that the renewal was appropriate and could be upgraded, and it expired in 2022 and renewed for another 5 years, and in 2027, I want to refund the next 5 years, how to handle it.
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Where is the office address of Great Wall Broadband (Heping District, Tianjin)?
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The Great Wall broadband **** can't get through, what should I do?
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Question 1: Great Wall broadband, can I return it after opening it!! 20 points It depends on how you sign the agreement or contract with the local governor.
If the actual bandwidth is too far from the bandwidth promised in the contract, you can terminate the contract for not meeting the bandwidth requirements promised in the contract. The premise is that the responsibilities are defined first according to the contract!!
Contact their business staff first to ask for the contract to be terminated or for them to reach the promised bandwidth. If they don't agree, check their complaints**. If it still can't be resolved, follow the legal route according to the contract.
Question 2: Can Great Wall Broadband get a refund if I pay the money online, and why should I get a refund? If there is indeed a network that does not reach the megawidth, or the mobile phone can not be connected to the network, you can call 96079 to find customer service to apply for a door-to-door solution from the installation and maintenance department, if it is really not solved, you can apply for a refund, but the approval process is very slow, depending on the specific situation of your side.
Question 3: Can I get a refund if I press a Great Wall broadband network speed is not good Look at how long it has been installed, it is generally impossible to return, unless there is a quality problem. If it is always disconnected, it cannot be repaired, and it can be returned.
Question 4: The Great Wall Broadband is really bad, I want to return the money, how to operate Call 12300, the Ministry of Industry and Information Technology complains**, and it is also the local Communications Administration**, truthfully reflect the situation, they will intervene to help you handle it, and ensure that the Great Wall will be very polite when you handle it, and the attitude will be very good! They're afraid of this department!
I have not given money for several months for refunds, and there is no time limit to wait, after playing this **, the head office will call back to guarantee a refund within how many working days!
Question 5: Can Great Wall Broadband be refunded It should be possible, but you still have to ask for details. Anyway, the broadband of the telecom I ran before was returned before it was installed. Just retreated.
Question 6: Can I get a refund if Great Wall Broadband has been used for less than a month There are always people who are attracted by low prices.
Look at the original agreement!
Can I give you a refund? Joke!
What do they do to make money?
Question 7: Can Great Wall Broadband be refunded? Take the contract and explain why, and you can get at least half of it back.
Question 8: Can Great Wall broadband be refunded Can broadband be refunded It depends on whether you are persistent or not. Stare at them to return, get out all the evidence that proves that their signal is not good, and then complain everywhere, if they can't hold on, they will give you a refund.
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Steps for the Great Wall Broadband Network Withdrawal: 1. First of all, you need to prepare your ID card, broadband, and broadband password, and contact customer service to apply for network withdrawal; 2. The customer service will cancel the broadband according to your application, and cancel your broadband and password; 3. The customer service will cancel your broadband and password according to your application, and cancel your broadband and password; 4. The customer service will cancel your broadband and password according to your application, and cancel your broadband and password; 5. The customer service will cancel your broadband and password according to your application, and cancel your broadband and password; 6. The customer service will cancel your broadband and password according to your application, and cancel your broadband and password; 7. The customer service will cancel your broadband and password according to your application, and cancel your broadband and password; 8. Finally, the customer service will cancel your broadband and password according to your application, and cancel your broadband and password to complete the network withdrawal process. In the process of deactivation, you need to prepare your ID card, broadband, and broadband password, and contact customer service to apply for withdrawal, and the customer service will cancel your broadband and password according to your application to complete the withdrawal process.
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If you have already applied for a refund from Great Wall Broadband but have not received a refund for more than two months, there are a few steps you can take to resolve the issue.
2.Prepare relevant supporting materials (such as purchase contract, payment records, bank receipts, etc.), and consult the bank or third-party payment platform to see if there is a refund.
3.If Great Wall Broadband customer service cannot solve the problem, you can report it through the complaint channel on the official website or the relevant rights protection platform, and protect your legitimate rights and interests through legal channels.
4.If none of the above methods can solve the problem, you can file a complaint with the consumer protection agency and seek professional help and solutions.
It is important to note that the refund process sometimes takes a certain amount of time, but refunds that exceed a reasonable processing time need to be maintained and guaranteed accordingly.
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Great Wall Broadband can directly take the agreement to any business hall for refund, the general installation fee is non-refundable, you can call customer service 95079 to check the location of the business hall, go to the refund.
Great Wall Broadband Network Service **** is a pioneer in the implementation of Internet broadband access in China, with branches in more than 50 cities across the country.
Since its establishment in April 2000, Great Wall Broadband has taken the opportunity of high-tech development in the new century, and is committed to the construction of broadband network based on a new generation of Ethernet technology, providing users with a large potential for the development of the local network operator from access to the backbone and from the sky to the ground.
The Great Wall Broadband has developed into 15 million contracted users, more than 4 million network coverage users, more than 2.1 million households have been built and opened, more than 400,000 paid users, and nearly 100 business service center outlets have been opened across the country.
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Great Wall Broadband will not be canceled if it is not renewed, but it will be disconnected and will be deactivated.
Broadband is generally charged annually, as long as it expires, it will be automatically disconnected, there is no problem of recharging, you do not pay the fee, it will not be opened again. There are also no fees incurred.
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