What to do if the broadband is often disconnected?

The solution to frequent broadband drops is as follows:

1. If you use a router, disconnect the router for stand-alone dial-up test;

2. If you have a modem device, please pay attention to whether the device is overheated, and it is recommended to turn it off for a few minutes before restarting it.

3. If the connection is dropped when running the program alone (such as when playing games), it is recommended to restart the computer or reinstall the program;

4. Check whether the disconnection is caused by computer virus, and it is recommended to scan the whole disk;

5. If there is a server option for the running program, please select China Unicom.

If the above methods still cannot solve the problem of disconnection, you can contact the local manual customer service for feedback.

It is recommended that troubleshooting can be done in the following ways:

If you are using a router, disconnect the router for stand-alone dial-up test first;

If you have a modem device, you need to pay attention to whether the device is overheating, you can turn it off for a few minutes and then restart it.

If the connection drops when running the program alone (compared to if it drops while playing a game), it is recommended to restart the computer to try or reinstall the program;

If the entire network is disconnected, check whether the access cable and the network cable are loose or in poor contact, and try to reseat the line.

Check and filter the disconnection caused by computer viruses and scan the whole disk;

If the problem cannot be solved after the above methods are rectified, it is recommended that you contact the local customer service to report the problem, and our company will check and deal with it for you as soon as possible.

Taking China Unicom Broadband as an example, the following solutions are used to solve the problem of frequent broadband disconnections:

1. If you use a router, disconnect the router for stand-alone dial-up test;

2. If you have a Tuandan modem device, please pay attention to whether the device is overheated, and it is recommended to turn it off for a few minutes before restarting it;

3. If the connection is dropped when running the program alone (for example, when playing the game of Crashing and Disturbing), it is recommended to restart the computer or reinstall the program;

4. Check for computer viruses.

caused by wire breakage, it is recommended to scan the whole disk;

5. If the running program has a server early opening option, please select China Unicom.

If the above methods still cannot solve the problem of disconnection, you can contact customer service for feedback.

How to solve the problem of frequent broadband disconnection? Many people are helpless, so let's introduce how to deal with it!

Tools Raw materials.

Broadband. win10 ver1803

Method steps.

On the desktop of the computer, right-click on the computer and select Properties, as shown in the image below.

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Click on the Properties interface to set up the Guess Difference Manager, as shown in the figure below.

Please click on the Fracture Megafoci into the ** description.

Click on the network adapter in the Device Manager as shown in the following image.

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Right-click the wireless NIC in the network adapter and select Properties, as shown in the following figure.

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Click on the Advanced tab on the Properties interface, as shown in the following figure.

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Advanced tab, set the transfer power to the highest value, as shown in the following image.

Please click Enter a description.

Router failure.

When we find that broadband connections are frequently dropped, we first log in to the router to check the running status. When we find that the router is connected, it is possible that the network cable or even the computer is disconnected, but if the status is not connected, then we can restart the router. In fact, there is a simple way, that is, use the mobile phone to log in to the router wirelessly, if the mobile phone can access the network normally, then it means that the computer or network cable is a problem, when the mobile phone can not access the Internet, it may be a problem with the router.

The first elimination ruler of the network cable fault.

Normally, the network disconnection caused by the network cable is relatively rare, but it is very simple for us to think about the high inspection. We just need to plug in the network cable again, or try a different network cable. Of course, there is a network cable failure, most of the time it is due to the crystal head that causes the bridge attack, so we can only replace the crystal head.

Caused by a computer malfunction.

Generally, most of the frequent broadband drops are caused by computer failures. The most common is caused by computer poisoning or attack, and of course, there are also caused by computer network card driver problems.

For this situation caused by computer viruses, we can take a comprehensive anti-virus approach to solve it, and it is recommended to use 360 anti-virus.

For the computer network card driver, we can reinstall the network card driver. Pay attention to find the network card driver and install it correctly.

Every ADSL broadband user has the only Internet access on the local authentication server, and every continuous 24-hour will be automatically cleared by the authentication server, so as to avoid a large amount of billing for a long time. Therefore, the user will automatically disconnect when it is continuously disconnected for 24 hours, which is a normal phenomenon.

The following is a targeted solution according to various disconnection phenomena:

1) A small red cross appears in the lower right corner of the computer when the wire is disconnected.

Suggested solutions: It may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network devices such as ADSL modems, and you need to fix the network cable, device power supply, or replace the network cable.

2) A small yellow exclamation mark appears in the lower right corner of the computer when the connection is disconnected.

Suggested solutions: Check whether the status light of the ADSL modem is normal, replace the network cable, and restore the initial settings of the ADSL modem.

3) The connection is disconnected when playing a game, but the webpage opens normally when the connection is dropped.

Suggested solutions: Some computer programs (such as firewalls and anti-virus software) may conflict with game programs, or the game service may be busy. It is recommended to change the game service area and exit other applications while playing the game.

4) Disconnection from web browsing but QQ and other programs are normal.

Suggested action: Make sure that only one computer on your network is using the network, if there are multiple computers online at the same time, the opening of the web page will be abnormal. In addition, you need to check whether the computer browser is normal, it is recommended to change the browser or change the computer to try again.