What to do if the Xiaomi box won t turn on, black screen, and freeze

Mi TV、If the Mi Box can't be turned on,Or stuck in the boot interface,It is recommended that you:

1. Confirm whether the power supply is connected, and try to turn on the power again;

2. If you are stuck in the boot interface after clicking the power button, it is recommended that you enter Recovery to clear all data and restart the attempt;

3. If there is no signal output, reconnect the HDMI cable, or try other HDMI interfaces, select the correct input source, and switch the options on the TV side;

PS: It still can't be solved, it is recommended that you do after-sales testing.

Mi Box 3 Enhanced, model number MDZ-18-AA (Attention!) The model number should be right, and the model number is on the back of the box).

1.Unplug the power cord 2The remote control comes to the box, press and hold the remote control to confirm + return and do not let go, 3. Plug in the power cord (the two keys held down in front still can't be released) 4

After booting, you will enter the system recovery interface 5Once you're in, press the second item"Clear the cache", then press the third item"Clear user data"OK to return and then select"Reboot" 6.Next, you will be redirected to the installation and update interface, please wait, you can update the interface normally.

The reason for this problem is: the system fails to load when the system is turned on, and the solution and detailed operation steps are as follows:

1. The first step is to unplug the power adapter of the box, and then turn off the power of the box.

After turning it off, take out the remote control, press and hold the following two buttons at the same time, aim at the Xiaomi box, see the picture below, go to the steps below.

2. Step 2, after performing the above operations, insert the Mi Box into the power adapter, and then the Mi Box will enter recovery mode, see the figure below, go to the steps below.

3. Step 3, after performing the above operations, click the "Clear All Data" option on the remote control, see the figure below, go to the steps below.

4. Step 4, after performing the above operations, click on the restart option, see the figure below, and go to the steps below.

5. In the fifth step, after performing the above operations, you can open the box normally, as shown in the figure below. In this way, the problem is solved.

1.Please check whether the TV or box socket is powered on normally;

2.You can plug the TV power socket back in, wait for a while, and then turn it back on;

3.If you get stuck in the boot interface after clicking the power button, it is recommended that you go to recovery to clear all data and restart the attempt;

4.If you occasionally can't turn on after shutting down,You can try to restore the TV system to solve this problem,The path is:Settings--General settings--System--Restore,Pay attention to backup data before restoring;

5.You can try to upgrade the TV or box system in the boot state, the path is:Settings--About--MIUI TV version--Upgrade system;

6.If there is no new version upgrade or the system still fails to boot occasionally, you can apply for after-sales treatment.

Summary. Hello, what to do if the Xiaomi box has an intermittent black screen1Observe,If the box and TV are still running when the screen is black,The indicator light is normal,It may be a problem with the wiring,Try another signal cable;

2.Resolution mismatch leads to the fact that the resolution of the Xiaomi box and the resolution of the TV are modified to the same level;

3.If there is a system problem, try to restore the factory settings. Method: Disconnect the power supply or unplug it directly, and press and hold the remote control at the same time"Homepage"+"Menu", and then connect the power without letting go of the button.

4.Finally, it may be the failure of the firmware or the box itself, only contact the after-sales service to return to the factory for repair, please consult the official customer service for details.

What to do with the intermittent black screen of the Xiaomi box.

Hello, what to do if the Xiaomi box has an intermittent black screen1Observe,If the box and TV are still running when the screen is black,The indicator light is normal,It may be a stupid question about wiring,Try a different signal cable; 2.Resolution mismatch leads to the fact that the resolution of the Xiaomi box and the resolution of the TV are modified to the same level; 3.

If there is a system problem, try to restore the factory settings. Method: Disconnect the power supply or unplug it directly, and press and hold the remote control at the same time"Homepage"+"Menu", and then connect the power without letting go of the button.

4.Finally, it may be the problem of the failure of the firmware or the box itself, only to contact the service after the sale of the missing gear to return to the factory for repair, please consult the official customer service for details.

Hello, what to do if the Xiaomi box has an intermittent black screen1Observe,If the box and TV are still running when the screen is black,The indicator light is normal,It may be a stupid question about wiring,Try a different signal cable; 2.Resolution mismatch leads to the fact that the resolution of the Xiaomi box and the resolution of the TV are modified to the same level; 3.

If there is a system problem, try to restore the factory settings. Method: Disconnect the power supply or unplug it directly, and press and hold the remote control at the same time"Homepage"+"Menu", and then connect the power without letting go of the button.

4.Finally, it may be the problem of the failure of the firmware or the box itself, only to contact the service after the sale of the missing gear to return to the factory for repair, please consult the official customer service for details.

The motherboard is burning.

That's not going to work.

That's not going to work.

What to do. What to do.

Is it under warranty?

It's over. That's just a new one.

How much is new.

How much is new.

It's not clear, I haven't bought it.

Cut. <>

1. Observe, if the box and TV are still running when the screen is black, the indicator light is normal, it may be a wiring problem, try to change a signal cable; 2、Resolution mismatch,Modify the resolution of the Xiaomi box and the resolution of the TV to the same level; 3. If there is a system problem, try to restore the factory settings to see if it can be restored. Method: Disconnect the power supply or directly unplug it, and press and hold the remote control at the same time"Homepage"+"Menu",Then connect to the rental front power supply,Can't release the button,You can enter recovery mode respectively"Clear cache" and "Clear user data" Restart the box,There will be 2 options for the restart interface,Choose the system that is not "recent"4、Finally, it may be the failure of the firmware or the box itself,Only contact after-sales service to return to the factory for maintenance,Please consult the official customer service with Takanoti。

Reason 1: The box crashes and causes it to be unable to boot Solution: first plug and unplug the plug again, then select the installation and energy-saving options in the box settings, turn off the screensaver time and sleep time, of course, if it is a problem with the version, you can only find customer service Reason 2:

The remote control cannot be used and the machine cannot be turned onSolution: Check whether the insulating sheet on the back of the remote control is unplugged; Check whether the remote control battery is charged, and the battery can be replaced; If these two situations do not appear and you are sure that you have not taken the wrong remote control, you can only contact customer service to replace the Xiaomi box and cannot be turned on

This situation is usually a problem with the compatibility between the box and the software, or a problem with the software itself. First of all,Unplug the power,Connect the Xiaomi box to the computer through the data cable,You can also use software such as mobile phone assistants,Delete third-party software and clear the excess garbage in the box,Then reconnect the TV,Users with Android mobile phones can install the dangbei application market to the TV through dangbei remote control on the mobile phoneWhat to do if the Xiaomi box can't be turned on2If it doesn't work,You can only restore factory settings。 Unplug the power cord of the Mi box, aim the remote control at the receiving port of the box, press and hold the menu button and the home button at the same time without letting go, and plug in the power cable.

Wait for it to enter the recovery and then release it. Select"wipe data/factory reset", the following options will appear when selected, Select"yes --delete all user data."Wait for the system to delete the data and the selection screen will reappear.

Select the first item"reboot system now"。Wait for the Mi Box to restart automatically.

1、It may be that the Xiaomi box is dead,Turn off the power of the box,Turn it on again,Just turn it on again。

2. It may also be that the system has crashed, try to enter the system's settings interface, restore the system to factory settings to solve the problem, or upgrade the system to the latest version.

3. If the power indicator of the TV is off, it may be that there is a problem with the power connection of the TV, resulting in a sudden power failure and a black screen, such as a power outage at home, a loose power plug, a power cord failure, etc., you can check the problem one by one and deal with it accordingly.

4. If the power indicator of the TV is on, it may be that the user has mistakenly pressed the standby button of the remote control, which makes the TV enter the standby state, so the black screen is displayed; At this time, the user only needs to press the standby button of the remote control again to wake up the TV and resume the normal screen display.

5. If the TV screen is still black after the above methods are checked, it may be caused by hardware failure, such as power module failure, short circuit or open circuit of switching circuit, high-voltage board failure, LCD screen or screen cable failure, motherboard chip or other component failure, etc., you need to contact the after-sales service of the TV to overhaul the TV to solve it.

6. Poor contact caused by virtual welding of internal circuits or components; Therefore, when the circuit is not on, the screen will be black, and if you shoot it to make the circuit turn on for a short time, the picture will be restored.

The solution is: disassemble the TV, focus on checking whether the switch circuit has virtual welding; The second is to check whether the parts on the motherboard are faulty or virtual soldering, check them one by one, and re-weld the virtual solder joints; If there is a component failure, it can be replaced with a part of the same model.

Since this problem involves the failure of the TV's hardware, it is recommended that non-professional users directly contact the TV's after-sales service to conduct a comprehensive inspection and repair of the TV.