vivoX7 fingerprint lock has been entered incorrectly many times and I forgot the password, what shou

Hello. The vivo X7 fingerprint lock was entered incorrectly and the password was forgotten. Don't unlock it yourself, let alone do a factory reset.

Personally, it is recommended to go to the official customer service center of vivo for unlocking, and the official customer service has professional unlocking system software. And the official customer service is both safe and secure. Some suggestions. Wish.

Situation 1: I forgot the lock screen password but can use my fingerprint or face to unlock my phone.

1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);

Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.

2. Click Forgot Password and use the password to change the lock screen password.

Note: Both passwords need to be entered correctly to change the lock screen password.

3. If you forget the password, you need to enter the cloud service to enable Find Your Phone, then go to the Phone Settings - System Management More Settings - Backup & Reset Factory Reset - Clear All Data - Clear Now - Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;

Situation 2: If you forget your lock screen password, you can't unlock your phone with your fingerprint or face.

1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).

2. After popping up "Phone is locked", you can click "Forgot Password" on the screen, enter the password to modify the lock screen password, if you forget the password, you can bring your ID card and purchase invoice to the vivo customer service center for processing.

Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.

Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended that the customer service center deal with it.

Situation 1: I forgot the lock screen password but can use my fingerprint or face to enter the desktop.

1. After backing up the data, connect to the network, enter the mobile cloud service - log in to the account - find the device - turn on "Find mobile phone", use other mobile phones or computers to open the vivo cloud service (enter the vivo account password - find the mobile phone - clear the mobile phone - click "OK" to reset the mobile phone, clear all data, and thus clear the lock screen password.

Scenario 2: I forgot the lock screen password and cannot enter the desktop.

1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;

If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all the data, so as to clear the lock screen password.

2. If there is no "Forgot Password" option, and the Find Device function has been enabled before, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all the data, so as to clear the lock screen password.

After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.

If you cannot clear the data through the cloud service, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing.

vivoThe x7 indicates that the fingerprint does not match multiple times, this is because the phone does not recognize the correct fingerprint, you can try to unlock it with a different fingerprint.

Do not have liquids such as water on your hands when unlocking your fingerprint, and you need to correspond your fingers to the fingerprint recognition area, otherwise it may affect the unlocking.

If all fingerprints aren't recognized, and you forget your lock screen password, you can try the following:

1. Enter the wrong password on the lock screen 5 times, and reset the password through the password question.

2. Bring your mobile phone, purchase voucher, and ID card to the local official after-sales service center to unlock it.

Official after-sales service center inquiry steps:

1. Visit, click on the service network to query.

If the fingerprint unlock fails, you can troubleshoot it as follows:

1. Check whether there are stains in the fingerprint recognition area and fingers, make sure that there are no stains on the fingers and finger recognition area, if there are any, please clean and try again.

2. Changes in fingerprints (such as: fingerprint drying, finger peeling, sweating, etc.) may affect the success rate of fingerprint unlocking or entry, so you can unlock or enter when your fingers become a little wetter, or change your fingers to unlock and enter.

3. The original film used in the screen fingerprint model has been treated with a special process, which will not affect the fingerprint recognition effect, if the use of a third-party film may affect the success rate of fingerprint unlocking or entry, it is not recommended to use, you can go to the customer service center to replace the official film and re-enter the fingerprint.

4. Check whether to use third-party one-key lock screen software, based on the security control of the lock screen by the Android system, when the third-party lock screen software is required to unlock the screen, you must use the lock screen password or pattern password to unlock, and you cannot use fingerprint unlocking or face unlocking. It is recommended that you uninstall the third-party one-click lock screen software and use the one-click lock software that comes with your phone.

5. Please press"Power button"Light up the screen, then use your fingerprint to unlock it, check if the screen is blocked, if so, you can try to remove the film or go to the customer service center to change the film.

6. Cover the fingerprint recognition area as completely as possible, increase the pressure and stay until there is a prompt when the unlocking is successful or failed.

7. Go to the mobile phone settings - fingerprint, face and password (or fingerprint and password) - fingerprint, delete the fingerprint and re-enter the fingerprint to view.

8. Due to the data encryption and protection mechanism of the Android system, the screen must be unlocked through the lock screen password in some scenarios, and the main scenarios are as follows:

After restarting your phone, you need to enter a passcode to unlock it for the first time.

After the system is upgraded.

The phone has not been restarted in use, and it has only been unlocked with fingerprint and face, and must enter the lock screen password once after 3 days to unlock it.

Multiple fingerprint unlock failures (multiple use of the wrong fingerprint).

9. Please upgrade your phone to the latest version to view.

10. Go to Settings - System Management - Backup & Reset - Restore all settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating. (Before this operation, it is recommended to back up the important data in the mobile phone to avoid loss and irretrieval of it).

Enter the lock screen password waiting policy:

1. Before the lock screen password is entered incorrectly 30 times, it is necessary to wait for 30 seconds before re-unlocking;

2. The number of incorrect entries in the lock screen password is between 30 and 140 times, and the time increases to about 17 hours for each incorrect entry;

3. After the lock screen password is entered incorrectly more than 140 times, the re-unlocking time is one day.

This can only be flashed. You take a look at the vivo after-sales service and let them think of a way. It really doesn't work, it can only be solved by flashing.

I want S7 phone unlock password, forgot, you can force shut down, and then press and hold the power source key and voice plus at the same time for five seconds to appear Chinese, and then select factory reset.

Forgot the lock screen password and can't unlock the phone with your fingerprint or face.

1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).

2. After the pop-up "Phone is locked", you can click "Forgot Zaoshi Password" on the screen and enter the password to change the lock screen password;

Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification.

Note: If you forget the lock screen password for protection, you can bring your ID card and purchase invoice to the customer service center to unlock it. (Enter the vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the address of the customer service center.) ）

When you turn it on, press and hold the power button and the volume up button at the same time, and then you will enter an interface, and you can select factory reset from it. If that doesn't work, then you can only flash your phone, and you can go to a mobile phone repair shop to deal with it.

It is useless to ask questions.

Factory settings also need a password, you can go to the after-sales or the manufacturer to contact, terminal processing, you can directly skip the password this step Oh dear.