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Hello. We apologize for the inconvenience!
Please restart your phone and make a simple judgment according to the following conditions:
1. Whether the white line you described appears when the phone is unlocked, if so, then the white stripe is a feature added by Android - a small window on the lock screen, you can swipe the screen to see multiple small windows under the lock screen.
2. If it exists under other individual interfaces or applications, it may be caused by software abnormalities or system abnormalities, it is recommended that you first uninstall the corresponding software to see if it can be solved, if it cannot be solved, you need to back up your data and restore it to factory settings, which can usually be solved.
3. If it exists in any interface, this situation is more likely to be a failure of the display screen or cable, you can use the "Lenovo Service" software that comes with the fuselage to detect the display screen in the testing center.
Lenovo authorized repair site inquiry.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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According to the description, it is advisable to restart the phone to try;
If there is no improvement, it is recommended to back up the important data and data of the fuselage and try to restore the phone to factory settings;
The problem is still the same, and it is recommended to send it for repair and testing.
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Lenovo A708T mobile phone has stripes, according to the following situation for simple judgment:
a.Occasional occurrence:
This situation may be caused by too fast operation or too much system resources at that time, usually restarting the device can be improved, it is recommended to optimize the system through software such as Le'an, or you can consider backing up the fuselage data for factory reset operation observation;
b.Frequent or persistent:
1.If the streak fault only exists in the fixed part of the display screen under all operations, it is more likely that the display screen or cable fault is high, and it is recommended to send it to the repair site for detection in time;
2.If it appears under a specific function operation, it is recommended to go to System Settings - Application - All, select the corresponding function program to clear the data, or uninstall and reinstall, if it appears under the system program, it is recommended to back up the body data for factory reset operation observation;
3.It is still invalid, and it is recommended to send it to the Lenovo maintenance site for specific testing and treatment.
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Hello, sorry for the inconvenience.
Please make a simple judgment based on the following circumstances:
a.Occasional occurrence:
This situation may be caused by too fast operation or too much system resources at that time, usually restarting the device can be improved, it is recommended that you optimize the system through software such as Le'an, or you can consider backing up the fuselage data for factory reset operation observation;
b.Frequent or persistent:
1.If the screen fault only exists in the fixed part of the display screen under all operations, it is more likely that the display screen or cable fault is more likely, and it is recommended that you send it to the repair site for detection in time;
2.If it appears under a specific function operation, it is recommended that you go to System Settings - Application, select the corresponding function program to clear the data, or uninstall and reinstall, if it appears under the system program, it is recommended that you back up the body data for factory reset operation observation;
3.It is still invalid, and it is recommended to send it to the Lenovo maintenance site for specific testing and treatment.
You can visit the official website for inquiries:
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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Dear Lenovo users, hello!
We apologize for the inconvenience caused to your device.
According to the description, if a thin white line appears on the screen of your device, it is recommended that you try to confirm that it is the appearance of all pages and not a compatibility issue with the interface of a software.
If the slag macro appears on all pages or comes and goes, it is more likely that the internal wiring of the device is soldered, or the driver IC is damaged, or the IC peripheral circuit is damaged, or the display screen itself is faulty and damaged.
Since we can't see the specific situation of your phone remotely, it is recommended that you try to back up the important data of the body first, and then perform a factory reset to see if it can be improved. If the problem persists, you need to take the time to go to the local Lenovo after-sales service center and let the engineer help detect and solve it.
You can log in to the official website to check the address.
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According to the description, the screen has a line, similar to the problem of a blurred screen, which can be easily judged according to the following situations:
a.Occasional occurrence:
It is recommended to optimize the system through software such as Le'an, and you can also consider backing up the fuselage data (so as not to expose the risk of data loss), and observe the factory reset operation;
b.Frequent or persistent:
1.If the fault of this line (flower screen) only exists in the fixed part of the display screen under all operations, this situation is more likely to be the fault of the display screen or cable, and it is recommended to send it to the repair site for detection in time;
2.If it appears under a specific function operation, it is recommended to go to System Settings - Application - All, select the corresponding function program to clear the data, or uninstall and reinstall, if it appears under the system program, it is recommended to back up the body data (to avoid the risk of data loss), and perform a factory reset operation observation;
3.If it is still ineffective, it is recommended to send it to the Lenovo maintenance site for specific testing and treatment in time.
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Hello. Sorry for the inconvenience, if there is this bright line in all interfaces, it is recommended to restart the attempt, if the restart is still the same, it is not excluded that the internal wiring of the screen is abnormal, it is recommended to contact the site to solve it.
If a specific page appears, it is recommended to go to System Settings - Application to find the program to clear the data, or backup the data to factory settings, if it is still wireless, it is recommended to contact the site to solve it.
You can visit the official website for inquiries:
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Hello, sorry for the inconvenience.
In response to your feedback, please follow the following suggestions for simple judgment:
1.You can use the fuselage comes with the "Lenovo service" software to detect the display screen in the testing center, if there is an abnormality that affects your normal use, please send it to the maintenance station;
2.It is recommended that you change the wallpaper to view, and it is not ruled out that it may be caused by abnormal wallpaper;
3.If it appears in some third-party software, it is recommended that you uninstall it for observation.
4.If the problem persists and affects your normal use, it is recommended that you send it to the repair station for testing and processing.
The address of the repair station.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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It's generally a problem with the graphics card, the screen is not a big problem, since it's a new one, it's a long time ago to take it directly to change, don't believe they will help you fix it, it is highly recommended to change to a new one.
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Try to use Master Lu to detect screen dead pixels and see if there is a problem with the screen. Contact after-sales service in time.
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The landlord directly contacted the customer service to request a replacement, and it was better to solve it directly than the second time, and the customer service would accept such a serious situation.
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Other questions can also be compared in the two forums, the idea forum.
Think Forum.
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There are many white lines on the screen of Lenovo A788T mobile phone, which means that the screen display of the mobile phone is abnormally malfunctioning. Recommendations are available:
1. Restart the phone and observe the use again;
2. Verify whether it appears in the third-party software interface, do not rule out compatibility, and uninstall attempts;
3. Backup data to factory reset attempt.
4. Contact Lenovo mobile phone after-sales inspection and maintenance.
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a.Occasional occurrence:
This situation may be caused by too fast operation or too much system resources at that time, usually restarting the device can be improved, it is recommended to optimize the system through software such as Le'an, or you can consider backing up the fuselage data for factory reset operation observation;
b.Frequent or persistent:
1.If the screen fault only exists in the fixed part of the display screen under all operations, it is more likely that the display screen or cable fault is more likely, and it is recommended to send it to the repair site for detection in time;
2.If it appears under a specific function operation, go to the system settings --- application, select the corresponding function program to clear the data, or uninstall and reinstall, if it appears under the system program, it is recommended to back up the fuselage data for factory reset operation observation;
3.It is still invalid, and it is recommended to send it to the Lenovo maintenance site for specific testing and treatment.
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a.Occasional occurrence:
This situation may be caused by too fast operation or too much system resources at that time, usually restarting the device can be improved, it is recommended to optimize the system through software such as Le'an, or you can consider backing up the fuselage data for factory reset operation observation;
b.Frequent or persistent:
1.If the fault only exists in the fixed part of the display screen under all operations, it is more likely that the display screen or cable is faulty, and it is recommended to send it to the repair site for detection in time;
2.If it appears under a specific function operation, it is recommended to go to System Settings - Application - All, select the corresponding function program to clear the data, or uninstall and reinstall, if it appears under the system program, it is recommended to back up the body data for factory reset operation observation;
3.It is still invalid, and it is recommended to send it to the Lenovo maintenance site for specific testing and treatment.
Hello. We apologize for the inconvenience.
1.Please check whether the fuselage has automatic power on and off settings, the menu path is: Settings--Timer Switch-on/Off--Timer Shutdown--Check--Time Setting--Repeat Setting, if there is a suggestion to cancel the attempt; >>>More
a.Reboot is now present when specific third-party software appears: >>>More
Third-party game software due to compatibility and performance requirements problems, and can not guarantee that it can run normally on your model, if A788T can not operate normally "Plants vs. Zombies 2" game software, it is recommended that you can change the software version to try, or uninstall and re-install, you can do it through the major electronic markets**, you can also choose other electronic markets according to your preferences, or use the PC computer**apk format installer to install and use.
Dear Lenovo users, hello!
Sorry, because the third-party software you are currently consulting is not developed by Lenovo, there may be certain compatibility problems, and it is not guaranteed to be used normally, please understand. >>>More
We apologize for any inconvenience this may cause.
If you want to recall whether the automatic restart occurs under a specific operation or software, we recommend that you perform the following simple troubleshooting: >>>More