Lenovo A788T always auto shutdown and restart

We apologize for any inconvenience this may cause.

If you want to recall whether the automatic restart occurs under a specific operation or software, we recommend that you perform the following simple troubleshooting:

a.Reboot is now present when specific third-party software appears:

1.It is not excluded that it will automatically restart due to compatibility issues, and it is recommended to uninstall and reinstall or replace other software of the same type.

2.This can usually be improved, but it is recommended that you back up your personal data and try a factory reset after attempting.

b.Occurs without a specific pattern:

1.It is recommended that you remove the SIM card or SD card and turn on the observation, it can be improved after removal, it is recommended to replace the SIM card or SD card, if so, it is not ruled out that the card slot is abnormal, it is recommended to send it to the Lenovo site for repair;

2.If you have other batteries, it is recommended that you replace them, and it is not excluded that the battery is abnormal or too short;

3.If there is no significant improvement after the above operations, please back up the fuselage data for factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

Lenovo authorized repair site inquiry.

If the temperature is too high, you can add a heat dissipation base to try.

The reasons why the Lenovo A788T suddenly pivoted may be:

1. The battery is in poor contact or just out of power;

2. The available memory of the mobile phone is relatively small, and there are many programs running in the background;

3. Mobile phone system problems.

Solution: 1. Remove the back cover of the mobile phone and reinstall it, and charge it for half an hour before turning it on and trying it;

2. Close unnecessary applications in the background of the phone, and empty the system cache and software junk, etc.;

3. Restore factory settings;

4. If the problem cannot be solved, the mobile phone will be directly repaired for after-sales comprehensive and detailed testing and warranty.

The steps to do a factory reset are as follows:

1. Turn off the phone completely;

2. When the phone is turned off, press the power button first, and then immediately press the volume down button + volume up button at the same time and don't let go, it will enter recovery after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to indicate OK;

3. After entering the recovery mode, you can choose to restore factory settings, no matter whether the phone is a recovery that comes with the system or a third-party recovery, as long as there is [wipe data factory reset];

4. Select [Wipe Data Factory Reset], then press the boot button to confirm, and then select [yes - delete all data].

5. Then re-select [Reboot System Now], press the power button to confirm, and then start the phone.

It may be that the phone is too stuck or the temperature is too high to operate normally.

If your device does not respond when you click the power button and does not turn on, we recommend that you perform the following steps to troubleshoot the device:

1.Caused by poor or abnormal battery contact: It is recommended that you reinsert the battery to restart the attempt, if you have other batteries, it is recommended that you replace them;

2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again.

If the problem still cannot be effectively solved, it is not ruled out that it is caused by the failure of physical buttons or related power management components, for your normal use in the future, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.