Which company does a good job in the outbound call system

Shenzhen Liudu people and science and technology ****. Click here to learn more about the product.

Liuduren is a national high-tech enterprise strategically invested by Tencent Yonyou, invested by a number of well-known institutions, and is the pioneer and leader of China's social CRM. The main product EC is an out-of-the-box full-scene CRM system, which uses social and intelligent technology to help enterprises open up the whole process of customer acquisition, transaction and repurchase, so that marketing, sales, customer service and other departments can be seamlessly connected, realize customer-centric integration and collaboration, and comprehensively improve sales performance.

The company has also won more than 30 awards, such as "Preferred Service Provider for Small and Medium-sized Enterprises in China by the Ministry of Industry and Information Technology", "36Kr China New Business Leader", "China SaaS Excellent CRM Product Award", "IDG Best CRM Product", "Tencent Cloud SaaS Selected Product", "Top 25 Enterprises with the Most Investment Value", and "Deloitte-Shenzhen Top 20 High-tech Fast Growth".

If necessary, you can pay attention to a SCRM (social customer relationship management system), which connects WeChat, enterprise WeChat, QQ, mobile phone, **, social advertising and other tools to help enterprises manage customer resources in a unified manner and build a sales system with integrated marketing. Millions of sales and marketing personnel use EC every day, generating hundreds of millions of customer activities and adding tens of millions of business opportunities for enterprises.

Which is the best telemarketing outbound call system? How to choose?

There is no best, only the best for yourself.

Each company's business is different, so the route chosen is also different.

Each company is different in size, so the selection system is also different.

However, when choosing a system, the following three points must be examined!

First of all, the probability of banning should be low!

Most of the reasons why everyone chooses the outbound call system is because the supervision is too strict now, and the probability of blocking the account by yourself is too high, so the outbound call system is chosen. And the outbound companies on the market are mixed, and there are too many indiscriminate ones. Our company has three kinds of lines, the highest-end cloud call line is zero number capping, the mid-end callback and AXB line, the probability of number closure is only between 5% and 10%, which is the most basic requirement for an outbound call system.

Secondly, have a CRM system!

Import customer data in batches, and filter and organize the data to eliminate high-complaint numbers and certain types of blacklists. It can also be automatically dialed, intelligently guided, and transferred to a manual agent for complex problems. Carry out classification management, label management and so on.

Finally, after-sales service should be perfect!

For customers who have just started to use the system, we will be guided one-on-one by the salesman, including teaching and teaching. After using it for a period of time, it will regularly assist customers in retrieving the phone and checking the reason for the ban. If there is a technical problem, the company's technical team solves the problem within 7*12 hours.

If you are in the outbound call industry, have you encountered the problem of banning your account? There are three main solutions to the solution, limited by space, here I introduce one of them, that is, the callback mode, I hope it will help you.

Before introducing the callback mode, let's first figure out what are the reasons for the ban? There are three main reasons. The first is off-site use, but this is rare.

The second is to be complained, which can be circumvented by no technology, only for us to adjust our own mentality. Of course, our system also has a filtering function, which can actively block the number with high complaints, but cannot completely block it.

The third is the blocking of cards caused by high frequency, and 99% of the reasons for blocking cards are this. The so-called high frequency is that the system detects that you have called too much in a certain period of time, or too much in a day or a month, and you are calling an unfamiliar number. Especially for new numbers, if you dial high-frequency, it may be blocked in a few days.

How does the callback mode solve the problem of account banning? In fact, it has changed the way of dialing, when you call the customer, you are actually calling the number of the system, and the number of the system is then called to you and the customer, so that you and the customer are in a state of receiving the first. You don't have any outbound call records, of course, there is no problem with high-frequency calls, this is the principle of the callback mode.

At the same time, in addition to solving the problem of account banning, there is also a CRM customer management system, which can also import data in batches, as well as a recording function, and it is your real number, customers can call you at any time, and you can also add your social account at any time. Friends who want to know are welcome to consult at any time, except for a few special industries, most of the rest of the industries can be used.

The correct selection of a first-class outbound call system is not simply to ask which one is better, but to start from the actual requirements and pain points of the enterprise itself, it is necessary to consider the functional practicability, ease of use and cost performance of the system itself.

My company is a service provider focusing on outbound calls, providing different versions according to user needs; Therefore, it is recommended that if you are a small and medium-sized enterprise, you can choose a simple basic version, which is relatively cheap; If you have personalized needs for the system, it is recommended to choose the advanced version, which can even support customization.

The main function of the outbound call system is to achieve some **management functions, including the function of batch outbound calls, incoming call pop-up screen, IVR voice navigation, customer data management and other functions, and now Ronglian Qimo's **outbound call system is divided into self-built hardware call center system, and more convenient to use with a browser to use the cloud call center system, which is very convenient to use and more powerful.

The systems are all the same, mainly depending on the line. If the line is good, +mask ghost outgoing call speed and stability are worth considering. The functions of the system are much the same.

mphone intelligent voice office** one-key call is very easy to use, single call, group call, one-key intercom, internal and external lines are free to dial.

The small talk system is garbage, and there are problems at both ends of the line in three days. After the sale, he also played hooligans, saying that if he didn't want to use it, he didn't need to say anything like this. After signing the contract and paying the money, there is no problem for a month. The line is garbage, and the money will not be refunded if it is paid, and the popularity is half dead.

You can try cloud automatic dialing, there are functions such as background import data, employee ** task assignment, remove duplicate numbers, automatic dialing, marking number follow-up records, background viewing employee call record duration, etc., the mobile phone operation is more convenient, I hope it can help you, you can ask. The name is 溦.

Today, labor is expensive, customers are hard to retain, and costs are soaring, ......In order to stand out in the fierce market competition, enterprises need to fight for products, but also for management and services, and the essence of big communication big data is not only doubled by employee efficiency and soaring customer return rate, but also allows you to "use only one month's salary to have a conscientious executive forever". AOFAX Enterprise Nail Call Server, you deserve it!

The main thing is to see how the stability of the line is, the little blue pigeon's outbound call system is good, very worry-free and easy to manage.