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If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1
Use the built-in browser to log in to the webpage and see if the link can be opened normally. 2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi.
Operation: Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).
3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.
4.If it doesn't work, please turn off your phone and restart it. 5.
Try connecting to a different wireless network. 6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.
If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.
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You'll have to see if there's Wi-Fi. Try it at Starbucks.
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Dear Samsung users, Hello!
Based on your description, it is recommended that you:
1.Check the wireless router settings, whether the DHCP function is turned on, 2Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempts, 3Set a static IP address on your phone, 4Try to change to another router, if it can't be connected, it is recommended that you send your phone to the nearest Samsung service center for testing, please visit the specific service center address:
I hope the above information can help you and have a great day!
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1.Try whether other mobile phones can connect to the same wifi to get online, if not, it means that there is a problem with the wifi setting; If other phones do, it's your phone's problem.
2.Take your mobile phone to other environments with wifi to see if you can get on, if you can, it's a problem with wifi at home; If it can't, it's still a problem with the phone.
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The wifi connection only means that the wireless function of the router has been turned on, which does not mean that you can use broadband.
Wireless devices connected to the wireless LAN can only access the Internet through the router if the router is connected to the ADSL and connected to the Internet. As shown in the figure below:
The normal wifi of the mobile phone can only mean that the mobile phone has been successfully connected to the wireless LAN of the nearby hotspot, and only when the router dials up successfully, the device connected to the wireless LAN can access the Internet through the router.
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You have to enter your account and password... Method: In the case of wifi is connected, open the built-in browser, log in to a **, the interface will automatically jump to the login interface, enter your account and password.
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What is the signal strength? If you're too weak, you won't be able to get online.
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I have the same problem with my android phone, but QQ can be on. However, I can access the Internet in other people's homes, which is more depressing.
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Encountered? I thought there was something wrong with my phone! Now you know!
Someone has the same problem as me! I haven't been able to find the reason! Maybe it's what a friend on the first floor said!
I'll be reconnected after a while when I encounter this situation! Sometimes it's just a matter of getting back on! Sometimes it doesn't work for a long time!
You try it in a different place first! To the café! If not yet!
Most of them have problems with their phones!
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It depends on what kind of network you are connected to, your own home is easy to do, and there are bars, coffee bars, etc., which may be better, if it is someone else's network, then it is not clear.
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There are a lot of this situations, the most common is the Chinanet signal, it is PPPOE dial-up Internet access, the signal can be connected to everyone, and you can connect to it, but you can't access the Internet, of course, if you can access the Internet, the telecom people are eating dry food.
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Dear users: Hello!
According to your description, if you have a similar problem, you need to check the router interface, connect to the incoming port, and restart the router. If the above does not solve your problem, please call 10000 and consult customer service staff to help you solve it. For more information, please visit the online business hall of Telecom (Inquiries).
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Restart the routing at home and try it, that's what mine is.
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1 Hello all, according to the problem you described, it is recommended to follow the steps below:
1.Select Delete the connected wireless router on your phone (tap and hold the name of the wireless router with your finger and select Delete).
2.Restart the wireless router, after the router restarts, open the Wi-Fi settings of the mobile phone (Settings - Wireless and Network - Wi-Fi Settings - Wi-LAN Tick) to automatically search for wireless signals. Check that DHCP is enabled on the wireless router to see if the phone can access the Internet normally.
3.If this phenomenon still occurs on the mobile phone after doing so, it is recommended to change the wireless Internet protocol of the router: if the wireless Internet protocol is recommended, if the wireless Internet protocol is recommended.
It may be caused by the compatibility between the wireless Internet protocol of the wireless router and the wireless Internet protocol of the mobile phone.
4.If the router still does not work properly after operation, it is recommended to replace the router.
I hope the above reply is helpful to you. Thank you.
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See if the router is connected (see in Settings Wireless & Network WiFi Settings).
If connected, restart your phone.
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Some of the wifi in this one is a public hotspot and can be connected.
However, this kind of Internet access can only be accessed by logging in with an account on the computer.
The most common ones are Chinanet, CMCC, and ChinaUnicom, open the IE homepage and log in to the service provider's homepage, and log in with your account for verification.
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Hello. What does it mean that notebook can be connected, and can I get it? If the laptop can be on, it should be a problem with the mobile phone, turn on wireless - Wi-Fi settings - advanced - whether to use static IP If you tick it, then cancel.
Then restart your phone and try it. If you can't connect either, it's a matter of routing. Reboot it first, if it doesn't work.
Then restore the factory settings (generally there are behind the tp-link brand, I don't know what brand you are) and then log in to the tp-link settings on the manual**, and reset the settings. It should be fine. Pay attention to the steps of setting, the corresponding account number and password.
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It may be a problem with the router, just turn off the power and turn the router back on, I often encounter this kind of problem.
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