What should I do if my Samsung S6 Edge can connect to WiFi but can t connect to the Internet?

If your phone cannot access the Internet after connecting to a wireless network, it is recommended that you first check whether other devices can connect to the wireless network normally. If only your device can't, the Samsung S6 Edge phone is generally recommended to do the following:

1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.

2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:

Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).

3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.

4.If it doesn't work, please turn off your phone and restart it.

5.Try connecting to a different wireless network.

6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.

If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.

The phone shows that it is connected to the wireless network, but it still cannot access the Internet

1.Turn off your phone, restart your router, and reconnect to your wireless network.

2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.

3.Confirm that IP address filtering is set up in the router MAC address filtering.

4.If you still can't Wi-Fi the Internet, it is recommended to try the static IP mode: Settings --WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.

5.Connect to another router and try to taste.

6.Try to restore factory settings after backing up your phone's important data.

If the problem still exists, it is recommended to bring the purchase invoice, three-guarantee voucher and mobile phone to the Samsung service center for testing by engineers.

If you can't go online, try the following methods:

1: The notebook looks at the wireless wifi to open without the general wifi shortcut key ctrl+f5

2: If the connected network cable is lit, see if the connection to the computer is bright, if it is bright, it means that it is in normal operation.

3: Right-click on the network neighbor or network attribute network connection to see if the network is disabled.

4: Restart your computer and try it.

5: See if the power supply system in the downstairs is normal (because the power supply in the corridor is generally the network power supply) 6: Hit **Ask Telecom to provide your account number and ask the telecom party if it is in a normal state 7:

The mobile phone can't go online to see if the wifi is working properly, and carefully check whether the password you enter is the same as the router password.

8: The mobile phone can not be on the mobile network, you can call ** to the telecommunications company to ask what the situation is, or restart the mobile phone to try, don't forget the simplest to turn on the mobile data.