Lenovo A378T light crash failure

Hello, sorry for the inconvenience.

1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;

2.It is recommended to optimize the equipment system:

a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;

b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;

3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

The address of the repair station.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

The device is still in a state of panic and has not been improved, it is recommended to reinsert the battery to restart the attempt:

1.It can be improved after restarting, it is recommended to refer to the following operations for adjustment: please recall whether it appears under individual software or operations, such as specific third-party software, it is not excluded that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use; If there is no **, or the third-party software has been uninstalled and still appears frequently, it is not excluded that it is caused by system reasons, it is recommended to restore the factory settings after backing up the data;

2.If it cannot be improved after restarting, it may be caused by abnormal system files or data loss on the motherboard of the device, please take the time to go to the repair station to be assisted by engineers to detect and deal with it.

Hello. We apologize for the inconvenience.

1. It is recommended that you use the original charger to charge it for half an hour and then turn it on;

2. If you currently have a surplus mobile phone battery, it is recommended that you replace the battery and use it for comparison;

If the problem persists after the above operations, it is recommended that you go to the Lenovo authorized maintenance site for further testing and maintenance in time.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

It may be that the memory space of the phone is insufficient, so you uninstall the app that you don't use often. It is also recommended to install a security software to detect and kill viruses and Trojans. If it still doesn't work, it is recommended to find a professional repairer for repair, and if the phone is not rooted during the warranty period, you can ask for free repair.

Find an after-sales service to refresh the rom.

Low memory is caused by too much software running.

Hello. We apologize for the inconvenience.

If there is no service or signal problem on your phone, we recommend that you follow the steps below to troubleshoot:

a.No signal or service under all environmental conditions:

2.If the SIM card is still in no signal and service state, it is recommended that you send it to the repair station in time for processing;

b.Intermittent occurrence:

1.Whether the surrounding network environment is normal at that time, it is recommended that you go to other regions for comparison, or make a simple comparison with nearby users.

2.It is recommended that you change the SIM card for comparison, if the individual SIM card appears, it is recommended that you contact the operator for further processing;

3.If it occurs recently, it is recommended that you back up the fuselage data and try to restore factory settings.

4.If the above operations cannot be improved, please send them to the repair site for testing and processing in time.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays.

If you need other help, you are welcome to contact us at any time

Consult to find out.