Lenovo A378T has a WIFI signal but can t access the Internet, why

Updated on technology 2024-03-26
4 answers
  1. Anonymous users2024-02-07

    If you are connected to Wi-Fi and cannot access the Internet, you need to troubleshoot

    1) Does this router support Internet access. For example, whether access to certain ** is restricted; whether to limit the number of connected users;

    2) Is this wifi network public? If it is a public network such as CMCC or Chinanet, you may not be able to access the Internet.

    3) If my computer is connected to the Internet, can I go directly to the Internet? If the computer needs a dial-up operation to access the Internet after connecting to the network, the user is using a wireless routing modem, not a wireless router. After the mobile phone is connected to the wireless router modem, it is normal that it cannot access the Internet.

    There is individual user feedback, but the number is not large).

    4) If the user is connected to wifi, after connecting and entering the password, the input button is gray. Please confirm the number of digits in your password. (The number of bits of the A60 password must be greater than 8 digits).

    5) Connect to the wifi network and can't access the internet, or if the mobile phone used to be able to access the Internet normally, and suddenly can't access the Internet, it is recommended that the user turn it off again and turn on the wifi function, or restart the mobile phone and then connect to the wireless network.

    6) If the above steps are checked and still do not work, it is recommended to back up contacts, text messages and other data, and then restore the factory settings.

    The local Lenovo after-sales repair station inspects and repairs.

    Service site inquiry.

  2. Anonymous users2024-02-06

    Dear Lenovo mobile phone users, hello!

    According to the description, the mobile phone can be connected to the wireless wifi network normally, but it cannot be used online, and the larger Keyou Sakura Tanneng Haotong is the reason for the wireless network itself that is connected. You can connect this wireless hotspot to another mobile phone to test it.

    If it is abnormal, the wireless network itself is normal, and other mobile phones can also be connected normally, it is recommended that you try to simply restore the factory settings of the mobile phone to see, if the problem is still there, you need to take the time to the local Lenovo after-sales service center, detect and solve, it may be caused by the abnormality of the wifi module on the motherboard. You can log in to the official website to check the address.

  3. Anonymous users2024-02-05

    Hello, it is recommended that you enter the router settings interface, follow the settings to take the year guide, re-set the router, after the setting is completed, the router is re-sensitive, and the connection test is carried out again;

    If not, we recommend that you back up important content on your phone and restore it to factory settings.

  4. Anonymous users2024-02-04

    Hello dear, don't be nervous when you can't connect to wifi, get it step by step!

    Nowadays, mobile phones, tablets and other electronic products support the WiFi function, but they often cannot be connected to the WiFi

    1.Router issues.

    The easiest solution is to plug the router power connector and let the router restart, which can solve the problem by 70%.

    Because the router is turned on 24 hours a day, it is time to take a good rest.

    2.Multiple devices are connected at the same time.

    Nowadays, many electronic products in the home or work are connected to the router at the same time, exceeding the router connection limit (there are up to 5 units), which causes even if the router is connected, there is an IP conflict and cannot access the Internet, or it is impossible to connect to WiFi. Or all wifi out of a xx

    4.The wireless network card is faulty.

    Some mobile phone wireless network cards have been eliminated or seriously aged, which will cause poor wifi signal reception. There will also be cases where you can't connect to the wifi.

    5.First of all, I want to determine the wifi**, I am a home wireless router with one type and two laptops.

    Open Start-Connect-Wi-Fi on your laptop, click "Support" in the Wi-Fi status interface to find your IP address, etc.

    6.Settings-Wireless and Network-WiFi Settings-Left Button of the Next Three Pieces (I don't know what to name)-Advanced can see the IP settings, just refer to the input of the notebook according to the prompts, note: The last set of numbers of the IP address cannot be the same as that of the desktop and the notebook.

    In this way, the problem is solved.

    Hope to help you, satisfied!

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