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1. Please press and hold the power button for more than 10s to force restart the phone to try to solve the problem.
2. Please confirm whether you have flashed or used third-party flashing software. Unofficial systems can affect the stability of your phone. Please restore your phone to the official system.
3. Please confirm whether multiple applications are running at the same time. Multiple apps running in the background can take up too much memory or other resources, and your phone can freeze or freeze when overloaded. Close or exit applications that you don't need to use or apps that consume a lot of power in a timely manner to free up system resources.
4. Please confirm whether the phone crashes after installing a certain software or clicking on an unknown link. You can keep pressing the power button + volume down button during the boot process to enter safe mode, uninstall the previously installed software or backup important data and restore it to factory settings.
5. Please confirm whether the system files have been deleted by mistake. When the system is running, it cannot find the corresponding file, which causes confusion and causes the phone to malfunction. Please back up your important data and try to do a factory reset.
6. Please confirm whether you use your phone for a long time or use your phone while charging. This can cause your phone to overheat and freeze, restart, or go black. Turn off background apps that you don't use often. Do not play with your phone while charging.
7. Please confirm whether the microSD card is installed. Please reseat the microSD card and check if the problem persists. If the problem is present, it may be a poor contact, and if the problem is not there, it may be that the microSD itself is damaged or incompatible with the phone system.
It is recommended to replace a high-quality microSD card.
8. Please make sure that you are playing a large game or running some third-party applications. Some third-party apps are incompatible with the system and may cause your phone to freeze, restart, or freeze.
If the problem is still not solved after the above operations, and the phone freezes without a pattern at all, it may be a hardware failure. Please bring the purchase invoice to the after-sales service outlets for testing, and if you cannot back up the data, you can consult the staff.
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Long press the power button to do it.
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What should I do if my Huawei phone is frozen.
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If your phone freezes, you can do it by following these steps:
1. You can long press the power button to open the options menu, and then tap "Restart". If it does not pop up, it is recommended to press and hold the power button until the phone vibrates to force restart.
2. If a third-party app freezes when using it, it may be because the third-party app is not compatible with your phone. Jian Jian Shou shouted to restart the phone, uninstall it and re-install other similar apps.
3. If there is still a crash after restarting, it is recommended to restore the phone to factory settings after backing up important data.
4. If you can't operate the phone after the crash, it is recommended to force the phone to upgrade. After upgrading, the data in your phone's internal storage will be erased.
Note: If the problem persists, it is recommended that you contact customer service or go to your local Huawei authorized after-sales service outlet for repair.
<>2. You can check the address entrance of after-sales outlets at the bottom of the page of Huawei** official website.
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Phone freeze can be caused by the following reasons:
1. The mobile phone has not been turned off for a long time, and the system may occasionally have abnormal application operation and resource conflicts or too many system application caches during long-term operation, resulting in crashes.
2. Multiple applications running in the background will occupy too much memory or other resources, and the mobile phone system will crash.
Suggestions for use: 1. If the mobile phone is stuck and there is no response, you can press and hold the power button for 10s to force restart the mobile phone.
2. It is recommended that you close the apps you do not use in time, use Phone Manager to clean up the system cache data and junk files, and restart the phone for a period of time.
The following steps are used to clear the cache:
<>3. In the process of daily use, you can manually restart the mobile phone system regularly to keep the mobile phone in good running condition.
4. It is recommended not to run multiple applications while charging during daily use.
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1. If there is a crash, I think the solution for everyone and me is to restart the phone, which cannot solve the fundamental problem.
2. Factory reset, this method is a more effective solution, but after the factory reset, the data in your phone will be lost, such as good themes, contacts, etc.
3. The resources of the mobile phone are limited, and opening n programs at the same time will cause the system resources to be exhausted and cause the system to freeze or crash.
4. Don't delete some system programs, especially with RE file manager, you don't know which one is useful and which is useless, and it may lead to system instability after deletion.
That's all for the reasons I've summarized, if there are other better ways to do it, you can share it.
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