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Check whether the broadband has expired, and if it is due to arrears, error 691 will be displayed. If it does not expire, this prompt is an account password problem, and it is recommended to re-verify the password and re-enter it. If it still does not recover, please call Telecom 10000 customer service**.
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Error 691 is usually caused by an incorrect password or overdue shutdown boot, which can be eliminated first. In addition, you can enter the **** broadband Internet assistant, enter the "self-service" menu, select "broadband fault diagnosis", and the system will automatically detect the computer and inform the diagnosis results.
Customer service 43 will answer for you. 5G+1000M broadband for capricious use, intelligent dual gigabit, customized for a better life, details can be viewed in the online business hall of Guangxi Telecom.
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691 is a password error, there is a possibility of it:
1. Or the password is entered incorrectly, delete the password and re-enter it.
2. The number of Internet access exceeds the telecommunication regulations. For example, Telecom helps you only open one, and if you use the second one, the dial number is 691, which can be solved by connecting to a router.
3. The port binding of the computer room is wrong, which is generally related to the telecom data center.
If you don't have a problem with 2, you can try 1, if not, you can only contact the telecom (number 10000), and there may be a situation of 3.
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It seems to be a password error. You call ** to give 10,000 manual service and ask him to help you debug it.
I do this a lot, even though my password is correct, and so does it.
It's okay to hit a **......
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Wrong password or account number.
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This is the wrong username or password, please enter it again, if you forget it, please go to the business hall with the owner's ID card to change.
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error 691
Problem: The username and password entered are incorrect, and the connection cannot be establishedCause: The username and password are incorrect, and the ISP server is faulty.
Solution: Call your ISP using the correct username and password and using the correct ISP account format (name@service).
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See if there's a problem with the cat's line and try it instead.
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The account password is incorrect or expired.
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691、。The account password is incorrect. 619.。。Local restrictions on accounts and passwords.
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1. Error**: It is an account password problem.
a. If the user enters the account number and password incorrectly, let the user re-enter it.
b. When the account expires, you can go to the "IP Integrated System" to check whether the account has expired.
c. The account is stuck on the Internet: It is generally caused by the user not opening the network connection or abnormal hanging wire when the user is off the network, so that the user can turn off the power of the cat and the computer for more than 10 minutes and then connect, which can generally be solved.
d. Account theft: contact the Internet Project Department to solve the problem.
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1. Check whether the network cable is loose.
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