How to handle the shutdown and resumption of Tianyi mobile phone?

Tianyi mobile phone shutdown and resumption includes two functions: mobile phone shutdown and resumption. The downtime of e-Surfing mobile phone is when the mobile phone number is temporarily not used for long-term business trips or other reasons, and the business of temporarily disabling the right to use the reserved number is handled; The resumption of Tianyi mobile phone is the business of restarting the mobile phone number that has been stopped. It is applicable to e-Surfing mobile phone postpaid and prepaid customers (including wireless broadband customers).

Tariff standard: Tianyi mobile phone shutdown: function user fee charge remarks mobile phone shutdown ordinary mobile phone users 1, the month of shutdown has been charged** or the monthly fee will not be refunded. 2. From the next month, the whole month will be shut down, and the shutdown insurance number of 5 yuan will be charged.

Fee. During the shutdown period, you can only apply for resumption, payment and disassembly. E-home **user 1, the ** fee that has been charged in the month of shutdown will not be returned.

2. During the shutdown, the first fee will be charged, and the shutdown insurance fee will not be charged. During the period when the mobile phone is down and the number is guaranteed, it will not affect the use of broadband or fixed-line lines. During the specific agreement period, the ** fee and the basic monthly fee will not be charged, and the downtime insurance fee will not be charged.

During the shutdown period, you can only apply for resumption, payment, and disassembly. Tianyi mobile phone resumption: In the month of resumption (or dynamic month), the ** fee or basic monthly rental fee will be charged for the whole month, and no additional parking number fee will be charged.

Tianyi mobile phone can be stopped and resumed through the online business hall, 10001, business hall, 10000 manual handling. Note: The loss report and unhanging of e-Surfing mobile phone can be handled through 10001 voice.

Hello, users can directly call the telecom customer service to handle the shutdown number business, or they can handle the shutdown number business through the telecom business hall and other channels.

You can do it at the online business hall. If you have a password 13800138000 you can also restore the shutdown insurance number is a business that is temporarily out of use for mobile phones, fixed**, and wired broadband but needs to keep the number.

Shutdown insurance number mainly refers to the mobile phone number, fixed**, broadband, shutdown insurance number, is a business of communication operators, refers to some temporarily do not use a mobile phone number, fixed ** or broadband, but want to keep this number of users, as long as a certain monthly insurance fee, the operator can reserve the number for its business.

For postpaid users, it is indeed a waste of national resources to occupy number resources but not to use, and the meaning of the contract, the user unilaterally changed the content of the agreement, and it is reasonable for the operator to charge a certain amount of downtime insurance fee. However, as a domestic operator, there is no need to hold the mentality of earning high profits in this business, and it is not impossible to earn so much from consumers as a certain degree of feedback to users. At present, it does not mean that consumers have not consumed there, and operators can take care of the past situation to divide the network and make the business of downtime number protection more humane and humane, such as:

The user will be guaranteed a free shutdown insurance number for one month, and the right to use the number will not be deleted within three months.

You can do it at the online business hall. Of course, there is a password that can be 13800138000 can also be recovered

Call 10086 for manual service and follow the voice prompts.

You go to the business hall to do it yourself, or you need to play ** and operate according to the prompts, or directly manual service desk.

If your telecom number has been suspended, the best way is to contact the customer service center or support department of the Chi Jing Ju telecom service provider or carrier you are using to ask why and find out how to restore your number. The specific recovery process may vary for each telecom service provider or carrier. Typically, you'll need to meet a few conditions and pay off your outstanding bills before you can resume your phone.

For example, you may need to provide proof of personal identity, pay outstanding bills, replace your SIM card, and so on. The specific situation needs to be determined according to your personal account situation and the laws and regulations of the current draft. Therefore, if your telecom number group code is suspended, the best solution is to contact the call center or support department of your telecom service provider or carrier directly, and they will provide you with detailed steps and conditions for resumption.

Shutdown number protection method:

1.If you have a balance in your mobile phone card, you can call 10,000 to apply for the shutdown insurance service.

2.The mobile phone is already in arrears, so it is necessary to go to the business hall of Ransong Telecom to settle the phone bill, and then handle the business of shutting down and cracking the Zheng Bao number.

3.You can also call 10000 for shutdown insurance through the online business hall, punch card, etc., after paying the fee.

Call the name and ID number of the 10,000 operator to stop the machine, and each business will be 5 yuan per month for the shutdown insurance fee.

1. Report loss and stop: call 10,000 or go to the business hall with the identity history card to unhang;

2. Shutdown in arrears: network hall, business hall, self-service, ATM and even ** can be restored by paying the fee;

3. Shutdown insurance number or pre-rotten Zen account shutdown: take your ID card to the business hall to search the cover;

4. Illegal shutdown: Run!

Telecom arrears shutdown is generally 3 months after the number is recovered by the system and frozen, but the standards are different in different places, consult the subordinate telecom customer service, and the arrears can be recovered immediately after not being recovered.

During the validity period (agreement period) of the fee refund, ** shall not be cancelled, transferred or changed downward, otherwise it is necessary to pay a penalty and go through the shutdown procedures. If your telecom phone.

Well, you go directly to the business hall and the business counter of the business hall and say the shutdown insurance card, as if you have to bring your ID card. Thank you.

Hello! Please bring your ID card to the counter of the business hall!

You can apply for a pause. Individual users can be suspended through the following channels: 1. Handle the shutdown and resumption business by dialing 10001 or logging in to the online business hall with the customer's password;

2. Call 10000 to handle the shutdown and resumption business with the customer's password;

3. Go to the business hall of China Telecom to handle the shutdown and resumption business. Individual customers: You can apply for the original with the senior customer password or the owner's valid certificate (ID card, Taiwan, Hong Kong and Macao resident card, overseas residence passport, military ID, municipal ** talent residence permit);

Corporate customers: The business application form is stamped with the official seal, and the original ID card of the person in charge is reviewed. (If you have more than 10 numbers for individual users, please fax to the 82620999 for processing, and indicate in the blank space of the fax copy:.)

Username, number, corresponding customer password, contact person, valid contact. Government and enterprise users can also contact the account manager for processing, if they cannot contact the account manager, they can fax to the 29003344 for processing. Please indicate on the fax form:

Handle the shutdown and resumption service in the network hall and enter the certificate number, because the prepaid account opening is in the form of a set of cards to access the network, there is no registration certificate number. The network hall cannot handle the shutdown service of prepaid numbers for the time being.

Thank you for your interest in telecom products and wish you a happy life. If the above information does not solve your Huaiyun problem, you can also log in to the Guangdong Telecom mobile phone ** enterprise knowledge platform.