What should I do if my bus card is broken? What should I do if the bus card is broken but there is s

Hello, I am glad that your question is answered as follows, you should go to the bus card return location in time, replace the old card with a new card, and transfer the balance in the card to the new card. If there are problems such as breakage and serious damage, the general card will only be able to transfer the balance in the card, and the deposit for the card will not be refunded, and the card will need to be judged by the staff of the card return office according to the degree of damage to the card. When handling this type of return, you need to confirm the handling method first, and then be prepared when you go.

If the balance in the card cannot be read out immediately at the refund point, you need to wait for 7 days before going to the refund point to go through the fund transfer procedures.

If the bus card is broken, it can be replaced, and it is an IC card.

If there is a quality problem, it will be replaced free of charge during the warranty period; If the card is damaged by the passenger or has exceeded the warranty period, a card deposit will be charged to replace the card with a new card.

Take Pujiang County. For example, according to Article 6 of the Regulations on the Management of IC Cards for Public Transport in Pujiang County, the IC card is replaced. If the IC card cannot be used normally due to any reason, go to the bus IC card management center to go through the registration and verification procedures with the valid certificate used when applying for the card, and replace the card after three days.

If it is a quality problem of IC card, it will be replaced free of charge during the one-year warranty period; If it is a quality problem of IC card, it will be replaced free of charge during the one-year warranty period; If the card is damaged by the passenger or exceeds the warranty period, a card deposit of 12 yuan will be charged, and the balance in the original card will be transferred to the new card. When the card is replaced, the bad card is returned for a new card. The following conditions are man-made damage:

1. The card surface is bent and broken;

2. Punching holes in the card surface, breaking the group refers to the broken chip;

3. Stuck in water and baked at high temperature;

4. Open the card by yourself;

5. Other man-made damage.

What to do if the bus citizen card is broken.

Hello, you can solve the problem of degaussing in this way: the card has been used for a long time, or put together with other magnetic items, which is easy to cause the card to be demagnetized, and there are other reasons why the bus card can not be used inexplicably, and the bright match should go to the bus card return location in time at this time, replace the old card with a new card, and transfer the balance in the card to the new card. 2. Damage can not be used, if there is a break, serious damage and other problems, the general card will only be able to transfer the balance in the card, and the deposit for the card will no longer be refunded, according to the degree of damage to the card by the card return office personnel to judge the virtual key Zheng Xuan, in the handling of this kind of card return needs to confirm the treatment of the method, and then go to be prepared.

3. If the balance in the card cannot be read out immediately at the refund point, you need to wait for 7 working days before going to the refund point to go through the fund transfer procedures, and keep the contact person** and relevant information at this time.

Xi'an bus card can be replaced if it is broken, and the process is as follows:

1. Xi'an public transport bearer ordinary card fault card replacement:

If the card is intact, the card is unreadable and within the warranty period, the original card will be recovered, the new card will be replaced free of charge, and the balance in the original card will be transferred to the new card on the spot. If the faulty card exceeds the warranty period or the faulty card is artificially damaged, the refund business will be handled and the balance in the card will be redeemed on the spot. If the card face number cannot be recognized and the card information cannot be read, the card replacement and redemption business will not be accepted.

Cards that can be used normally will not be replaced.

Second, the Xi'an bus registration card can not be used normally fault card replacement:

The cardholder is required to go to the company's customer service outlets to replace the card with a valid ID card and the faulty card credit loss. During the warranty period, if the card (no card surface damage) cannot be used normally, the new card will be replaced free of charge, and the original card will be recovered.

The balance of the original card e-account will be transferred to the new card in real time, and the balance of the e-wallet will be transferred on the spot. If the card is artificially damaged or beyond the warranty period, pay a card replacement fee of 18 yuan to apply for a new card. The balance of the original card e-account will be transferred to the new card in real time, and the balance of the e-wallet will be transferred on the spot.

If the bus card is broken, you can go through the procedures for replacing the bus card, and the balance in the card can be transferred to the new card.

Taking Pujiang County as an example, according to Article 6 of the Regulations on the Management of IC Cards for Public Transport in Pujiang County, the IC card is replaced. If the IC card cannot be used normally for some reason, go to the bus IC card management center to go through the registration and verification procedures with the valid certificate used when applying for the card, and replace the card after three days. If it is a quality problem of IC card, it will be replaced free of charge during the one-year warranty period; If it is a quality problem of IC card, it will be replaced free of charge during the one-year warranty period;

If the card is damaged by the passenger or exceeds the warranty period, a card deposit of 12 yuan will be charged, and the balance in the original card will be transferred to the new card. When the card is replaced, the bad card is returned for a new card.