The solution to the slow Internet speed of Huawei mobile phones

Updated on technology 2024-03-16
2 answers
  1. Anonymous users2024-02-06

    Huawei phones. The slow Internet speed is due to the long-term use of the mobile phone, and the mobile phone system occasionally malfunctions, and the mobile network can be reset by setting it up.

    Connection mode to solve the problem of slow Internet speed.

    1. Glory to Huawei.

    7x as an example, unlock the desktop of the phone, find the "Settings" option in the main interface of the screen, and click to enter the next step.

    2. In the settings interface, find the "Wireless & Network" option and click to enter the next step.

    3. Find the "Mobile Network" option and click Open to enter the next step.

    4. In the mobile network interface, you can view the 4G network at this time.

    is not enabled.

    5. Turn on the 4G network of the mobile phone, click the 4G network switch on the right, and you can resume the 4G network of the mobile phone and restore the normal Internet speed.

    Extend. 1. The theoretical network speed is 4g>3g>2g. First of all, observe what network the phone is currently on.

    Second, the network speed of each operator varies. In addition, mobile phone Internet access is related to the environment in which the mobile phone is located at that time. So please compare in the same network and in the same location.

    Click on "Phone Manager."

    Battery Management > Power Saving Mode" to select the appropriate power saving mode. Check whether the background app is surfing the Internet at that time. Do a comparison test.

    Put the card into another phone, or use someone else's card to put it into your own phone. If the card does not work well, it is recommended to go to the business office to replace the card.

    2. You can close and reopen the app, or uninstall the software. Turn mobile data off and on. Start airplane mode.

    Turn off airplane mode again. Click on "Settings > More > Mobile Network > Access Point Name (APN) > menu >Reset to Default Settings" to reset to the default APN.

    If you're using a slow Wi-Fi network: Check your phone:

    2. Confirm whether you use a metal protective case, the metal protective case has an impact on the mobile phone antenna, which will cause the mobile phone signal to deteriorate, it is recommended that you use a plastic, leather protective case or do not use a protective case.

    3. If you use certain applications.

    If the Internet connection is abnormal, please try to use other client software to access the Internet.

    4. Connect to Wi-Fi close to the router. If your phone is far away from the router or a partition wall, the signal strength will also be weakened, resulting in a lower internet speed or poor signal. Test with speed test software.

    If there is a big difference between the Wi-Fi rate and the width rate, we recommend that you restart the router.

    If the problem persists, please back up your important data and bring the purchase invoice to the after-sales service outlet for testing.

  2. Anonymous users2024-02-05

    If your phone is experiencing slow internet speeds using mobile data, follow these steps to troubleshoot:

    1.Please make sure that the 4G or 5G signal of your mobile phone is normal.

    If the mobile phone signal is abnormal, it will affect the quality of Internet access.

    2.Confirm that you are using a magnetic case, metal case, magnetic stand, or magnetic chuck.

    Metal and magnetic materials can easily interfere with the signal, causing the mobile phone signal to deteriorate and affect the Internet speed. It is recommended to try it after removing.

    3.Make sure that the data exceeds the carrier card** limit.

    Some carrier cards** have a traffic limit, after the traffic usage exceeds the limit, the Internet speed will be reduced, you can contact the operator's customer service to confirm whether the mobile phone card** exceeds the traffic limit.

    4.Make sure you are using a VPN to access the Internet.

    If your phone has a key-shaped icon in the status bar, it may be that you are using a VPN to surf the Internet, which is causing you to be unable to access the Internet or slow to surf the Internet. It is recommended to open the settings, enter vpn in the search bar at the top, click to jump to the settings interface, and choose to disconnect the VPN network or turn off the VPN software according to the actual situation and try again.

    5.Please confirm whether you are using an IoT card The data card is slow to surf the Internet.

    Due to the difference in contract information, some IoT card traffic cards will have slow Internet access, please replace the ordinary card and try again.

    6.Check whether the supplementary card is in arrears or invalid.

    When the supplementary card is an arrears card or an invalid card, the supplementary card will frequently preempt the resources of the main card, resulting in slow Internet access of the main card, you can pull out the supplementary card or close the supplementary card: open the mobile phone settings, enter SIM card management or dual SIM management in the search bar at the top, click to enter the settings interface, and directly close the supplementary card.

    7.Please try it after restarting your phone.

    If the network is temporarily faulty, you will not be able to access the Internet through data services, please restart your mobile phone and check whether it is normal.

    8.Please try changing your current location.

    It is recommended to compare the surrounding mobile phones that use the same operator's SIM card, if this phenomenon is present, it may be that the network quality in the location is poor and the Internet is slow, and it can be restored to normal after changing to other places.

    9.Try resetting the APN and resetting the network settings.

    If it is not the above scenario, please try it by following the steps below

    1) It is recommended to open the settings, enter APN in the search bar at the top, click the access point name (APN) to jump to the mobile data settings interface, click the access point name (APN) again, and then click the three dots button in the upper right corner, and select Reset to default settings to try.

    If the problem persists, back up your data (WeChat QQ and other apps need to be backed up separately) and bring the relevant purchase voucher to a nearby Huawei customer service center for testing.

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