Is there a warranty for the broken screen of the oppo mobile phone

Updated on number 2024-03-17
8 answers
  1. Anonymous users2024-02-06

    It depends on how it is broken, and it will naturally be broken, of course, it can be guaranteed, but if it is caused by man-made, then there is no way.

    OPPO does not support warranty cases:

    For the mobile ** host that is abnormally out of warranty (such as liquid ingress, external force, private repair, etc.), the warranty period is detailed as follows after the user pays to replace the damaged parts:

    1) When the motherboard and display screen are replaced and repaired at the same time, the motherboard and display screen are guaranteed for 180 days, and the other parts of the host are guaranteed for 90 days;

    2) When the motherboard is replaced and repaired only, the motherboard is guaranteed for 180 days, the display screen does not promise the warranty, and other parts other than the motherboard and the display screen are guaranteed for 90 days;

    3) Only when the display screen is replaced and repaired, the display screen is guaranteed for 180 days, the motherboard does not promise the warranty, and other parts other than the display screen and the motherboard are guaranteed for 90 days;

    4) When the motherboard and display screen are not replaced for repair, only the replaced parts are guaranteed for 90 days, and the rest of the parts are not guaranteed;

    The failure of the product due to the following behaviors cannot enjoy the above three-guarantee policy, and the maintenance is charged

    1) Exceeding the validity period of the three guarantees;

    2) Damage caused by human factors such as disassembly, self-maintenance, and modification;

    3) Water or liquid ingress; 

    4) Normal wear and tear of the shell, the shell is not warranted; 

    5) Physical damage and failure caused by force majeure (such as flood, fire, earthquake, lightning strike, etc.) and other factors, such as falling or crushing, broken display screen, etc.; 

  2. Anonymous users2024-02-05

    Regarding whether the screen is broken or not, it is divided into:

    Man-made damage (caused by external forces such as falling, pressing, etc.), and you have not purchased a broken screen protector before, this is not covered by the warranty, and you need to pay for repair.

    If you have purchased a broken screen saver before, you can replace it for free.

  3. Anonymous users2024-02-04

    1. Service Offerings.

    Users directly purchase mobile phone products with warranties.

    2. Withdrawal period.

    Within 7 days (including 7 days) from the date of purchase, if the product host has a performance failure that is not man-made damage, consumers can enjoy free returns, exchanges or warranty services.

    3. Replacement period.

    Within 30 days (including 30 days) from the date of purchase, if the product host has a performance failure that is not man-made damage, consumers can enjoy free replacement or warranty services.

    4. Warranty Period.

    Within 1 year from the date of purchase, if the product host has a performance failure that is not man-made, the consumer can enjoy free warranty service.

    5. The following situations do not meet the warranty of return and replacement.

    1.Beyond the validity period of the three guarantees.

    2.The product is liquid, damp and corroded.

    3.The product is damaged by external force (such as screen cracking or serious deformation of the whole machine caused by external force, etc.).

    4.Unauthorized dismantling maintenance, third-party maintenance, modification and refurbishment.

    5.Warranty markings (e.g., fragile stickers, screw plugs, SN stickers, or silkscreen information, etc.) are missing or altered.

    6.Physical damage and malfunction caused by irresistible external forces (such as floods, fires, strong vibrations or extrusions such as lightning strikes) and other factors, such as falling or crushing, cracking and deformation of the curtain of the screen branches, holes, etc.

    6. The following situations do not meet the requirements of seven days without reason to return.

    1.The serial number of the returned product (e.g. S n code, IMEI number, etc.) does not match the outbound serial number.

    2.Unauthorized disassembly, maintenance, misuse, collision, liquid ingress, accidents, flashing and incorrect installation caused by the quality of commercial trembling hail products, or tearing or altering labels, product barcodes, network access permits, etc.

    3.The original outer packaging of the product is incomplete, and the standard accessories are incomplete.

    4.The gift given with the order cannot be returned in full, and the gift packaging is incomplete (unless the consumer agrees to pay the gift price).

    5.At the time of purchase, the page clearly states that products cannot be returned or exchanged.

    The product does not meet the conditions for seven-day no reason to return, and still enjoys the three-guarantee service policy.

  4. Anonymous users2024-02-03

    Summary. The screen of the oppo mobile phone has fallen and can be repaired.

    Can you fix the screen of the oppo mobile phone if it falls off?

    The screen of the oppo mobile phone has fallen and can be repaired.

    First of all, the OPPO mobile phone model is not the same** is not the same, the screen of each OPPO mobile phone ** is different, if your OPPO mobile phone screen is accidentally broken, go to the OPPO after-sales maintenance point is also not guaranteed, and you need to pay for maintenance if you repair it.

    Calculation method of warranty time of OPPO mobile phone screen: 1. Within one year from the date of receipt of the product, if the mobile phone has the performance failure listed in the "Mobile Machine Commodity Performance Failure Table", we will provide you with free warranty service; 2. After the replacement of the parts, the host can enjoy the remaining length of the original 12-month warranty period or the 90-day warranty period, whichever is longer; If there is a replacement display, the warranty period of the display device is 180 days; 3. For product damage beyond the warranty period (not caused by liquid ingress or external force), the whole machine after paying to replace parts will enjoy a 90-day warranty period, and the display screen will be guaranteed for 180 days. Materials required for the repair of broken screen 1, if purchased on the official website, you need to bring a copy of the invoice or a printed copy of the screenshot of the order on the official website; 2. If you purchase in the customer service center or experience store, you need to bring the "Guarantee Service Agreement User Copy".

    If you go to the OPPO after-sales maintenance point for maintenance, regardless of whether your mobile phone screen is broken inside or outside the screen, after-sales can only replace the screen assembly for you, **Straight screen is about 300-900 yuan, curved screen may be around 900-1700 yuan, specific**subject to official after-sales**, you can go to the OPPO official website to inquire**, OPPO official maintenance nationwide**is the same.

  5. Anonymous users2024-02-02

    Hello, if you are using an OPPO mobile phone device, the screen is accidentally broken during use, and you should replace it as soon as possible.

    If you continue to use it with a broken screen, there are several potential dangers:

    1. It is easy to scratch your fingers.

    2. The cracks of the broken screen are easy to breed bacteria.

    3. It is easy to cause eye fatigue.

    4. It is easy to enter and leak liquid.

    5. It is easy to have the touch screen is not working, the display is abnormal, etc.

    Therefore, if your mobile phone has a broken screen during use, in order to allow the mobile phone to return to normal use as soon as possible, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local OPPO official service center, and a professional engineer will test and repair it for you.

    About the cost of repairs.

    2. There is no charge for the equipment during the warranty period, and for the maintenance of the out-of-warranty equipment, you need to pay the spare parts fee and labor fee (the labor fee is free for registering as an OPPO member).

    3. Mobile phone replacement screen**It is recommended that you consult the local OPPO official service center, which is subject to the service center**, and you can also enter the official website to learn about the official guide price of spare parts.

    If you have purchased the OPPO broken screen warranty and within the validity period of the service, you can replace the original screen components once for free, you can enter the official website service page to check the guarantee service information.

    About the repair method.

    We will provide you with a nationwide warranty service, and any OPPO official customer service center in the country can bring you a professional and intimate after-sales maintenance experience.

    You can choose to repair in the following ways: make an appointment for repair, send it for repair (free shipping in both directions).

    How to avoid a broken screen in daily life?

    To prolong the life of your phone's screen, it is recommended that you do the following:

    1. Put a protective case and a protective film on the mobile phone to reduce the probability of the screen being broken and scratched;

    2. Try to store your mobile phone separately from sharp objects such as keys and nail clippers;

    3. Handle with care in daily use, and avoid placing it on the edge of the table, the edge of the bed, the armrest of the sofa and other places that are easy to fall;

    4. For your safety, please try not to play with your mobile phone while walking.

  6. Anonymous users2024-02-01

    Summary. 1. Within one year from the date of receipt of the product, if the mobile phone has the performance failure listed in the "Mobile Machine Commodity Performance Failure Table", we will provide you with free warranty service;

    2. After the replacement of the parts, the host can enjoy the remaining length of the original 12-month warranty period or the 90-day warranty period, whichever is longer; If there is a replacement display, the warranty period of the display device is 180 days;

    3. For product damage beyond the warranty period (not caused by liquid ingress or external force), the whole machine after paying to replace parts will enjoy a 90-day warranty period, and the display screen will be guaranteed for 180 days.

    Can the screen of the OPPO mobile phone be damaged?

    1. Within one year from the date of receipt of the product, if the mobile phone has the performance failure listed in the "Mobile Machine Commodity Performance Failure Table", we will provide you with free warranty service; 2. After the replacement of the parts, the host can enjoy the remaining length of the original 12-month warranty period or the 90-day warranty period, whichever is longer; If there is a replacement display, the warranty period of the display device is 180 days; 3. For product damage beyond the warranty period (not caused by liquid ingress or external force), the whole machine after paying to replace parts will enjoy a 90-day warranty period, and the display screen will be guaranteed for 180 days.

    Yes, within the stipulated time. Repairs can be carried out with the appropriate procedures.

    Hope it helps.

    It was in the process of riding a bicycle that the mobile phone accidentally fell down and the glass on the edge of the screen was broken, and the mobile phone was already burning, can it be replaced for free, and it is still in the repair period.

    It should be possible to screen within 180 days, but this screen must be due to external factors.

    1. According to the provisions of the Three Guarantees Law, product damage caused by accidental factors or human behavior is not covered by the warranty. 2. If you have purchased the Broken Screen Service Treasure, and the mobile phone is still within the validity period of the Broken Screen Service Warranty, you can replace the screen once for free. 3. If you have purchased the Huawei CareFree service and your phone is still within the validity period of the Huawei Worry-Free service, you can replace the screen twice at a low price.

    4. If your mobile phone is only broken with the outer glass, and the touch and display functions are normal, you can click "Huixiu Fixed Price" to see if your model can participate in the event. 5. Users who are not covered by warranty on Huawei service days can enjoy free labor fees when they visit the store for maintenance.

    OPPO phones.

    Same. The three-guarantee policy is that it cannot be man-made damage, so it can be guaranteed.

  7. Anonymous users2024-01-31

    Summary. Hello, can't <>

    <> if you do not purchase a broken screen protector during the warranty period, the damaged screen will need to be repaired for a fee. OPPO customer service center can provide you with product maintenance, system upgrade, testing and replacement, product consultation and other services.

    You can check the address, business hours, and ** of the OPPO Customer Service Center as follows.

    1. Enter the OPPO official website and select Service > Self-Service > Network Inquiry and Appointment for inquiry, or you can directly click on the service outlet to query.

    Is there a warranty for a broken screen during the warranty period of the oppo mobile phone.

    Hello, can't <>

    <> if you do not purchase a broken screen protector during the warranty period, the damaged screen will need to be repaired for a fee. OPPO customer service center can provide you with product maintenance, system upgrade, testing and replacement, product consultation and other services. You can check the address, business hours, and ** of the OPPO Customer Service Center as follows.

    1. Enter the OPPO official website and select Service > Self-Service > Network Inquiry and Appointment for inquiry, or you can directly click on the service outlet to query. 2. Open the "OPPO Community" app, on the "My" page, select Customer Service > Outlet Inquiry and Appointment to check your local service center.

    3. If it is inconvenient for you to go to the OPPO customer service center, or there is no service center nearby, the OPPO customer service center will provide you with two-way free postage repair service to deal with product problems. Tips: Before going to the OPPO customer service center, it is recommended that you contact in advance to inquire about the inventory of spare parts, etc., to avoid running empty.

    If there is no answer, it may be that the line is busy, it is recommended to call later, or contact human customer service for processing.

  8. Anonymous users2024-01-30

    Summary. Dear, hello, I'm glad to answer for you, can the oppo phone be repaired if the screen is broken? A:

    The screen of the OPPO mobile phone is broken during the warranty period, and it can be repaired, but the cost has to be paid by the individual. Even if your phone is still under warranty, you need to bear the repair cost if it is damaged, and after you break the screen for repair, you will not enjoy the warranty because you have already disassembled it. The meaning of the warranty period is that it is not man-made damage, and the problem of the mobile phone is repaired free of charge.

    Personally, I suggest that you should take good care of your belongings to avoid unnecessary waste. The phone screen is damaged and can be repaired. Take the mobile phone to the local customer service center for testing and repair, and the actual ** is subject to the local customer service center.

    Can the OPPO phone be repaired if the screen is broken?

    Dear, hello, I'm glad to answer for you, can the oppo phone be repaired if the screen is broken? Answer: The screen of the OPPO mobile phone is broken during the warranty period, and it can be repaired, but the cost should be paid by the individual.

    Even if your phone is still under warranty, you need to bear the repair cost if it is damaged, and after you break the screen for repair, you will not enjoy the warranty because you have already disassembled it. The meaning of the warranty period is that it is not man-made damage, and the problem of the mobile phone is repaired free of charge. Personally, I suggest that you should take good care of your belongings to avoid unnecessary waste.

    The phone screen is damaged and can be repaired. Take the mobile phone to the local customer service center for testing and repair, and the actual ** is subject to the local customer service center.

    Replace the external screen alone, and replace it after sale.

    The inner screen is not broken.

    No need to change the inner screen.

    Only the outer screen is replaced. Dear, it will be changed. If you replace the screen in Apple's official after-sales service, you have to replace the entire screen assembly together, and you can't only replace the glass of the outer screen alone, replacing the glass of the outer screen is also called the cover plate, and the maintenance operation of the ear clip cover plate is only available in the domestic maintenance market.

    I'm talking about opp

    Can I go to the after-sales service to replace the outer screen, dear, then you want to see if you have a broken screen insurance. If there is, you don't need to pay for it. If not, change it to a hundred or so. You can change it at a mobile phone store.

    Dear, yes.

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