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The phone screen suddenly went black? I'm more anxious than you, follow my guidance, let's try to deal with it first!
1. If the phone is not liquidated, the power button and volume button can be used normally, it is recommended that you charge for 15 minutes, and press and hold the power button + volume up button for 12 seconds to force restart the phone.
2. If multiple apps have a black screen, it is recommended that you clean up the background running programs to ensure that the storage space of your phone is greater than 10% to avoid unsmooth operation or slow loading.
3. When the mobile phone system version is low, there may be incompatibility between the application version and the system, it is recommended that you upgrade the mobile phone system to the latest version.
5. If a single app has a black screen, it is recommended that you press and hold the app icon > App Info > App Permissions to check whether the app permissions are turned off and turn on app permissions.
6. The application will store a large amount of data after long-term use, it is recommended that you try to clean up the application data as needed (it will lead to the loss of application data).
If the above methods cannot solve your problem, it is recommended that you bring your mobile phone and purchase voucher to the OPPO customer service center for testing and processing by professional engineers.
This is available for all OPPO models.
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It may be caused by the failure of the third-party software installed in the phone, and the following methods can be taken to solve the problem:
1. When the phone is completely turned off, press and hold the volume down + power button for about 8 seconds (the phone will automatically enter the official recovery mode), select Wipe Data Factory Reset to restore factory settings, and then restart the phone.
2. If there is still a problem with the mobile phone, you can flash the phone and flash it into the new system.
You can go to the line brush to try the line brush.
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If the phone has a black screen when you are using it, press and hold the power button + volume up button for 8s (or press and hold the power button for 10s) to force it to shut down, and then try to see if it can be turned on.
If the black screen disappears after restarting, we recommend that you optimize your phone as follows:
1. Enter the mobile phone manager and clean up the phone.
2. If the screen is black when running a single software, go to Settings > application and find the software uninstall observation.
3. Upgrade the phone version to the latest system or back up the important data of the phone and restore the factory settings.
If you can't force a restart:
If you can't turn it on, please bring the relevant purchase voucher to the nearest OPPO customer service center for testing and processing.
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When the phone screen goes black, it is generally caused by the following factors:
2. There are too many cache files, it is recommended to clean the cache.
3. If there is a problem with the mobile phone system, you can back up the data to the customer service center for free upgrade or flash.
4. If there is an abnormality after the mobile phone is dropped, you need to contact the after-sales service to the customer center for testing.
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If it still doesn't work, then it should be that the screen monitor is burned out, or you charge it from time to time or tap the screen a few times to see if there is any abnormality in the place where the strong press is pressed.
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1.The phone is overheating: After opening too many programs, the CPU load of the phone is too high, the phone is hot, and the screen is not powered enough to cause a black screen, which is recommended.
4.It is normal to put the phone next to your ear to answer the black screen of the phone while on a call, if it is still in a black screen state when you leave the ear, you suspect that the sensor is damaged.
5.Cable failure or poor contact, screen damage, etc.: If the above reasons still cannot be resolved, and the mobile phone is suspected of malfunctioning, it is recommended to go to the mobile phone after-sales service.
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There are two reasons for the black screen of the OPPO mobile phone, the first is the hardware reason, then there is a problem with your motherboard, then this problem is more troublesome, because changing the motherboard is basically equivalent to changing a new mobile phone. There is also a problem with the connection between your screen and the motherboard, this is relatively simple, just reconnect it. The second is that the current system is not the same as your original phone, if you are likely to be an old phone, downgrade the system.
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It may be caused by the failure of the third-party software installed in the phone, and the following methods can be taken to solve the problem:
1. When the phone is completely turned off, press and hold the volume down + power button for about 8 seconds (the phone will automatically enter the official recovery mode), select Wipe Data Factory Reset to restore factory settings, and then restart the phone.
2. If there is still a problem with the mobile phone, you can flash the phone and flash it into the new system.
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It may be that the display of the mobile phone is broken, it is recommended that you can communicate with customer service first, or you can go to the mobile phone store to repair it.
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If the screen is black, you force it to restart.,Press the shutdown button for 10 seconds.。。
10 seconds to complete,More than 10 seconds should be able to automatically restart.。。。
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