What should I do if the charger of my vivo smartphone is broken?

vivo smartphonesThe original charger and data cable can be purchased on the vivo official website**, enter the vivo official website - accessories, select the original charger and data cable of the mobile phone to purchase and use.

Specific operation steps (take vivo X9 mobile phone as an example):

1. Enter the official website of vivo on the standby desktop.

2. Accessories. <>

3. Choose the original charger and data cable of the mobile phone to purchase and use.

1. You can apply for warranty.

2. You can buy another one.

1. If the warranty application needs to be handled at the local after-sales service center, according to the national three-guarantee law, if the attachment has a performance failure, the replacement period of the charger and data interface card (SD card) is one year, the replacement period of the battery pack is half a year, and the replacement period of the external wired earphone pack is three months. The address of the after-sales service center can be found in the menu of Settings - More Settings - After-sales Service. You can also go to vivo official ** to check the address of the after-sales service center:

2. Buy another charger, you can choose to buy the original one or choose to buy the other one. You can buy it directly on JD.com, **, Tmall, etc., or you can buy it directly in a physical store.

3. For example, in the **net** is as follows:

Basically, I don't repair it.,It's cheap anyway.,You can buy a new one.。 Well, it's all generic.

First of all, we must determine the reason, you can change a charger first, if you can, the charger is broken, if it still doesn't work, the mobile phone charging port is broken, it is recommended to use the original charger to better protect the mobile phone.

First of all, determine whether the charger is broken, if there is no problem with the charger, check whether it is a problem with the mobile phone charging interface or mobile phone.

Check to see if there is any problem with the cord plug first, and then buy a new one.

What should I do if the charging head is broken?

1. No money is required for maintenance within the warranty. 2. The replacement interface outside the warranty is 30 yuan. The manual fee varies from region to region**.

The total price does not exceed 50 yuan. Vivo mobile phone can't be charged solution: 1. Insert the charging cable several times first, pay attention to gently shake the charger left and right up and down during the insertion process, remember not to use too much force, if the force is too large, the charging port will be permanently damaged.

2. Clean with cotton swabs and anhydrous alcohol. Cotton swabs should be made of wood or bamboo, not plastic. 3. Prepare two sets of cotton swabs, first remove the cotton swabs, one group uses a knife to cut the cotton swabs into flat, try to cut them thinner, and the other group uses small ones to sharpen them, and then wrap a small amount of cotton swabs on them.

4. Dip a small amount of alcohol and gently insert it into the charging port of the mobile phone, the flat cotton swab is used for cleaning the upper and lower parts of the charging interface, and the pointed cotton swab is used for side cleaning. After inserting the swab, try to gently move the swab so that it cleans as much dirt as possible. 5. After cleaning, wait a few minutes for the alcohol to completely evaporate.

6. Finally, insert the charging cable into the charging port several times, so that the problem will usually be solved. Extended information: Daily use and maintenance of mobile phones:

1. Careful maintenance of the mobile phone battery is like the "kidney" of the mobile phone, which is very important for the mobile phone. To extend the life of your phone, you must first take care of the battery. Don't wait for the phone to be charged when the battery level drops below 20% or even runs out, as that will damage the battery a lot.

Don't wait for the phone to be charged when the battery level drops below 20% or even runs out, as that will damage the battery a lot. 2. Charging with the original chargerThe original charger not only has high charging efficiency, but also is relatively safe and reliable. Using an inferior charger may lead to inefficient mobile phone charging and even potential safety hazards due to different specifications.

3. Keep the mobile phone dry and clean, the human body is easy to sweat and oil, when answering the phone, the face is in contact, the grease and sweat will adhere to the surface of the mobile phone, and the oil and sweat are easy to absorb dust, and the invasion of dust will damage the internal wiring of the mobile phone! Therefore, it is important to keep your phone dry and clean! 4. Keep away from high temperature and humid environment: Using the mobile phone in a high temperature environment not only consumes power quickly, but also easily damages the mobile phone motherboard, accessories and screens and other components, shortening the service life of the mobile phone.

Regarding this situation, it is recommended to bring the charger to the vivo official customer service center for testing and processing, and enter the mobile phone vivo official website APP--Service--My Service--Service outlets can query the address of the nearest customer service center outlets and**, it is recommended to consult the customer service center staff before going to ensure that the staff goes over during normal working hours, so as not to run in vain, and pay attention to safety and protection on the way to and from the home.

The vivo smartphone charger is not warranted, according to the national three-guarantee law, the charger has a non-man-made damage to the performance failure, and the charger replacement period is one year.

If the vivo charger is damaged, you can go to the official after-sales service center of vivo to deal with it, and the address of the service center can be found on the official website of vivo.

Steps: (Take the computer as an example).

Visit the official website of vivo.

2.Click Services.

3.Scroll down to the bottom and select Service Outlets.

4.Select the province or city where you are located.

How to deal with damaged mobile phone accessories:

If there is a performance failure caused by non-human factors, and the accessory is still in the replacement period, you can go to the customer service center to replace it for free, and the mobile phone accessory is not repaired, if the damage to the accessory is caused by man, it is recommended to purchase and use it yourself. Whether it is a performance failure is specific to the service center.

Within the scope of the three guarantees: if the equipment itself has a performance failure, and within the warranty period, there will be no charge for going to the customer service center to deal with it;

Note: During the warranty repair period, the "labor fee" will be waived for replacing the protective film, protective case, data cable, card tray, and charger.

Not covered by the warranty: after the warranty period or man-made damage, the repair cost needs to be determined according to the test results, which is subject to the notice of the service center;

Inquire; Customer Service Center** Replacement parts are implemented according to the company's guide price, all of which are original and new**, which can be replaced with confidence, and pay attention to do: the accessories that cannot be queried, it is recommended to contact the customer service center for consultation.

If you have more doubts, you can consult the customer service center (customer service center address: enter the vivo official website vivo**app--my--service outlets after-sales outlets--select the province and city to inquire about the address of the customer service center) Note: In order to save valuable time, it is recommended to call the service center in advance to confirm the service center's business hours, whether the accessories inventory is sufficient, etc.

The phone won't charge:

1. Check the charger and data cable.

Use the standard charger and data cable for charging, the non-standard charger and data cable may not be compatible with the mobile phone, resulting in failure to charge, it is recommended to replace the standard charger data cable for comparative testing. If there is a fault with the standard charger and data cable, please go to the vivo customer service center for testing.

2. Check the charging port of your phone.

Check the mobile phone charging port for foreign objects, corrosion, dirt, liquids, etc., if there is such a phenomenon, please go to the vivo customer service center for testing.

3. The mobile phone has not been used for a long time or is over-discharged.

If the phone is not used for a long time or the battery is automatically turned off, the battery is in an over-discharged state, it is recommended to charge it for 30 minutes before checking.

4. If the phone stops charging when it is charged to 80%, please check the function settings of the phone.

Some models are supported"Optimize battery charging"function, if this function is turned on, in order to prolong the battery life, it will intelligently learn the historical charging habits of the mobile phone, and intelligently adjust the battery full time when the mobile phone is charged for a long time.

*Note: Go to Settings - Battery - Charging Settings - Optimize Battery Charging - Turn on the off function, if you can't see this menu, it means that the machine does not support this function.

5. Service center testing.

If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone, charger set and purchase voucher to vivo customer service center for testing. and select the city where you are currently located.

It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.