What is the content of the mobile phone three guarantees law and what are the regulations of the mob

Legal Analysis: Scope of Liability of the Three Guarantees:

In the following cases, consumers have the right to require the distributor to bear the responsibility of three guarantees.

1. It does not have the performance that the product should have, and it is not explained in advance;

2. It does not meet the requirements of the product standard expressly adopted;

3. It does not meet the quality condition indicated by product description, physical samples, etc.;

4. The product is unqualified by the technical supervision administrative department and other statutory departments;

5 The product cannot be used normally after two repairs.

Legal basis: "Telecommunications Regulations of the People's Republic of China" Article 17 Telecommunication networks shall be interconnected in accordance with the principles of technical feasibility, economic reasonableness, fairness and justice, and mutual cooperation.

The leading telecommunications operator shall not refuse the interconnection requirements of other telecommunications operators and private network operators.

"Dominant telecommunications business operator" as used in the preceding paragraph refers to an operator that controls the necessary basic telecommunications facilities and occupies a relatively large share of the telecommunications business market, and is able to have a substantial impact on other telecommunications business operators entering the telecommunications business market.

The leading telecommunications business operator shall be determined by the competent department of the information industry.

1. Three guarantees: seven days of return, 15 days of replacement, one year warranty. 2. Warranty time:

The warranty time for the nose is 1 year, and the warranty time for accessories is: 6 months for the battery, 3 months for the wired earphone, 1 year for the charger, and 1 year for the memory card. (Unless otherwise specified by the manufacturer).

3. What are the circumstances that cannot enjoy the three guarantees: filial piety exceeds the time limit of return, replacement and warranty; Man-made damage (including but not limited to water ingress, moisture, dropping, crushing, etc.); Dismantling the machine without permission (dismantling and repairing it privately at a maintenance station not authorized by the manufacturer); Damage caused by improper use of accessories (not caused by inferior accessories such as original accessories); Unable to provide proof of purchase such as invoices, agreements, warranty cards, etc.; Non-functional failure (generally the manufacturer does not assume the warranty for appearance problems, and the manufacturer will be cautious in special circumstances).

The "Three Guarantees Law on Mobile Phones" applies to mobile phones sold within the territory of the People's Republic of China (including handheld mobile phones, vehicle-mounted mobile phones, fixed station machines and their accessories).

Legal basis: Article 3 of the "Three Guarantees of Mobile Phone Law" implements the principle that whoever sells the mobile phone is responsible for the three guarantees. The contract concluded between the seller and the producer or supplier, the seller and the repairer, and the producer or supplier and the repairer shall not be exempted from the responsibilities and obligations of the three guarantees of this provision.

Article 4 These provisions are the most basic requirements for the implementation of the three guarantees of mobile machine goods. The State encourages sellers and producers to make a three-guarantee commitment that is more conducive to safeguarding the legitimate rights and interests of consumers and is stricter than these provisions. As an express guarantee, the undertaking shall be performed in accordance with the law, otherwise it shall be liable in accordance with the law.