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The theoretical network speed is 4g>3g>2g. First of all, observe what network the phone is currently on. Second, the network speed of each operator varies. In addition, mobile phone Internet access is related to the environment in which the mobile phone is located at that time. So please compare in the same network and in the same location.
Reasons for slow internet speed:
2.The network environment is unstable, such as in a very closed environment, on high-speed rail, etc.
3.The server that was accessed was exceptional.
In the power-saving mode, you will feel that the Internet is slow, and you can choose to turn off the power-saving mode.
The following measures can be taken:
1.Please check if there is a background app surfing the Internet at the time.
2.Please do a comparison test. Put the card into another phone, or use someone else's card of the same standard into your own phone. If the card does not work well, it is recommended to go to the business office to replace the card.
3.Please close and reopen the app, or uninstall and reinstall the software.
4.Please turn off mobile data and turn it back on. Turn airplane mode on and off again.
6.Please restart your phone and try.
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If your phone cannot access the Internet with data data, it is recommended to perform the following steps:
1. Check the SIM card.
Whether the GPRS Internet service is enabled or temporarily closed.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card to open the data traffic Internet service.
2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen and turn the "Mobile Data" dot green.
If you still cannot access the Internet after the above operations, it is recommended to reset the Internet access parameters of your mobile phone: Settings - Mobile Network.
3. Please try to replace it with another ** card.
4. You can also try again in a different time period or network environment.
5. Back up your phone's data (**book, SMS, **, etc.) and restore your phone to factory settings.
If the fault persists, it is recommended to send the mobile phone to the nearest service center for testing and repair"
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Summary. Take a look at the notification bar, let the phone in a normal state, see if the notification bar has a sign of data traffic, if there is a signal and no logo, the mobile phone card may be restricted from network service, you can call the manual service to let him help you turn on the Internet function, if the notification bar has been turned on or there is no data traffic sign, you can restart the phone, but before restarting the phone, you must first turn off the data traffic, and then turn on the data traffic, and then turn on the data traffic, it's OK, if it still doesn't work, it is possible that your mobile phone is in arrears, Or the signal is not good.
Take a look at the notification bar, let the phone be in a normal state, look at the notice bar to see if there is a sign of data traffic, if there is a signal and no sign, the mobile phone card may be restricted from network service, you can call the manual service to let him help you turn on the Internet function, if the notification bar has been turned on or there is no sign of quiet traffic in the data segment, you can restart the phone, but before restarting the phone, you must first turn off the data traffic, and then turn on the data traffic, you can do it, if it still doesn't work, It's possible that your phone is in arrears, or the signal is not good.
If it doesn't work, call the operator's customer service staff.
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Users need to use night traffic during this time period, and need to disconnect the data traffic and reconnect before using the night traffic in order to use the night data normally.
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It is recommended to call the manual to check.
Some night traffic only supports 3G networks, and there are also night traffic that generally does not limit the network, and 2G can also be used;
The shutdown of the mobile phone will also cause the traffic to be unable to be used normally, so it is recommended that the mobile phone can be turned on and re-operated after the call can be normal.
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If your phone is not able to access the Internet with mobile data, it is recommended that you:
1.Swipe down the top curtain of the screen to turn on mobile data. 【Tips】SIM card needs to be activated for Internet service2If you still cannot access the Internet after the above operations, it is recommended to reset the Internet access parameters of your mobile phone: Settings - Mobile Network - Access Point Name - More - Reset to the default settings.
3.Try a different SIM card or a different time period to troubleshoot network issues.
4.Upgrade your phone to the latest version.
5.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.
If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.
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1. If you can't access the Internet, please try to turn off and restart; Check that you have reached the maximum flow rate threshold for this month.
Please check whether the mobile data has been turned on the mobile phone to set up the hall; Set the mobile data option APN and whether the name is set to 3GNET.
2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:
Check whether there is a network, it is recommended that you can use it in a place with a strong signal;
Check whether there is still a phone bill in the account, if the balance is insufficient, the model needs to be recharged before it can be used;
Confirm whether the parameters of the mobile phone have been set;
Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;
In case of traffic capping, it will also lead to the inability to access the Internet;
The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;
3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.
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If you mean that your mobile phone cannot be connected to the Internet normally, please check the following conditions:
After upgrading to 4G**, if you do not restart your phone, you will not be able to use the Internet function normally;
Check whether there is a network, it is recommended that you can use it in a place with a strong signal;
Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;
Confirm whether the parameters of the mobile phone have been set;
Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business office to check whether the USIM card is faulty, or replace the card for testing;
Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;
If the above situation is not resolved, you can contact your local customer service to check whether the base station facilities are faulty.
If you are referring to the unavailability of traffic in the number, it is recommended to check whether the following situations exist:
whether the traffic in your number has been activated;
Whether the traffic in your number is limited in the scope of use or time and space, such as the interval (for example, the traffic in the province is valid in the province of ownership);
Whether the traffic in the number has been used up.
If not, it is recommended to contact the customer service of Unicom in the place where the number belongs to you.
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If you are using a China Unicom mobile phone and cannot access the Internet normally, it is recommended to check the following conditions:
1. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;
2. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;
3. After 3-5 minutes of power off, restart the phone and try again;
4. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
5. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.
If the above situation is not resolved, you can contact your local customer service to deal with it.
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You cannot activate the night traffic package in the following cases:
1. It has been opened and approved in the current month, and the general night traffic package is limited to one time in the current month.
2. If the mobile phone is in arrears or cannot be opened in a shutdown state, it is recommended to pay the fee in time or resume the phone before handling the business.
3. The SMS activation instruction is sent incorrectly, if it is a 2G** user in Guangzhou, Guangdong, it can be sent.
2GSYW5 to 10010 to open a 5 yuan package idle time traffic package; Send 2GSYW10 to 10010 to activate a 10 yuan package and 5G idle time traffic package. 3G** users can send 3GSYW5 to 10010 to open a 5 yuan package orange pure hail idle time traffic package. Users in non-Guangdong and Guangzhou areas can call 10010 to verify whether the SMS command is correct.
4. For system reasons, it is recommended to call 10010 or take your ID card to the business hall to open the night traffic package.
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If you are unable to apply for a free time traffic package, the failure is due to the following circumstances:
1.If the conditions are not met, such as 4G idle time traffic package, it is limited to 4G ** on sale, and Henan Smart Wojia users do not support 4G free time traffic package through network hall and hand hall;
2.If the mobile phone is in an abnormal state such as arrears, shutdown, blacklist, etc., it can only be handled after it has returned to its normal state.
3.The system is busy, if the number of people currently visiting the operation is too large and the system is busy, you can try again later;
If the above situation has not been resolved, it is recommended to contact the manual customer service of Unicom in the home country for verification.
— Mold-slip. On May 17, 2016, the 5th China Unicom 517 Online Shopping Festival was officially opened. You may also be interested in:
Great Offer! [4G Nationwide ** Deposit Fee Discount! ] 【4G main and auxiliary cards, one person pays, the whole family plays! ] If you are still waiting, click on the corresponding link below to apply!
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It is recommended that you bring your valid ID card to the local business office to apply for a free time traffic package.
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You can log in to the telecom online business hall or call 10000 to check whether you have handled the telecom night traffic package business.
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