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Hello, sorry for the inconvenience.
1.Please check whether the memory card capacity used exceeds the maximum allowable capacity (32G), if it exceeds the maximum storage capacity, there will be an abnormality in reading and other aspects;
2.If you have the conditions, it is recommended that you change to other memory cards to try, preferably using big brand products (Kingston, Sandisk, etc.), which can better ensure the stability and compatibility of use;
3.It is recommended that you use a PC computer to read the data in the memory card for backup, and then format it, you can format it on the computer or you can operate it under the menu: System Settings - Storage;
The address of the repair station.
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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I used to use the SD card of my old phone, and I couldn't read it.
Later, I asked on the Internet, and I learned that the requirements for SD cards on mobile phones are very strict, and generally fake SD cards cannot be read.
I went to the street and bought a new**4G SD card.,I forgot what brand.,But it seems to be as long as it's**.
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The problem of incompatibility between the memory card and the mobile phone, I didn't read the card originally, I thought it was a mobile phone problem, tried various methods, and finally bought a 16G memory card for 50 yuan, and it was done.
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1. Whether you display the capacity information normally through "Settings - Storage - External Memory Card", if there is capacity information, it means that the SD card is recognized by the system. If not, it means that it is not recognized, it is recommended that you check whether the memory card is installed, it is recommended that you check whether the memory card is installed, try to take out the external card when the mobile phone is turned off, wipe it with alcohol to see if it can be used normally, or take out the memory card and insert it into the computer in the card reader to see if the computer can recognize and read, if so, try to format the memory card and put it back on the phone, select the fst32 format when connecting to the computer for formatting, and divide the volume by default to see if it can be recognized normally;
2. It may be that the TF card is not compatible well or the TF card itself is not of good quality, it is recommended that you replace an SD card.
3. If the SD card is still not used normally after replacing the SD card, it may be a problem with the mobile phone software system or SD card slot, try to back up the data, observe the use after restoring the factory settings, if it is invalid, you can take the time to bring the warranty card or invoice to contact the local maintenance site to reinstall the system, and let the staff test the SD card slot of the mobile phone, and the site staff will try their best to help you. Official website authorized maintenance site inquiry:
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In addition, it is also possible that the mobile phone does not recognize the SD memory card abnormally due to the failure of the system, it is recommended that you first back up the important information of the mobile phone, and then go to the system settings of the mobile phone - privacy, and restore the factory settings of the mobile phone to see if it can be improved.
Since we can't see the specific situation of your phone remotely, if the problem persists, we recommend that you take the time to go to your local Lenovo after-sales service center and let the engineer help detect and solve it. System problems (such as third-party firmware flashing or system file corruption after rooting) can be solved by flashing the computer, and hardware problems (involving the SD card slot or motherboard) can also be repaired. You can log in to the official website to check the address:
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Other questions can also be compared in the two forums, the idea forum.
Think Forum.
Hope it helps, thank you.
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It may be a problem with the mobile phone, it is recommended to find after-sales.
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Mine is also Lenovo A780's. You can go to a special Lenovo store near you and ask.
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Official after-sales site inquiry:
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Dear Lenovo users, hello!
Dear Lenovo users, hello!
This machine of yours theoretically expands the memory up to 32G, so 16G is no problem, but pay attention to compatibility.
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Hello. We apologize for the inconvenience.
Lenovo A780 can support up to 32GB external memory card, so normally you can use it normally when you use a 16GB external memory card, if it can't be used normally, then you can refer to the following scheme at this time:
1. It is recommended that you shut down and restart your device and try it.
2. Use your SD card on other devices, back up the data on your SD card, format it and try it.
3. Replace the SD card you use, it is not excluded that there is incompatibility between the SD card you use and your device;
4. Back up your mobile phone information and restore factory settings;
If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized repair site for inspection and repair.
Lenovo authorized maintenance site query maintenance site business hours are usually Monday to Sunday 9:00-18:00, except holidays, the local site will be slightly adjusted according to their own operations, it is recommended to call for detailed consultation when you go, please refer to it.
If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (
Consult to find out.
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Mine also shows empty SD card, no problem at all on other phones!!
1: Check whether the running memory of the phone is too small. Go to Settings - SD card and memory - check the running memory, if it is much lower than the average, you can try to uninstall the software that is not commonly used, and the system above Android can move the non-system software to the memory card to save memory. >>>More
We apologize for the inconvenience.
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