What kind of capabilities and qualities should quality management have?

Quality management is the quality management of the entire production site from the input of raw materials to the formation of products. Since the production site is the concentration point of the 4mie (man, machine, material, method, environment) elements that affect product quality, doing a good job in on-site quality management can ensure that the production site produces stable and high-quality products, so that enterprises can increase output, reduce consumption, and improve economic benefits.

Do the main work of quality management:

1) Establish a quality index control system, from product technical and economic indicators to the post responsibility system, from statistical methods, assessment content to reward and punishment system, must reflect the idea of "quality first", and enrich the content of the on-site quality responsibility system.

2) Strengthen the management of the quality of production raw materials and process work-in-progress, that is, the inspection, handover, strict control of the process and the control of the process in process work-in-progress, so that it can not only ensure the quality of incoming materials, eliminate the occurrence of mixing and unqualified products in the production site, but also avoid the backlog of funds due to too much process in process, which affects the capital turnover of the enterprise.

3) Set up management points according to the actual needs of the production site, and rely on the operator to focus on the key parts of the production process or the influencing factors of key quality characteristic values to ensure that the production process is in a stable control state.

4) Do a good job in the quality inspection of the production site, set up self-inspectors in the production process, formulate a self-inspection and mutual inspection system, closely combine self-inspection with full-time inspection, and control the quality of the "first process".

5) Strengthen on-site information management, keep abreast of the current situation of production raw materials, process work-in-progress and product quality and work quality, conduct comprehensive statistical analysis of quality status, find out the reasons that affect quality, distinguish responsibilities, put forward improvement measures, and prevent problems before they occur. Through the above on-site quality management work, we can enhance on-site quality awareness, strengthen on-site quality assurance capabilities, and form a perfect on-site quality assurance system.

Basic knowledge of statistics, basic knowledge of English, and the ability to implement standards!

It is necessary to have management skills, communication skills, statistical analysis skills, and professional quality knowledge.

Coordination: Often you don't have real leadership but you have to coordinate all parties. Communication skills, comprehension skills are very important.

Learning ability: You need to know a lot of things that you don't understand.

Resilience: Patience and persistence are very important. It is necessary to have a very good psychological quality and a high EQ.

Management skills: In particular, the ability to manage your leadership skillfully and effectively. Many people think that project managers are always accompanied by "ideals and glory", but in fact, as a project manager who is interested in improving the software development process in China, they bear more "hardships and pains".

The above adopts the overall control of Chi Tiefeng.

To put it simply, there are three main parts:

1. Product quality inspection and process inspection

1. There is incoming quality inspection (IQC) for incoming materials

2. There is process inspection (IPQC) in the production process

3. There is a final inspection (FQC) before the finished product is put into storage

4. There is shipment inspection (OQC) before shipment

2. Quality assurance:

1. Quality assurance (VQA).

2. System and customer quality assurance (commonly known as QRA): mainly refers to the work of ISO system, QCC activities, customer complaint handling, etc.

3. Quality Engineering:

1. Material quality engineering (CE), such as Foxconn has a special CE department;

2. Product quality engineering (QE), mainly for the establishment of inspection standards, product reliability testing, product quality problem analysis, etc.

Knowledge and ability of quality management:

1. Master the general vision of policy and objective management; Shelter.

2. Familiar with the principle of policy and objective management;

3. Familiar with the role of policy and objective management;

4. Master the basis and procedures for the formulation of policy objectives;

5. Familiar with the requirements of formulating policy objectives;

6. Familiar with the procedures of policy objectives.

The basic needs of quality managers.

1. Knowledge needs:

The demand for knowledge is mainly determined by the needs of the enterprises under management, and the wider the knowledge and the higher the education, the better.

2. Capacity requirements:

1. Manpower: Employees are the executors of all quality operations and activities of the enterprise.

2. Equipment: Machinery and equipment, mold fixtures are the sharp edges of the production site.

3. Materials: It is difficult for a clever woman to cook without rice, and material quality problems are often the main reason for abnormal quality on site.

4. Method: corporate culture, principles, technical means, standards and specifications constitute the know-how of the enterprise, and it is also the magic weapon to win in peer competition.

5. Measurement: measurement object, consistent measurement unit, reliable measurement method and measurement accuracy.

6. Environment: external competition, living environment; The internal work is noisy in the environment, work site and atmosphere.

.Quality management must first learn the concept of quality, if there is no good concept of quality.

In the subsequent learning of quality knowledge, there will be a lot of troubles in the application.

In fact, the knowledge of quality management is mainly as follows:

QC seven methods, nine steps, six sigma, IS09000, environmental management system, etc. all need to be understood.

In addition, quality management: It is necessary to have a good logical mind, and be responsible for quality control and exception handling.

Data statistics: This is a necessary condition for continuing to grasp the problem and grasp the key points.

Data preparation: When the relevant quality is reviewed, the review information must be complete and detailed.

The implementation is to penetrate 5w1h, and it is best to ask more questions when solving the problem (such as 3why).