How gamers can defend their interests

Recently, the author is playing a game that claims to be free for life, of course, everyone knows that this is just a gimmick, and there is no free lunch in the world. Its money is so ruthless and its fees are fierce, and it is not an exaggeration to call it a robbery. In the case of some innovation maniacs, this is another innovation in the development of the online game industry, an innovation in the charging model, and a beautiful name for prop charging.

So the author can't help but ask, if players spend money to buy props in the game, is it considered a kind of consumption? Take the game that the author is playing, the official recharge ** is 100 RMB = 4000 ingots (a currency in the game, but it cannot be obtained in the game system, in fact, it is a substitute for RMB in the game), and the props in the game ** are all priced with ingots, and we can easily convert a 4000 ingots to the game fashion is actually 100 yuan. So when we spend 100 RMB to buy a piece of fashion in the game, is it a consumption behavior?

The author thinks the answer is yes.

However, due to the lack of legislation in China, the legitimate rights and interests of players who buy props as consumers cannot be protected at all. For example, players should have the right to know how the pricing of items comes from, and what is the difference between the material and cost of a game costume priced at 100 RMB and a game costume priced at 1000 RMB? (Actually, the cost is the same, hehe) can players return the goods if they find that they are not satisfied with the goods after purchasing the props?

In fact, it is simply impossible) after the player recharges, that is, after redeeming the ingots, he does not want to consume, whether he can ask the operator to return it, and so on. None of them seem to be able to be solved in the existing legal system.

The online game industry, which lacks legal constraints and industry self-discipline, has found an inexhaustible gold mine of overnight riches, profits, and inexhaustible benefits. Because the cost of reproduction of the props they sell is almost zero, they can sell as much as they want, which can be said to be zero profit. Some people here may change the concept, thinking that the operator develops or provides terminal equipment such as servers and related services, and should charge fees and returns.

Yes, no one is objecting to operators charging for the services they provide, it is the operators themselves who claim to be free. This is a different concept from the act of selling props. Since you are a kind of sales behavior, you should be bound by the law, and consumers should be allowed to consume clearly, and the corresponding after-sales service should be provided.

However, based on the current chaotic situation of online games, many operators have played a legal sidekick, fooled many players, and infringed on the legitimate rights and interests of many consumers.

On the occasion of another year of consumer rights protection, the author chatted with emotion, hoping that the relevant departments can really think about consumers, vigorously crack down on illegal operators, and return players to a blue sky!