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1.Connect the mobile phone and the computer through the data cable, and after the connection is successful, the computer desktop will pop up the mobile device page - click"Turn on your device to view the files"(Or go to Computer - Find Phone Device icon). Take copying from your phone to your computer as an example, open your phone device - dcim folder and copy and paste your phone from your phone to your computer to save it.
2.If the mobile device page does not pop up, please scroll down the top curtain of the mobile phone screen - click"Connected as a **device"- Tick"**Equipment (MTP)."。
4.Then follow step 1 again.
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1.First of all, install the KIES software on the computer, if the KIES software is not installed on the computer, it may not be able to connect due to the lack of mobile phone driver.
Install the KIES synchronization software on Samsung's official website**, and after installation, you don't need to open the software. If you are using an Android or above mobile phone, please install the Kies3 version.
2.When you connect your phone to your computer, you can use it by displaying a removable disk in "My Computer".
3.If you still can't connect, you can try it through KIE Software Tools - Reinstall Device Driver; Select the MTP device via the top curtain drop-down on your phone's screen.
4.Check if your phone has enough storage space.
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The steps to transfer files from Samsung phone to computer are as follows:
1. First log in to QQ on the computer.
2. Then log in to QQ on your mobile phone.
3. Click the "Contact" button at the bottom of the QQ page on your phone.
4. Select and click the "Device" button in the "Contacts" option.
5. Click the "My Computer" button in the selection options.
6. Select and click the "Folder" button below.
7. Select the file you want to upload from your phone and click the "Send" button below.
8. At this time, a window will pop up on the computer and find that the file on the mobile phone has been uploaded to the computer.
9. Click to open, and you can view it.
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The steps to transfer files from Samsung phone to computer are as follows:
1. First log in to QQ on the computer.
2. Then log in to QQ on your mobile phone.
3. Click the "Contact" button at the bottom of the QQ page on your phone.
4. Select and click the "Device" button in the "Contacts" option.
5. Click the "My Computer" button in the selection options.
6. Select and click the "Folder" button below.
7. Select the file you want to upload from your phone and click the "Send" button below.
8. At this time, a window will pop up on the computer and find that the file on the mobile phone has been uploaded to the computer.
9. Click to open, and you can view it.
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After installing KIES to the computer, it is directly connected to the computer in the standby mode of the mobile phone.
Note: If your computer is an XP system and need to upgrade the SP3 version, install Windows Media Player 11 or later, please turn off the antivirus firewall when connecting. (It is recommended that you use the Windows 7 operating system).
If you still can't connect, try reinstalling the operating system.
Welcome to the Samsung Digital Service Platform to ask questions.
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What does the landlord mean, is it a connection problem with the mobile phone, or a backup problem.
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Hello: According to the situation you described, you can connect your mobile phone with the computer for data transfer function, it is recommended that you try the following:
If you do not have the KIES software installed on your computer, it is possible that you may not be able to connect due to the lack of a driver on your phone, please click here
2. Connect the mobile phone with the computer with a data cable, and the mobile phone does not need to do any operation. After the connection is successful, the mobile device drive letter will pop up on the computer desktop, and then open the device (if it doesn't pop up, you can go to My Computer, find the mobile device drive letter with the phone model, and double-click to open it).
Once connected, you can import** or copy and paste it into your phone.
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There are two ways to transfer files from your computer to your Samsung phone:
1. Wired transmission: connect the data cable, connect the mobile phone and the computer with a data cable, open the U disk mode--- my computer will appear the mobile hard disk of the mobile phone--- paste and copy the files on the computer to the mobile phone to any folder on the mobile phone, you can create a new one. This method is generally to transfer a relatively large file, if it is a relatively small one, you can use wireless transmission.
2. Wireless transmission:
1. Log in to QQ on mobile phone and QQ on computer at the same time, after successful login, "My Device" will be added to the friend list on the PC side to display "My Android";
2. Double-click "My Android" on the computer client to open the file transfer interface;
3. Click the button "Select File to Send" in the lower left corner of the interface, find the local file, click to open, and wait for the file transfer to complete;
5. After receiving the file, save it to your phone, click on the file to preview or view.
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360's mobile phone assistant, provided that your phone has the debugging function turned on. )
Or when you connect to your computer, turn on "Turn on as a storage device" on your phone
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