My Samsung phone is connected to wifi but it says I can t connect to the internet 5

If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1

Use the built-in browser to log in to the webpage and see if the link can be opened normally. 2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi.

Operation: Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).

3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.

4.If it doesn't work, please turn off your phone and restart it. 5.

Try connecting to a different wireless network. 6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.

If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.

If your phone shows that you are connected to a wireless network, but you still can't access the Internet, we recommend that you:

1.Turn off your phone, restart your router, and reconnect to your wireless network.

2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.

3.Confirm that IP address filtering is set up in the router MAC address filtering.

4.If you still can't access the Internet via Wi-Fi, we recommend that you try using a static IP address.

1).If you are using the Android operating system, the method: Settings - Wireless & Network - WLAN Settings - Menu Key - Advanced - Use Static IP to check the box.

2).If you are using Android or above, you can do the following: Settings - (Connect) - WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP settings - Static - IP address Gateway.

5.Connect to a different router attempt.

6.Factory reset after backing up your phone's important dataTry to: Settings - Reset Privacy - Factory Reset.

Hello, I'm glad to reply to you, Samsung mobile phone can connect to wifi but can't get on the network to deal with: 1. There is a problem with the wireless network itself: the mobile phone is connected to wifi but can't get on the network, first check whether there is a problem with the wireless network itself.

At this time, you can check whether other networking devices can access the Internet normally, and if so, it means that there is no problem with the wireless network itself. If other internet-connected devices are also unable to access the Internet, there may be a problem with the wireless network itself. 2. Wrong wireless network password:

The wireless network used today generally has a password, and the mobile phone must enter the correct password to connect to the wireless network. If the mobile phone shows that it is connected to Wi-Fi but cannot connect to the Internet, you can disconnect from the network connection in the Wi-Fi settings and re-enter the password. 3. The wireless router is set up with advanced security

In order to prevent being rubbed to the Internet, the IP or MAC binding function is usually set in the wireless router. Once this function is enabled, only mobile phones and computers bound to the router can be connected and used. Devices that are not bound to a Mac cannot access the Internet even if they are connected.

So if you can't access the Internet when you connect to WiFi, you can log in to the wireless router to see if the MAC binding function is enabled. If it is enabled, you can add the mobile phone MAC or IP address binding, or you can turn off the IP or MAC binding function! 4. The wireless network signal is not good

The wireless network has a certain coverage, if the mobile phone is far away from the coverage of the wireless network, it will cause the network signal to deteriorate, so there will also be a situation where the wifi is connected but cannot access the Internet. In this case, you can move closer to the wireless signal source, or use a WiFi signal amplifier to increase the wireless signal strength. I hope it will be helpful to you, and you can always find the teacher if you have any other questions in the future.

I wish you all the best in your life.