Talk about whether you can accept the delivery guy being late for the delivery?

Of course, it's acceptable that the takeaway brother is late, and one night the rider hit the other electric on the way to deliver the food, and hit ** to tell me that the lunch box was overturned, or he will return the money to me and let me reset. Say no, let him confirm first, if he can send it, just send it over, and if he is injured, go to the hospital first.

I'm not going to get angry, so I think I'm okay with that. First of all, when ordering takeout, you have to think about the problem of being late for takeout, because whether he is on time or not is not all in his own hands. You have a fixed time at work, you can go out early if you are afraid of being late, takeout is not, he only receives instructions from the time you place an order, and then there is the traffic factor, as well as the restaurant factor.

I'm a takeaway guy, and I'm going to explain to all customers about being late.1You may meet a newbie and be unfamiliar with the location, resulting in no customers being found. 2.

Merchants are slow to deliver meals, and they often encounter slow merchants, and there are many reasons! 3.Accidents, slips, meals, and other unexpected causes.

4.Rainy weather, because the rainy road is slippery, no one dares to ride too fast, if the meal is spilled, you have to go back to compensate the guest for the meal, more troublesome! 5.

It's stuck in the elevator, or it's too long to wait for the elevator. In addition, we count it as normal delivery when it times out for 1 to 7 minutes, and ordinary timeout when it is 8 to 28 minutes! Of course, if it can't be delivered on time, I will call the guest in advance, say sorry for keeping you waiting, or something else, but I apologize!

Or the guest is hungry and can't stand it, and will pay the guest according to the ** of the meal! It's hard, but what industry isn't hard? Everyone wants to wait for the money to blow and the wind blows, how can it be?

It's okay to be a few minutes late, after all, it's not easy to be a person, it's still lenient, no takeaway brother is deliberately delayed, and no takeaway brother is deliberately discordant, and there is no benefit to himself.

I won't rush if I'm 5 minutes late. If it's 10 minutes, I'll ask. However, the general rider will tell me before he is going to be late, and I will also ask him to confirm in advance, even if it is cold, he will not complain.

Because the takeaway brother is also very hard, they also want to deliver it in time, but the road is congested, be considerate.

Of course, accept it, sometimes when it is windy and rainy, they are also very hard, and when no one has done anything wrong, there is no need to care.

It doesn't matter, it's still acceptable, you won't starve to death if you eat a few minutes less, so don't embarrass the courier brother.

A takeaway is not the same as a taxi, saying that the longer it takes to take the order, the higher the courier fee. So every takeaway guy definitely wants to deliver as much as possible, so why would he delay my order! There's no need not to accept it, and they don't want to be late. ‍‍

I want to curse!! I went to pick up the food, but the merchant couldn't come out, and finally came out and left me five minutes to deliver the food, if I wanted not to be late, I had to have Sun Wukong's teleportation to deliver it on time. It is impossible to be deliberately late for takeaway, even if you don't complain, the system will manage, ordinary timeout (the time displayed on your mobile phone is more than 8-28 minutes is considered ordinary timeout) will be scored low by the system later, and then the list will be less, and serious timeout (more than 28 minutes after overtime) will deduct money, so, even if you don't urge the delivery person, you will not be deliberately late, because this is related to the delivery person's job, and no one will smash their own job.

Every day, there are takeaway guys on the road at high speed, and I don't see any of them delivered while playing. So there must be an objective factor in his tardiness. Understand each other, after all, people run errands for us, so why be too harsh on others!

At 11 o'clock at noon, I ordered a fried bun and duck blood vermicelli soup. Eleme Hummingbird stipulates 45 minutes to deliver, but when it comes to the timeout of 10 minutes, there is no **explanation, I call the rider**, the rider said that he doesn't want to send my order, because my order will definitely time out, so he wants to send me the back list after all the delivery, and said that he doesn't want to send me this order at all, the system sends. Of course I don't accept that.

If you don't get it, you can call ** to tell me in advance, and if you don't call ** to notify me, I also mind.

Look at the daily delivery boys on the road speeding by, the traffic lights are all rushed, so if you are late, there is nothing to say, after all, people are already doing their best to run for the orders in hand, sometimes when they are in a hurry, they go out to eat directly by themselves or they are really not free and can't wait to spend more money to call an errand to help.

For example, the same community does not have a unit number. A meal is good in 10 minutes. One takes twenty minutes. What to do. I can only wait for twenty minutes, and I'll send it together. It's impossible to run back and forth. I'm a Meituan rider!

I've seen a few times when the takeaway guy ran too fast and was hit by a car!

The takeaway brother delivered food for 30 minutes overtime, and he would not complain about him.

In fact, it is not easy for takeaways, on the one hand, they will definitely encounter some special risks when delivering takeaways, such as the merchant is very slow to deliver meals, not long ago I saw such a case, because the merchant is not willing to make orders for takeaway orders, so the takeaway brother and the merchant fight, but also caused a lot of heated discussions among netizens on the Internet, it is obvious that if the merchant is too slow to issue an order, it will inevitably affect the work efficiency of the takeaway.

On the other hand, when everyone delivers food, they actually see that the delivery staff can't be blown away in the wind and rain, especially in the face of bad weather in winter, they are still delivering, in fact, they are all to make money to support their families. Therefore, it is also an appeal to everyone to be more understanding of these hard-working delivery workers.

Takeaway brother delivery process:

In fact, most of the takeaway brothers now hope that their efficiency can be higher when picking up and dropping off takeaway orders, so they will use similar means to receive more than 10 orders at a time, which does make everyone have a certain supermarket risk, but it is also helpless, and those very experienced old employees, when delivering orders, will also improve their efficiency, generally will give customers in advance, and will never cause timeout due to some special factors when delivering food.

Therefore, it can deliver nearly 60 orders in a day, so it can reach the standard of more than 10,000 per month, but those ordinary employees can only get a very low income in the industry, and it is already a very good result to be able to send 30 orders a day.

When ordering takeout, you will definitely encounter the phenomenon of overtime in the delivery of the takeaway brother, and the reasons for the overtime of the takeaway brother are varied, because the merchant is slow to deliver the meal, because of the traffic jam on the road, and the new brother does not know the location, these reasons are actually understandable to everyone. No one will give a bad review to the little brother because of this, so how long can you tolerate the little brother's timeout? Five minutes or half an hour?

Some netizens answered very realistically, I can't bear the overtime at all, because a qualified delivery person should arrive on time? What external factors can't be solved? The time specified by the platform must also take these situations into account.

So why should the customer suffer the consequences of the staff's mistakes? Everyone understands each other that overtime is not necessarily the fault of the delivery person, and the complaint is not necessarily the buyer's vexatiousness.

Some netizens said that the attitude of the takeaway brother is not too much, and if the attitude is good when he comes, forget it. But if there are too many supermarkets, it is caused by the greed of the little brother to add too many orders.

Netizens in Beijing said that in fact, the overtime caused by the weather is still understandable, after all, we have such a heavy rain here, and the little brother can't drive because he doesn't overtime, or he understands.

Even so, Siyi still didn't give a bad review to the little brother, I don't know if I was too cowardly or I thought it would be like that, anyway, the matter would be over.

So if you encounter something like this, will you give a bad review? How long can you afford to time out?

Arriving within 20 minutes late is acceptable because I will leave 20 minutes for takeout. If it delays me for more than 20 minutes, I will choose to get a refund, but I probably won't, because I can't predict whether the rider will be late due to non-human factors!

As long as the overtime will be, there are no rules.

The delivery staff was late for delivery and insulted customers, causing heated discussionsSince there is no educational requirement for the job of a delivery person, and at the same time, you can get a lot of monthly income, so many young people have now entered the food delivery industry; But recently, a delivery man in Chengdu, China, had a more serious incident, which inspired a delivery man to not only be late in the process of delivering food, but did not explain the reason to the customer, but abused the customer, and after this news was released on the Internet, it immediately attracted the attention and heated discussions of many netizens; Many people think that the takeaway brother's approach is too extreme, and some netizens think that customers should be more tolerant of the delivery staff. <>

The Chengdu delivery workers did not violate the lawAlthough in this incident in Chengdu, China, the delivery man's approach is very clear and there are many questions, but he did not violate relevant laws and regulations; Although the delivery man was late for delivery, he was still on the way to deliver the food, but the time delay was there, which was also in line with the regulations; Although the delivery man should not argue with customers and insult customers, such a practice is at most a conflict between residents, not even a social dispute, so the takeaway brother's practice does not violate the law; It's just that the delivery man has also signed some contracts with the corresponding company, and he will pay a certain amount of economic loss for his actions. <>

Everyone should also be more tolerant of delivery workersNowadays, many young people like to buy food online, which has made delivery workers an indispensable part of society, but many people do not give enough respect to delivery workers; For example, if the customer overtime is a little overtime, he will call ** to ask the delivery person, and sometimes he will verbally abuse the delivery person, which is not incorrect; I hope that people from all walks of life can be more tolerant and concerned about the delivery staff, do not easily give the delivery staff a bad review, and when communicating with the delivery staff, the tone should also be more rational to avoid similar situations in Chengdu. <>

<> the incident occurred in Chengdu, Ms. Wang, a citizen, ordered a takeaway through an online channel, indicating that the scheduled arrival time was 5:50 p.m. at the latest. But it was already past 6 o'clock when the delivery man arrived.

Ms. Wang said that she did not blame the delivery man for being late, but just asked him to put the takeaway in the takeaway cabinet. The delivery man said that the cabinet was charged 9 cents, and Ms. Wang thought that the delivery man had a fierce voice, and then there was a bad voice telling Ms. Wang to send it to her face.

After Ms. Wang complained to the customer service, the customer service refunded the amount of her order and asked Ms. Wang to place a new order, and the delivery person reverted to the ** message and abused Ms. Wang. The content of the abuse includes "you will be run over by a car when you go out, you will be run over by a train, you melon mother" and so on, Ms. Wang has called the police for help.

In real life, insulting him for a banquet is generally not a crime. Insulting words, or public insults by violence or other means, if the circumstances are serious, constitutes the offence of insult, and the suspect is sentenced to imprisonment for up to three years, criminal detention, public surveillance or deprivation of political rights. In this incident, the late arrival of the delivery worker is an internal problem of the industry, not a crime, and the abuse of customers did not cause serious consequences, and the circumstances are relatively minor, which is also not a crime.

However, the delivery man's behavior was an illegal act, and he repeatedly sent abusive words to Ms. Wang, which violated the relevant provisions of Article 42 of the Law on the Management and Punishment of the Judiciary and Police, and was a violation of the relevant provisions of Article 42 of the Law on the Management and Punishment of the Judiciary of the People's Republic of China, which was a violation of the relevant provisions of Article 42 of the Law on the Administration and Punishment of the Judiciary of the People's Republic of China, and was a violation of the relevant provisions of Article 42 of the Law on the Administration and According to the relevant regulations, this practice is punishable by detention of up to 5 days or a fine of up to 500 yuan, and if the public security organs determine that the circumstances of the act are serious, they will be detained for not less than 5 days but not more than 10 days, and can also be fined up to 500 yuan.

In real life, verbal abuse is also illegal. Although most of the police will mediate, if the circumstances are more serious, they will still be punished accordingly, and if serious consequences are caused, it will even constitute the crime of insult, and they need to bear corresponding criminal responsibility.

Now ordering takeout has become a particularly common thing, and it is indeed convenient for everyone, but sometimes there are indeed some conflicts between the takeaway and the customer, there is a takeaway in Chengdu, who is late for delivery and does not say, but also insults the customer, although this is not an illegal act, but if the words have caused insult to the person, the personal attack must be illegal.

Whenever everyone orders takeout, in fact, it belongs to the peak period, plus there are many traffic lights, it may be late, but it should still inform the customer, everyone understands each other, this takeaway was originally delivered at 5:50, but it was delivered at 6 o'clock, as a customer must be a little dissatisfied, plus the customer's request is to let the takeaway put the lunch box in the cabinet, which was refused, because the customer Ms. Wang returned the rough payment and complained.

In fact, from the perspective of the delivery person, it costs 9 cents to put it in the cabinet, which is really not cost-effective for them, plus the customer complained to the customer service and refunded it, which round of this matter also has a great impact on the delivery person, so it directly made the delivery person emotional.

Of course, no matter what happens, it is definitely not right to insult others, and the delivery man also scolds very ugly, and even curses customers, which is unnecessary, after all, such a momentary anger, in the end, it is actually yourself who loses, so this is the price of adult impulsiveness.

More understanding, more rationality, more tolerance, in fact, it's good, as a customer, don't casually give others a bad review to complain or something, you must know that this is a bad review, a complaint, the deduction is a lot of days' wages, at the same time, as a delivery person, since you have chosen this profession or should abide by the professionalism, if the two people are good communication, good talk, presumably this matter is not possible to the police to deal with, every day everyone is in order to live, In fact, there is really no need to work hard for such trivial things.