If there is a problem with the newly bought computer, can I return it?

Updated on technology 2024-03-26
7 answers
  1. Anonymous users2024-02-07

    I bought more than 6000 Thor Star Wars 911 notebooks, there was a problem like the disappearance of the network module, customer service asked me to reset, it took a few days just over 15 days and this problem appeared, customer service let me WeChat after-sales repair 5 days to change the hardware, it took 2 days and this problem appeared, customer service let me Jingdong after-sales day start to repair and hit ** return to the factory for full inspection, review off the shelves and return to the factory, it took less than ten days to have a problem, it took more than 40 days to repair, the second after-sales service is more than a month, and I found a commissioner twice, The first time the commissioner said that the engineer said that it had been repaired early, but the after-sales display had been overhauled, and the commissioner said that it was possible to discuss the return after 3 after-sales. I'm looking for a second commissioner, the commissioner said to wait for the bracelet to work as much as possible to negotiate a refund, I don't know if it can be successful, I bought a few days and there is a problem with only ten days to repair more than 40 days, from school to vacation, go home every day to quarrel, now in the 32nd day of after-sales, I really don't want to wait for it to be returned?

  2. Anonymous users2024-02-06

    According to the national three guarantees of household appliances:

    Article 9 If the product fails within 7 days from the date of sale, the consumer can choose to return, exchange or repair the product.

    Article 10 Within 15 days from the date of sale, if the product fails to perform, the consumer can choose to replace or repair the product.

    Article 11 During the validity period of the three guarantees, the product that is repaired twice and still cannot be used normally shall be replaced by the seller with the maintenance records and certificates provided by the repairer, and the seller shall be responsible for replacing the product of the same model and specification for the consumer free of charge or returning the product in accordance with the provisions of Article 13 of these Regulations, and then recovering from the producer and supplier in accordance with the law or handling it according to the purchase and sale contract.

  3. Anonymous users2024-02-05

    Summary. Hello Youyou, if your computer is not connected to the Internet after booting up, it can be refunded within 7 days of activation.

    Can I return my newly purchased computer after it is turned on?

    Hello Youyou, if your computer is not connected to the Internet after booting up, it can be refunded within 7 days of activation.

    It is recommended that when you get a new computer, don't rush to connect to the Internet, first enter the system to test the basic functions, and then install the test software through the USB flash drive, test it, and then activate the processing.

    Of course, if there is a quality problem with the computer, of course, it is not caused by human operation, and it can definitely be returned within 7 days.

    Yesterday it was turned on, it should be networked! But I don't think the graphics card is the same as when I was finished.

    Check to see if it's the same as what you bought or if the seller made a mistake.

    If you make a mistake, you can get a refund.

    I showed him a set of configurations when I walked in! Then he quoted me and I paid for it! Oh my God, when I came home, I found that the graphics card was wrong!

    He said he was talking to me about low-end graphics cards! I said I'll come in the door and show you the configuration, and then you'll ** later, what I said at that time asked to see the monitoring.

    If it is a desktop, you can directly contact the seller to replace it for you, after all, it is not the same as your request at the time.

    If there is a civil dispute that cannot be resolved by an individual, it is recommended that you contact the police to deal with it.

    Hope mine can help you <>

  4. Anonymous users2024-02-04

    Summary. Hello, if you want to return your new laptop, the system is activated, and you want to return it now.

    I want to return a newly bought notebook, but the system is activated, what should I do?

    Hello, if you want to return your new laptop, the system is activated, and you want to return it now.

    Although he supports 7 days of no reason to return or exchange, but you should find a suitable reason when returning.

    I activated it completely unknowingly.

    For example, if you feel that the computer has a quality problem, but the computer has some non-artificial damage to the source of the problem, then in this case, you can support 7 days no reason to return the goods.

    Did the merchant induce you to activate?

    Or how to activate it.

    Indeed, for the after-sales of the large reserve section, if you imitate the reputation of the machine to activate the machine and want to return the goods, according to these rules, it is not possible to return the goods, unless there is a change of some quality problems or some non-human damage problems, according to the rules, he will give you a return.

    If you really don't have a suitable reason to return or exchange the goods, it may be more troublesome if you want to carry out after-sales.

    It's just that when you turn it on, isn't there a level of connecting to wifi?,I'm connected.。

    I didn't know this was auto-activated.

    Indeed, I understand your feelings.

    To see why you want to return this machine socks grinding now, whether it is because of the quality of the bucket or because of their own dissatisfaction, if it is a quality problem, it is indeed slow sail can be returned.

    There was no one to remind or say ah.

    I bought two computers at the same time.

    Compare and see which one to choose.

    And now that both of your computers are activated, right, this situation is really troublesome.

    You can negotiate with the merchant personally, and you can see how many concessions the merchant can make.

    Or if the merchant agrees to return and exchange the goods, you can reduce or reduce the amount of money, and you can see whether the merchant can tell you to return and exchange the goods.

    Because you have activated it, there is really no way to go directly to the after-sales channel.

  5. Anonymous users2024-02-03

    Seven-day refund. If the notebook has product quality problems, it will be returned within 7 days and replaced within 15 days. After this period, during the warranty period, the repair center is responsible for replacing the machine with 3 times of functional faults such as not turning on the machine and not being able to enter the system.

    Pay attention to the situation of not giving three guarantees According to the "three guarantees of microcomputer regulations", the following ten situations do not implement three guarantees:

    1) Exceeding the validity period of the three guarantees;

    2) Damage caused by failure to use, maintain, and keep the product in accordance with the requirements of the instructions for use;

    3) The damage is caused by the dismantling of the repairer who is not responsible for the three guarantees;

    4) There is no valid three-pack certificate and valid invoice (except for those who can prove that the goods are within the validity period of the three-pack);

    5) Altering the Three Guarantees Certificate without authorization;

    6) The product model or number on the three-guarantee certificate is inconsistent with the physical product;

    7) Damage caused by the use of pirated software;

    8) Damage caused by infection with viruses during use;

    9) There is no factory name, factory address, production date, product certificate;

    10) Damage caused by force majeure.

  6. Anonymous users2024-02-02

    Your idea is to deliberately destroy computer hardware.

    The conditions for return are met.

    It's very bad for you to do that, and it's an idea that shouldn't be promoted. At the same time, there are things that violate the principle of market fairness and notarization, and it is not allowed to be done.

    If the computer you bought does not meet your requirements and you cannot return it according to the relevant agreement, you can actually take other reasonable and legal ways to remedy it, such as adding hardware and replacing hardware, which will not cost a lot of money.

    Or you can send me the configuration and purchase contract you purchased to help you find some more reasonable and legal reasons to request the return of the goods.

    My principle is: deliberately destroying goods to achieve the purpose of returning and changing the goods is not legal, and it is also a condemnable behavior, not recommended, not advocated, not encouraged. Didn't help.

  7. Anonymous users2024-02-01

    Any man-made damage can be seen. It's scary for you to think like this, and you have to be honest.

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