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Hello: Please verify the specific model of the mobile phone, if the mobile phone has a short standby time and high power consumption, it may be related to the operation of the mobile phone or the battery, it is recommended that you try the following operations to reduce battery loss
1.When the device is not in use, you can switch to sleep mode by pressing the power button.
2.Turn on power saving mode: Settings - (General) - Power saving mode - slide to on.
3.Close unnecessary apps via Task Manager (long press the home button for two seconds).
4.Turn off settings such as Bluetooth, location, push notifications, etc. to extend standby time without affecting usage.
5.Disable the auto-sync feature of the app.
6.Reduce backlight time.
7.Turn down the brightness of the display.
8.If possible, try to replace the original battery of the mobile phone.
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.
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My guess is that after you buy it, you don't have to do the process of discharging it, you just charge it and use it, and then you keep it charging with half a bar or more than a third of the battery left. The result of this is that the battery is no longer at its maximum efficiency. It's the same thing that people who don't exercise, don't walk, or walk very little will have muscle atrophy.
No matter what electrical appliance it is, as long as it is used with a rechargeable battery, the first step is to discharge, simply put, when you use it for the first time, use up the electricity and then recharge, and then don't do frequent charging actions, not to say that the number of times you charge is not to charge when the battery is still more than one-third of the battery This actually hurts the battery life, basically keep it in the battery There are still 10%-25% of the time when charging is the best.
Okay, now, what you can do is discharge, use photoelectric and then recharge it, and then keep it at about 10% and then recharge it and see if the battery shows signs of recovery, and of course this process is about 10 times, if it doesn't work, just use it reluctantly or change the battery.
When you use the battery in the future, remember to discharge, and then keep it charged around 10%, charging too often will reduce the battery life.
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Hello: According to your description, you can try the following:
1.Charge with the original charger.
2.Change the battery and observe the charging.
3.Change to other chargers to observe the charging situation.
4.If the above operations do not work, you can try to back up important data and restore it to factory settings to eliminate the impact of the software.
If the problem persists, it is recommended that you take your phone to your nearest service center for testing.
Service Center Inquiries**:
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Hello: According to your description, it is recommended that you try the following steps:
1. Clean the contact points of the battery and mobile phone battery, and check whether the contact points are damaged (poor contact can also cause this situation).
2. Use the original charger.
3. If there is a spare battery or charger, replace it.
For service center inquiries, please click the link below.
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Hello dear Samsung users:
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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Hello: According to your description, it is recommended that you try it as follows:
2) After running the program, it is recommended to press the "Back Key" to exit, if you press the "Home Screen Key", the application is still running in the background, resulting in the consumption of power and system memory, or long press"Home button"and select Task Manager to end the background task.
3) Start the power saving mode, operation: enter Settings - Power Saving Mode - tick on the right.
4) Cancel the app auto-sync feature. Operation: Go to Settings - Add Account - Samsung Account - Turn off the sync function, and then turn it on if necessary.
5) Set the auto-lock time to the shortest time. Operation: Settings - Display - Screen automatically off - Select the minimum time.
6) Please try to replace another battery to check if it is a battery problem.
To save you time waiting at the service center, please use the Samsung Repair Appointment Request.
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