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The first is to have an accepting unit, and the second is to have a high school (or equivalent) diploma.
Now there are also requirements for height, which vary from place to place, generally 160 cm for women and 170 cm for men.
Contractors will not sign up for a permanent term unless you become a backbone.
Relevant regulations are for reference:
Personnel Requirements 1The train crew should have a high school (technical secondary school, technical secondary school) or above. Good health and good facial features. Regular medical check-ups and health certificates.
2.Before taking up their posts, train crews should pass safety, technical business training, and crew practice, and pass the theoretical and practical examinations and take up their posts with certificates.
3.The train crew should be familiar with the business knowledge and responsibilities of the position, and be proficient in technical business. Conscientiously implement rules, systems, and operating standards, and have the ability to properly handle emergencies.
4.The main types of train crews can only be appointed after passing the examination. The following conditions should also be met before taking office:
Announcer: Hold the position of conductor for more than one year, and obtain the Putonghua proficiency test level certificate of the national or local language committee.
Dining car captain: the actual working time of the waiter position is more than one year, the business is proficient, and the management level is good.
Chef: Serving as a cook for more than one year, a chef certificate of level 2 or above is required.
Baggage clerk: Actual working time as a conductor for more than one year.
Train attendant: Hold the position of conductor for more than one year.
Conductor: Engaged in crew work for more than two years, and familiar with other types of passenger train business, with strong organizational management and proper handling of problems.
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If you have a college degree, you should have a college degree or above, and if you are tall, you should be a woman, and if you are a man, you should be a man
However, I think the most important thing is to make the first impression, and a smile is important
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Collectively referred to as "conductors".
The conductor is a staff member of the railway Wangzi passenger train, also known as the train attendant. The duties of the conductor are to open and close the doors of the train, clean the carriages, check tickets, check the sleepers, provide a comfortable environment, and maintain public order in the carriages.
and assist the police in ensuring the safety of passengers. The profession of a conductor is characterized by a fixed way of working, a narrow working environment, an irregular diet, working on the train year after year, commuting to and from the same line.
Ability requirements: 1. Good observation ability.
Observation ability refers to the ability to comprehensively, deeply, and correctly discover various typical characteristics of things, that is, the ability to analyze and synthesize things. Good observation ability is the basic skill of passenger service personnel, and it is the premise of ensuring service quality. In passenger service, it is necessary to pay attention to observing small things, discovering new situations and new problems, improving service models, or discovering the essence of problems from subtle symptoms, effectively preventing the occurrence of various accidents and ensuring passenger safety.
2. Have good judgment.
Unexpected new situations and problems often arise in rail passenger service. In particular, timely and accurate judgment of emergencies can prevent or stop the occurrence of various accidents and ensure the safety of passenger transportation.
3. Good memory.
Memory is the basis for intellectual activity and ability improvement. Passenger service personnel must be familiar with railway regulations, technical operations, practical operations, train departure times, etc., and be able to use them flexibly to respond to passenger inquiries. Therefore, passenger service personnel should strengthen the cultivation of memory from the three aspects of vision, hearing and movement, and improve their working ability and efficiency.
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The conditions required for train attendants are: 163 cm to 172 cm tall for women and 175 cm to 180 cm tall for men; Technical secondary school degree or above, under the age of 25; Have not received administrative demerits or other major sanctions, and have no criminal record; Identify with the corporate culture and have strong confidence in the cause; Integrity, optimism and positivity, pragmatic innovation, unity and cooperation, strong sense of service; Good facial features.
1.Full-time college students who are studying or graduated from colleges and universities;
2.The age requirement is 18 to 25 years old, with a height of 163cm to 175cm for women and 175cm to 185cm for men;
3.Bilingual ability, good image and temperament, strong language skills;
4.Meet the physical examination standards of Chinese CAAC flight attendants;
5.There is no record of violating the law, no criminal punishment or re-education through labor punishment, no investigation, prosecution or trial by state organs, and no criminal record of immediate family members.
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1. Education: high school, vocational high school, technical secondary school, technical secondary school or equivalent in China. 2. Age 18-23 years old.
3. Height: female, more than 165 cm, eyesight: above.
4. Enrollment conditions: love the motherland, good ideological and political quality, decent style, able to bear hardships and stand hard work, have both moral character, physical and mental health, cheerful personality, dignified manners, and love the train career of aspiring young people can register. 5. English and Mandarin, clear speech, normal hearing.
6. Professional education in railway colleges. Job requirements: 1. Maintain a good personal image, the flight attendant should first pay attention to the first impression he leaves on the passengers, when the passengers have a very good impression of you, they will have a sense of trust in you, and even have a very rational dependence on you, so that they can build a bridge of communication with passengers for the first time.
Smiling, cordial and warm reception of travelers makes them feel at home. 2. Pay attention to the environment of your workplace, the crew has the responsibility to keep the carriage clean, pay attention to the items on the luggage rack at any time, ensure the placement of the items in a standardized manner, and should timely understand the needs of passengers and provide passengers with high-quality and appropriate services.
3. Continuously enrich the professional knowledge of train services, and the crew should have high quality, proficient business, excellent technology, strong adaptability, and high operating standards. The structure of the carriage, the functions of each part, the method of use, and the safety knowledge can be explained in detail to passengers.
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1. The ideological awareness, ideological methods and ideological cultivation of the conductor are the primary conditions for doing a good job in passenger service. Specifically, it is manifested in: dedication, sense of responsibility, and strong sense of service; Have the spirit of forging ahead; Adhere to principles, dare to be responsible, and do things fairly; Putting others before oneself, self-denial and public service; Treat people warmly and honestly; Abide by rules and disciplines, love the collective, resist wrong thoughts, identify beauty and ugliness, honor and disgrace, and consciously safeguard the interests and reputation of enterprises and cars.
2. Psychological quality mainly refers to the psychological process and personality psychology, such as emotional emotion, hobbies, temperament and character, as well as beliefs, will, self-esteem, tolerance, etc., which is the key to doing a good job in service work and being a good conductor.
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The monthly salary of the conductor is generally about 6,000 to 7,000 yuan, and if it is an informal labor contract worker, the treatment will be a little worse, only three insurances and one housing fund, and the monthly salary is generally only about 3,000.
The duties of the conductor include opening and closing the doors, cleaning the car, checking tickets, checking the berths, providing a comfortable riding environment, maintaining public order in the train, and assisting the police to ensure the safety of passengers. The occupation characteristics of a conductor are a fixed working pattern, a cramped working environment, irregular meals, and working on the train year after year, commuting to and from the same line.
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The conditions required for train attendants are: 163 cm to 172 cm tall for women and 175 cm to 180 cm tall for men; Technical secondary school degree or above, under the age of 25; Have not received administrative demerits or other major punishments, and have no criminal record; AgreedCorporate culture, have a strong confidence in the cause; Integrity, optimism and positivity, pragmatism and innovation, unity and cooperation, service consciousness and strong companionship; Good facial features.
1.Full-time regular colleges and universities.
Students who are currently enrolled in or graduated from a college degree or above;
2.The age requirement is 18 to 25 years old, with a height of 163cm to 175cm for women and 175cm to 185cm for men;
3.Bilingual ability, good image and temperament, strong language skills;
4.Meet the physical examination standards of CAAC flight attendants;
5.There is no record of violation of the law and no criminal punishment has been imposed.
and re-education through labor, who are not being investigated, prosecuted, or tried by state organs, and are members of their immediate families.
No criminal record.
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1. Be in good health, and Shenpengming meets the physical requirements of his professional position.
2. It is required to correct the visual acuity above, without color blindness, color weakness, and squint.
3. Speak clearly, fluent in Mandarin, and basically accurate English pronunciation.
4. The professional or skill level has been qualified, and has the ability to work independently and wax.
5. In principle, the height of female high-speed rail attendants should be between 163cm and 172cm, and the height of male high-speed rail attendants should be no tattoos, scars, and no birthmarks on the naked parts of the body.
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1.The high-speed rail crew major is a major for training high-speed rail crews, requiring secondary vocational and college degrees. The main courses are Introduction to Tourism, Passenger Transportation, etc.
2.It offers Introduction to Tourism, Passenger Transportation, Basic Railway Safety Knowledge, Tourism Psychology, Physical Training, Tourism English, Passenger Security Check, Train Crew, Xianggao Train Service, Computer Basics, Labor Safety and Health, Etiquette and Makeup, Tourism Geography, Mandarin, and Railway Basics.
3.With the rapid development of China's domestic economy, bullet trains, high-speed railways, and subways have been opened and operated in large and medium-sized cities across the country, and there is a great demand for relevant professional service talents.
4.According to the ratio of 150:1 to 1 in the next 3 to 10 years, large and medium-sized cities across the country will need nearly 200,000 such professional service talents.
5.On the basis of multi-party arguments, we have set up pre-job training courses for EMU crews to provide qualified talents for the society. Therefore, the employment treatment of students in this major is abundant, the prospects are broad, and the supply exceeds the demand.
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1. Have good observation ability
Observation ability refers to the ability to comprehensively, deeply and correctly discover the typical characteristics of things, that is, the ability to analyze and synthesize things. Good observation ability is the basic skill of passenger service personnel, and it is the premise of doing a good job in quality service.
In passenger service, pay attention to observe small things, find new situations and new problems, improve service methods, or find the essence of problems from subtle signs, effectively prevent the occurrence of various accidents, and ensure the safety of passenger transportation.
2. Have accurate judgment
Unexpected new situations and problems often arise in the work of train passenger service, especially for emergencies.
The judgment can be timely and accurate, in order to prevent or stop the occurrence of various accidents and ensure the safety of passenger transportation.
3. Have a good memory
Memory is the basis for intellectual activity and ability improvement. Passenger service personnel must be on the rules and regulations of the railway.
The knowledge of technical business, practical operation, train arrival time and other aspects must be memorized and flexibly used in order to answer passengers' inquiries fluently. Therefore, passenger service personnel should strengthen the cultivation of memory from the three aspects of vision, hearing and movement, and improve their working ability and work efficiency.
4. Have a high level of comprehension
To put it simply, "understanding" is the thinking activity of using existing knowledge and experience to understand the various relationships, essences, and laws of something. Only when you understand can you master and use it.
There are two aspects of the comprehension ability of passenger service personnel: it is manifested in the understanding of railway rules and regulations, operation skills and knowledge, and only by understanding thoroughly can they master and use. It is manifested in respecting passengers and understanding the psychological needs of passengers, so as to have patience and enthusiasm to serve passengers.
Therefore, the comprehension ability of passenger transport personnel is different from other types of work, and it is one of the necessary abilities of passenger service personnel.
5. Have strong expression skills
All activities on the train are inseparable from language and written expression. Language and writing are tools for people to communicate feelings, express ideas, transmit information, and communicate with each other, which directly reflects a person's knowledge, personality and life experience. The conductor communicates with passengers in language, which directly reflects the service attitude and service level, so it requires strong oral expression skills, and eloquence is the most common and valuable technology or art used in human life.
6. Strong interpersonal skills
There are a variety of passengers on the passenger train every day, with different personalities, hobbies, interests, and different travel needs, and it is very important for the conductor to manage the relationship with them, because it is related to the evaluation of your work and directly reflects the quality of service.
If there is a quarrel with a passenger, it not only reflects a person's inability to work, but also affects the personal image and the reputation of the railway.
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