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If the screen of your phone is displayed abnormally, we recommend that you do the following:
1.Shut down and restart.
2.Change your phone's background** try.
4.If there is a film on the mobile phone screen, please check whether it is caused by the film, you can tear off the film and try, 5Please back up the data in your phone (such as contacts, multiple files, etc.) and restore your phone to factory settings.
If the problem still exists, it is recommended that you bring the purchase invoice and the three-guarantee certificate to send the mobile phone to your nearest after-sales service center for testing.
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If the screen color of the mobile phone is abnormal, such as black screen, splash screen, flower screen, white screen, red screen, etc., it is recommended to:
1.It is recommended to restart the phone to try: Press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device;
3.If it comes with system software, it is recommended to update the system version of the mobile phone to try: please go to Settings - About the phone (about the device) - Software update (system update) - Update (please back up the data in the device before upgrading).
If the problem persists, it is recommended to bring the purchase invoice, warranty card and mobile phone to the local mobile phone purchase office for repair or to a nearby mobile phone repair shop for repair.
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This should be turned onStrict Mode. You can do the following: go to the phone settings - more tabs - developer options - remove the "strict mode" check - restart the phone after the settings take effect, you can remove the red edge display around the screen.
As shown below: Under the Standby page, click Applications.
2.Click Settings.
<>4.Click Developer Options.
5.Swipe up on the screen and cancel the [Strict Mode] checkmark.
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It is recommended that you try restarting your phone first.
If you still can't restore it to normal, we recommend that you back up your phone data and factory reset your phone once to see if you can restore your phone to normal.
If the factory reset still does not work, Senye recommends that you back up your data and send your phone to a repair center for testing.
Samsung mobile phones refer to mobile phones produced by Samsung Electronics in South Korea, which are produced by Samsung Electronics, the world's largest electronics industry manufacturer. Samsung phones really started to become famous from the A series. The A series was originally a series of folding mobile phones, and the earliest Samsung SGH-A188 (white shape) and SGH-A288 (internal and external dual screens) are classics.
The Galaxy series of Samsung mobile phones belongs to the representative series, but the Galaxy Note7 has had a number of ** incidents since 2016, which has caused a certain negative impact on the Samsung mobile phone brand.
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You can press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device, if the operation is invalid or the problem persists, it is recommended to send the phone to the nearest service center for testing and treatment.
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A red screen appears on your Samsung phone, and here's how to fix it:
1. Turn off your phone and restart it.
2. If the phone can be used normally, please check whether the theme software is used, and it is recommended to restore the theme that comes with the phone.
4. If the above operation is invalid, or the mobile phone cannot continue to operate after the screen is blurred, please bring the purchase invoice, repair card and machine to the local Samsung after-sales service center for testing.
How do I reinstall the system?
Here's how:
1. After entering the phone master mode, you will see the following interface: use the volume up and down keys to select "install zip from sdcard". See red box. Then press the power button to confirm.
In the first step, we have copied the files to the root directory of the SD card. So you should see this file name by now. Use the volume up and down keys to select".
Then press the power button to confirm.
5. Enter the next interface. Reloading begins. You'll see progress information and a green progress bar.
6. It takes about a minute to return to recovery mode. The following images are displayed on the lower half of the screen. You'll see the end notification:
install from sdcard complete.", to tell you: the installation from the SD card is over.
The following information appears in the upper part of the screen. This is the same as the previous second interface. Now you have to select "++go back+++ to go back to the previous (first) recovery screen.
Press the power button to confirm.
7. Enter the main interface. That's when you can come to WIPE. Use the volume up and down keys to select "Wipe Data Factory Reset" to clear user data, and press the power button to confirm.
Use the volume up and down keys to select "wipe cache partition" to clear the cache partition data, and press the power button to confirm.
8. Finally, reboot the phone with the volume up and down buttons and select "Reboot System Now" to complete the system reinstallation.
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This is caused by the instability of the mobile phone system, the solution:
Method 1: Go to the phone settings - System - Developer options - remove the strict mode check - restart the phone and the settings will take effect, then you can remove the red edge display on the screen.
Method 2: Back up your phone's data (**thin, SMS, multi**data, etc.), try to restore your phone to factory settings (Settings-Reset-Factory Reset).
3.If the problem persists, it is recommended to bring the three-pack voucher and send the phone to the nearest Samsung service center for testing.
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If the mobile phone is still within the warranty period, go to the after-sales service, and it can generally be replaced after testing that it is a problem with the mobile phone.
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If there is no replacement deadline exceeded, directly find the replacement required by Samsung after-sales, remember that it is not the place to buy a mobile phone, it is after-sales.
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Hello dear Samsung users:
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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If the Samsung S6 phone has a blue screen issue, it is recommended to do it:
1.Restart your device.
2.If the problem persists, it is recommended that you bring the purchase invoice, repair card and machine to your local Samsung service center for professional engineers to help you test.
S6 Insert SIM card method:
Insert the SIM card: Insert the card pick-up pin into the small hole of the SIM card slot of the mobile phone and pop the card slot (make sure that the card pick-up pin is perpendicular to the small hole, otherwise the device may be damaged), gently pull the SIM card tray out of the card slot, put the golden contacts of the SIM card into the tray with the gold contacts facing down, and then insert the SIM card tray back into the slot. >>>More
It is recommended to send the phone to the nearest Samsung service center for testing, and the service center will determine the specific problems, accessories and other hidden faults of the mobile phone according to the test results. >>>More
Due to the existence of copycat machines, parallel imports, cloning machines, refurbished machines, etc., the IMEI number of mobile phones can be changed by means of flashing and other means, so it is impossible to accurately identify the authenticity of mobile phones and whether they are licensed goods by serial number, software detection, IMEI number, and mobile phone origin. If you want to identify whether the mobile phone is licensed, please bring the purchase invoice, repair card and machine, to the nearest Samsung service center, the consulting service center personnel machine within the scope of the warranty if there is a performance failure can be repaired, if the machine can be repaired, if the machine can be repaired, it is the Samsung licensed machine. This is the best and most accurate method.
If you lose your phone, you can report it to the relevant authorities and register it. And report the loss as soon as possible to reissue the mobile phone card and payment account, and change the login and payment password of the relevant account. >>>More
Method 1: First of all, press and hold the power button for more than 10 seconds, and it will restart. >>>More