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If you are using a Huawei phone, you can follow the following methods to determine the cause of the problem:
1. It is recommended to use the standard charger for charging.
It is recommended that you use the charger and charging cable that come standard with your phone for charging. Non-standard chargers and cables may not be compatible with the phone, causing the phone to not charge.
2. Please check whether the charging port is abnormal.
Check whether the mobile phone charging interface is blocked by foreign objects, mildew, corrosion, internal connection line damage, etc., if there is such a phenomenon, it is recommended that you go to the nearest customer service center for cleaning and testing.
3. If your phone has not been used for a long time.
If your phone has not been used for a long time, or you have not charged your phone in time after the low battery is turned off, and the phone battery is over-discharged, and it takes more time to activate the battery, it is recommended that you charge the phone for more than 30 minutes to see if the phone responds.
4. If your phone is charged to 80% stop charging.
Some models have added a new intelligent charging mode, which is a battery protection mechanism that effectively extends the battery life through AI intelligent charging management.
5. Please cross-verify.
Please replace the charger and data cable that can be charged normally, and cross-check whether the charger and data cable are faulty.
If the charger and data cable are normal, but the phone still cannot be charged, it may be a malfunction of the phone. It is recommended that you back up your data in advance (WeChat QQ and other data need to be backed up separately) and bring your mobile phone, original charger, original data cable and purchase voucher to a nearby customer service center for testing.
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First: It may be that the charging plug or data cable is broken, you can change the charging plug and data cable to try it. There are labels on the charger, most of them are 1A, 2A, and the larger the output current, the faster the charging time.
So use a different charger to charge it for a few minutes, then change to the original charger and try again. If it can, then it's really a problem with the charging plug or data cable, and if it still doesn't work, just look down.
Second: power calibration. Enter * in the dialing interface, click the red button below Quick Start, at this time, the phone will be black and wait for a few seconds to find that the battery amount has changed significantly, and then turn off and restart, and the power has changed again, indicating that the battery level has been corrected, and it can be restored to normal after charging.
Third: Turn off the phone, charge it in the shutdown state, wait for a few minutes, and then turn it on directly in the charging state.
Fourth: If the battery can be removed, turn off the battery and find a universal charger to try to see if it can be charged.
Fifth: It is possible that the mobile phone system is malfunctioning, resulting in a problem with the battery level display. This kind of problem is relatively easy to solve, directly shut down and restart, which is equivalent to data refresh, and then turn on the phone, and the general power display will return to normal.
Sixth: It may be that the charger and the phone are in poor contact. This situation is also very common, because everyone is too careless about the use of mobile phones, resulting in the charger is not plugged in properly. It's very simple, go back and forth to see the socket.
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If the temperature of the mobile phone is too high or too low, and the battery activity is affected, it will lead to insufficient charging, so it is recommended to charge it at room temperature indoors.
2.If the charger or data cable is in poor contact, it is recommended to use the original accessories to charge or replace the accessories.
3.Charging while playing will cause the charging to be too slow, the charging current is very small when it is close to being fully charged, and running other operations will cause the charge to be undercharged, so it is recommended to standby or turn off the charging.
4.The third-party battery management software shows an abnormality, and it is recommended to replace the battery if possible.
5.If the problem still exists, you should consider whether the phone itself is faulty, such as the charging interface is broken or the phone motherboard is faulty, please bring the phone and warranty card to the official mobile phone repair center for maintenance. Thank you!
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1. Check the charger and data cable.
Use the standard charger and data cable for charging, the non-standard charger and data cable may not be compatible with the mobile phone, resulting in failure to charge, it is recommended that you replace the standard charger data cable for comparison test. If there is a fault with the standard charger and data cable, you can go to the vivo customer service center to check the cavity test.
2. Check the charging port of your phone.
Check the mobile phone charging port for foreign objects, corrosion, dirt, liquids, etc., if there is such a phenomenon, please go to the vivo customer service center for testing.
3. The mobile phone has not been used for a long time or is over-discharged.
If the phone has not been used for a long time or the battery is automatically turned off, the battery is in a state of over-discharge, and it is recommended to check it after charging for 30 minutes.
4. If the phone is charged to 80% and stops charging, check the phone function settings.
Some models are supported"Optimize battery charging"function, if this function is turned on, in order to prolong the battery life, it will intelligently learn the historical charging habits of the mobile phone, and intelligently adjust the battery full time when the mobile phone is charged for a long time.
Note: Go to Settings - Battery - Charging Settings - Optimize Battery Charging - Turn on Off Function, if you can't see this menu, it means that the machine does not support this function.
5. Service center testing.
If the above methods do not solve the problem, it is recommended to back up the mobile phone data in advance, and bring the mobile phone, charger set and purchase voucher to the vivo customer service center for testing. Enter the mobile phone vivo official website APP--Service--My Service--Service outlets to inquire about the nearest customer service center outlet address and**.
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Smartphone products have gradually become one of the indispensable products in everyone's daily life, after all, the role it plays is relatively important. But there is a very key flaw is the information on power consumption, about the phone can not be charged, usually caused by dust blocking the charging port, prepare tools: anhydrous alcohol, toothpicks, cotton swabs.
First of all, tear off the cotton swab, wrap it around the toothpick, dip it in a little anhydrous alcohol, carefully wipe the mobile phone charging port, and after wiping, you can see that the mobile phone charging has returned to normal.
There may also be the following reasons:
1. The system of the mobile phone is faulty, which causes problems with the battery level display. This kind of problem is the easiest to solve, you can directly shut down and restart, which is equivalent to data refresh, and the general power display will return to normal.
2. The charger is faulty. This malfunction is the main reason why the phone cannot be charged. So how to judge the quality of the charger.
It's actually very simple, try it with another charger. If it can be charged, then it can be concluded that the charger is faulty. When you encounter this kind of problem, you have no choice but to buy another charger.
3. Poor contact between the charger and the mobile phone. This is also a common situation where the charger is not plugged in properly due to carelessness on the part of the phone user. The solution is simple, it is to switch sockets back and forth.
4. There is a problem with the mobile phone battery. Generally speaking, it is rare to have problems with your phone's battery. But once there is a problem, it is a big problem and must be taken seriously.
Therefore, when it is found that the charger and mobile phone system are not faulty, you should focus on checking the battery. If you find that the battery is swollen, then it means that there is a problem with the battery and you must stop using it immediately. Here's a word of advice for everyone, don't disassemble the battery indiscriminately.
Because a swollen battery can easily cause **, bringing serious consequences.
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If you are using a Huawei phone and the phone cannot be charged, you can follow the following methods to determine the cause of the problem:
1.Please check the temperature of your phone.
If the temperature of the mobile phone is too high or too low, it may not charge properly, please make sure to charge the mobile phone in the environment of 0 35.
2.If your phone hasn't been used for a long time.
If your phone has not been used for a long time, or you have not charged your phone in time after the low battery is turned off, it is recommended that you charge it for more than 30 minutes to check if the phone responds.
3.It is recommended to use an officially recommended charger for charging.
It is recommended that you use the charger and charging cable officially recommended by Huawei for charging. Non-Huawei chargers and cables may not be compatible with the phone, resulting in the phone not charging.
4.Please check whether the charger and device interface are abnormal.
When the charger and cable are damaged or the mobile phone charging interface has foreign objects or deformation, it may cause the connected charger to fail to charge or charge intermittently, please ensure that the charging port is clean and free of deformation before charging, and check whether the charger and cable are damaged, and try to replace other chargers.
If the above methods do not help you, we recommend that you back up your data in advance (third-party apps such as QQ and WeChat must be backed up separately) and bring your phone, charger, data cable, and proof of purchase to a Huawei Customer Service Center near you.
Boarding service. Make an appointment for service.
Huawei Customer Service Center.
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Hello! I'm glad to answer for you. If the phone can't be charged, the battery may be broken, the battery may be broken, or the contact may be bad. I hope you have Tachibana Huizhen to help you.
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The reasons why the phone cannot be charged are: mobile phone system failure, charger failure, poor contact between the charger and the mobile phone.
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The data cable may be broken, the charging head may be broken, and there may be a power outage at home.
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It may be that the tail plug of the mobile phone charging port is broken.
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You can check whether it's a problem with the charging cable or a problem with your phone.
We apologize for any inconvenience this may cause.
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