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If the mobile phone cannot connect to the wireless network, Samsung mobile phones generally follow the following steps to troubleshoot and deal with it, please correspond to the following common situations, try to operate:
1.If you could connect before, you can't connect now:
2) Check if the Wi-Fi password entered is correct.
2.If you can't connect for the first time or can't connect to a public Wi-Fi:
Check whether other devices under the same wireless network are connected properly and whether connection restrictions are set on the wireless network.
3.If you cannot connect to the wireless network with the Chinese name:
Due to device compatibility issues, some wireless networks with Chinese names or special characters may not be able to connect, it is recommended to change the wireless network name to English.
Please check whether the router connection is normal (the cat cannot be connected), turn off the phone and the router and restart it before trying to connect.
5.If none of the above operations work, it is recommended to back up important data (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.
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Vivo mobile phone wifi can't be turned on how to deal with:
1. Restart your phone and try.
Turn off the phone, wait 30 seconds to turn it on, and then turn on Wi-Fi again to check whether it can be used again.
2. Upgrade the system version.
Click Settings - System Upgrade Detection will upgrade the trapped phone to the latest version to use and view.
3. Reset the network settings.
Go to Settings - System Management - Backup & Reset - Reset Network Settings - Reset Settings, and then use View.
Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.
4. Reset all settings.
Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.
5. Service center testing.
If the above methods fail to solve the problem, it is recommended to back up the mobile phone data in advance, and bring the mobile phone and purchase voucher to the vivo customer service center for testing. Enter the mobile phone vivo official website app--service--my service--service outlets can query the address of the nearest customer service center outlets and**, it is recommended to go to the field and the field, first consult the customer service center staff, to ensure that the staff in the normal working hours and then go over, so as not to run in vain, pay attention to safety and protection on the way to and fro.
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1. Check whether the switch of the wireless network card is turned on.
There may be several ways to turn on the wireless card switch on a laptop, but here are two common ones. The first is to press and hold the "FN key" and the "wireless signal key" on the notebook at the same time, and there is also a switch on the notebook with a wireless network card, which can be found around the edge of the notebook.
2. Diagnose the wireless network card.
Go to "Control Panel Network & Internet Network Connection" in the Control Panel, then right-click on "Wi-Fi Connection", select Diagnostics, and then use the WiFi Sharing Master to create a WiFi hotspot.
3.Some computers can be turned on normally when using the wireless network, but once the computer is connected to the network cable, the network card cannot be turned on. Most of these problems are caused by the energy-saving options set in the BIOS of the computer.
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It means that you are not connected to Wi-Fi correctly, and the authentication password may be incorrect.
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If it's city broadband, it's a network problem. If it is optical fiber, it may not be supported by the system. Try upgrading the system.
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There is a password log, but you disconnect and don't connect.
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Depending on the situation described, it is recommended to do the following:
1. Check whether other devices can connect to the wireless network and rule out whether it is a router problem.
2. If other machines can be connected, turn off the phone and restart, go to Settings - WLAN Settings - Re-turn on the WLAN function.
3. Go to Settings - WLAN Settings - Stop the network that Sakura needs to delete - Forget Network Delete the network, and then reconnect to WLAN.
4. Please confirm whether the DHCP function is turned off in the router, and Bi Hengcong can get the IP address correctly after turning on this function.
5. Use static IP to try, way: Settings - WLAN - Select a wireless hotspot - Show advanced options - Hit the hook - Swipe down the screen - IP Settings - Static - IP address Gateway.
6. Reboot the router or reset the router to try it.
7. Replace other wireless networks.
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Answer 1: WiFi and wireless networks are automatically turned off.
You can go to "Phone Settings - > Wireless & Network - >Wi-Fi Settings", click the "Menu" button below the phone, select "Advanced" from the pop-up menu, and then select "Never" from the drop-down menu of "Wi-Fi Hibernation Policy", so that Wi-Fi is always on and never sleeps. Choosing the right wifi hibernation strategy can help you have a better phone experience.
Answer 2: How to surf the Internet with wifi.
First of all, you need to have an available wireless network near you, then go to the "Wireless & Network" menu in your phone's settings, tick "Turn on Wi-Fi", and then go to "Wi-Fi Settings" to search for available wireless networks. Once you've found it, click Connect (some Wi-Fi networks are password-protected and require you to enter your password to connect).
Answer 3: WiFi is not connected to the wireless local area network (WLAN) one, if the network has a key, the first lead is to make sure that the key is obtained. Second, some networks have filtering mechanisms (e.g., MAC address filtering) Please make sure that the filtering mechanism does not filter out your phone.
Third, change the network standard Today's home wireless routers are generally supported and standardized. The network card of the computer is generally supported. However, many mobile phones only support one of them, please change the network standard and restart the router to try.
In addition, it is recommended not to select the blending mode.
There is also a broken wireless module of the mobile phone, which is a hardware problem and needs to be repaired.
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Hello: According to your description, it is recommended that you:
1.Turn your phone and wireless devices on and off again.
4.If possible, change to another router or try to connect wirelessly5Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing, and the specific service center address please visit:
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If your Samsung phone can't surf the Internet with data data, it is recommended to follow these steps:
1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card to open the data traffic Internet service.
2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen and turn the "Mobile Data" dot green.
3. Please try to replace it with another ** card.
4. You can also try again in a different time period or network environment.
5. Back up the mobile phone data (**book, SMS, **, etc.), restore the mobile phone to factory settings, if the fault persists, it is recommended to send the mobile phone to the nearest service center for testing and maintenance.
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