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If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:
Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.
Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.
Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.
Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.
Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.
Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.
Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.
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Hello, it is recommended to find the system manager on the desktop of the mobile phone - traffic monitoring - control application networking - data networking - all allowed operations! If it still doesn't work, it is recommended to change a SIM card and try to do it! ~
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1. Confirm whether the mobile phone has a data connection turned on;
2. Confirm whether the local network coverage is normal;
3. Try to change the SIM card of a family member or friend and place it in the mobile phone to see if it can be used;
5. Open "System Manager" Traffic Monitoring Control Application Networking Data Network Networking Check whether the application is prohibited from networking;
6. Back up important data and restore factory settings.
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Open System Manager Traffic Monitoring Control Application Networking Data Network Networking Check whether the application is prohibited from networking. Or change the SIM card operation.
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Check if the data connection is connected and how the local signal is.
1. Confirm whether the mobile phone has a data connection turned on;
2. Confirm whether the local network coverage is normal;
3. Try to change the SIM card of a family member or friend and place it in the mobile phone to see if it can be used;
5. Open "System Manager" Traffic Monitoring Control Application Networking Data Network Networking Check whether the application is prohibited from networking;
6. Back up important data and restore factory settings to have a try.
If the mobile data switch of the mobile phone can be turned on, but the mobile network cannot be used, the network signal is not good, and it is good to change places.
If the mobile data switch of the mobile phone cannot be turned on, it means that the mobile phone system is faulty, enter the mobile phone system settings, all settings, restore the factory settings, if it still does not work after restoring the factory settings, then the system components have been deleted by mistake.
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It may be that the local network is unstable! It is recommended that you can try it.
1. Confirm whether the mobile phone has a data connection turned on;
2. Confirm whether the local network coverage is normal;
3. Try to change the SIM card of a family member or friend and place it in the mobile phone to see if it can be used;
5. Open "System Manager" Traffic Monitoring Control Application Networking Data Network Networking Check whether the application is prohibited from networking;
6. Back up important data, restore factory settings, try it!
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It may be that the data connection of the mobile phone is abnormal, and the cache of the mobile network data is cleared.
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Turn it off and start it up, and then it doesn't work, and the service desk of the beating man asks him to fix it.
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1. There is no signal, 2. The mobile phone is in arrears, 3. Shut down and restart.
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If your phone is not working properly, please check the following:
1. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;
2. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;
3. After 3-5 minutes of power off, restart the phone and try again;
4. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
5. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.
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Reason 1 may be a problem with the wireless network, it is recommended that you restart the wireless network Reason 2 may be a problem with your mobile phone network, it is recommended that you reconnect to the network Reason 3 may be a problem with your mobile phone, it is recommended that you restart it to try.
How to turn on the hotspot:
The first step is to open the main page of your phone and tap Settings.
The second step is to click on the portable hotspot.
Step 3: Set the name and password of the hotspot and click Turn On.
Hello, please follow the following methods to exclude the operation; 1. Confirm whether there is a third-party software caused by **, such as: news applications, it is recommended to observe whether it is normal after uninstalling; 2. Confirm whether the mobile app has an Android MMI app, if so, it is recommended to uninstall it and observe; 3. If the above is still not solved, it is recommended to back up the important data of the mobile phone to the user center and choose to restore the factory settings;
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