My Lenovo PAD does not respond after sliding to unlock after booting?

Hello, sorry for the inconvenience.

Your situation may be caused by a malfunctioning touch screen;

a.Some areas of the touchscreen are malfunctioning:

1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.

2.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.

3.If the above operation is invalid, the failure of the touch screen itself is more likely, it is recommended that you send it to the repair site in time for processing, and you can also back up the body data and try to restore the factory settings operation before sending it for repair to see if it can be improved.

b.All areas of the touchscreen are out of order:

1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.

2.If you have used the film on your mobile phone, it is recommended that you remove the film and try it, which is not ruled out due to the quality of the film;

3.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.

4.If the above operations do not work, please back up the fuselage data and try to restore the factory settings.

5.If the problem still cannot be effectively solved, it may be caused by the failure of the underlying driver of the system or the touch screen itself.

You can visit the official website for inquiries:

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

The touch screen is out of order, flash it and try it, it's not good, the touch screen is broken, and the quality of domestic products is like this

Press the power button first, press the menu button after the screen lights up, and the general Android system can be unlocked in this way. Press and hold the power button to power off. About screen failure:

You need to have a screen correction function in the settings menu, connect the mouse to the tablet through the conversion port, unlock it according to the above method, press the menu key, click the mouse to set, and then click other settings, click the screen calibration, and OK.

Hello, most tablets are capacitive screens, which have a lot of unstable moments, so do a screen cleaning first. No, go to the after-sales place to check.

The 4-month machine should have a national warranty, and it is recommended to go to a physical store for repair and inspection.

1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;

2.It is recommended to optimize the equipment system:

a.You can use software such as Le'an Security and 360 Security Guard to adjust and improve the stability of the equipment system on a regular basis;

b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;

3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

Lenovo is the most rubbish IT industry in China, and if you have a problem, look for their customer service! If you can't do this, you'll have to throw it away!!

Hello. We apologize for the inconvenience.

1. It is recommended that you shut down and restart your device again to try to use it, if it can be turned on normally, it is recommended that you back up the data of the device and restore the factory settings.

2. If the problem persists after the above operations, it is recommended that you take the time to go to the maintenance site authorized by Lenovo for further testing and maintenance, please understand.

Lenovo Authorized Repair Site Query:

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

If the technical solution we provide is effective, please choose to adopt it as a valid answer for other users' reference, thank you.

Hello. If your device cannot enter the system with the fixed screen, we recommend that you perform a simple troubleshooting attempt by following the steps below:

1.Since the specific model of your tablet is not known here, please look for whether there is a reset hole in the body, and if so, you can click the reset button with a needle and restart the tablet. If there is no reset hole, please press and hold the power button for 10 seconds, and then press and hold for 3 seconds to power on and try to restart the device.

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Hello. Sorry for the inconvenience caused to your device.

If the touch screen of the device is floating, malfunctioning, etc., there are many possible situations involved. The main reasons are interference from the external environment (temperature, magnetic field, static electricity, etc.), usage (charging), system level (software conflicts, system file instability), hardware touch screen modules or motherboard abnormalities.

For specific situations, we recommend that you refer to this post for self-service troubleshooting, because we can't see the specific situation of your device remotely, if you can't effectively solve it by yourself, or if it involves an abnormality in the hardware touch screen module, we recommend that you take the time to go to the local Lenovo after-sales service center, so that the engineer can help you detect and solve it, and you can log in to the official website to inquire about the address.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.