Why can t my Lenovo A60 be factory reset

Hello dear users:

I'm sorry to affect your use, if you want to restore factory settings, use Fun Sync (

or Le Assistant (back up your important personal data (contacts, text messages, **, software, etc.), and then enter Settings - Privacy - Factory Reset, and the phone will automatically restart for recovery.

If you lose files from the SD card during operation, it may be that the preset data in the SD card is lost and the factory settings cannot be restored. A60 model preset resources** link.

If you still can't restore the factory settings after trying, there may be an abnormality in the system, and it is recommended that you take the time to bring your warranty card or invoice to contact the local repair site to reflash the system to help you solve the problem. Inquire about authorized maintenance sites on the official website.

Dear Lenovo mobile phone users, hello!

Under normal circumstances, after resetting the factory settings and restarting the phone, you need to restore and load the factory data for a few minutes before you can enter the system desktop, we recommend you to wait patiently.

If you can't access the system desktop, and you still need to reload the battery and restart the phone, it may be due to the abnormal system before you restore it (especially due to the rooted phone), and you need to reflash the phone to restore the use of the system. We recommend that you take the time to flash your local Lenovo after-sales service center to restore the system.

You can log in to the official website to check the address.

Dear Lenovo users, hello!

At present, Lenovo has not launched the relevant software to restore the factory settings of Lenovo mobile phones on the computer side.

If you need a factory reset, you can try the following:

The first method: first go to your phone's settings, select Privacy, then select Factory Reset, and click Reset Phone.

The second method: select Wipe Date in Recovery mode, as long as you press the home button and the AFK button at the same time at startup to enter the recovery mode.

IDEA Forum:

Think Forum:

Lenovo Community.

Hello. If you mean "factory reset on computer" is flashing, sorry, due to the risk of flashing the machine by yourself, the failure to flash the machine may affect the normal warranty of your device, so we do not recommend that you flash the machine by yourself, you can choose to go to the local after-sales site to let the engineer assist in processing.

If you refer to the factory reset, it is "Main Menu - System Settings - Backup & Reset - Factory Reset - Reset Phone - Erase All Contents; operation, which cannot be performed on the computer.

It is recommended that you back up your important data before flashing or resetting your phone to factory settings to avoid loss and inconvenience.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

You can restore the factory settings on the phone, if you want to restore it on the computer, you can only flash the official firmware.