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Hello, according to the problem you described, it is recommended that you send your mobile phone to the service station for testing, the service station engineer will solve the problem for you according to the test results, you can query the Lenovo mobile phone service outlets through the following link.
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We apologize for the inconvenience.
Your situation may be caused by system abnormality or interference of the capacitive screen, for the situation that cannot be used normally in the wireless environment, it is not excluded that it is due to the failure of the wireless module or the compatibility problem between the wireless module and the screen, which may also be caused by the mismatch of the screen.
Here we recommend that you first try a factory reset, which you can find in System Settings - Privacy. Since the factory reset will erase the original data information, it is recommended that you make a backup first, you can back up the data on the computer through the Le Assistant, you can visit the official Le Assistant**.
If the problem persists after recovery, it is recommended that you contact a Lenovo authorized repair site and have it inspected and maintained by an engineer, which you can visit.
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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It may be a problem with the amount of the machine itself.,You go to the after-sales inspection to check it.。
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In the power-on state, buckle the battery and quickly put it on, which means that the phone will automatically restart. OK.
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Take a look at your phone's settings, you need to select your phone connection.
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We apologize for the inconvenience.
For the SD card Chinese on the mobile phone can not be deleted and installed, this may be due to the SD card is not compatible, if it is convenient, it is recommended that you use another SD card to try. To format an SD card with a card reader, you need to format it in ExFAT format.
In addition, the SD card placed in the phone will generate a partial system folder after the Android system loads.
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Dear Lenovo mobile phone users, hello!
1. Please use the original charger and data cable for charging, if it is the original accessories for charging, you can replace other data cables if possible, in order to rule out the abnormal accessories;
2. It is recommended that you try to change the charging environment, and it is best to use the power supply for charging to avoid unstable voltage and current;
3. If you are powering on the phone for charging, please close the background program or restart the device for comparison, it is not excluded that the background program will consume more power;
4. It is recommended that you compare the charging in the standby state or the shutdown state to avoid charging the model while operating, which will generate the corresponding power consumption during operation, so as to prolong the charging time;
5. It is recommended that you back up the fuselage data and try to restore factory settings to rule out the impact of system abnormalities.
If it cannot be improved after resuming operations, it is recommended that you go to the local site for specific testing and treatment in time.
Lenovo Authorized Repair Site Query:
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When the phone is charging, the screen shows how much power has been charged. The first charge of a new mobile phone is generally a little longer, and it is not fully charged for ten hours, is it that the charger is not in good contact?
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I just wanted to ask. Recently, I wanted to buy this machine, but I don't know how. Are pixels, resolution, and internet speed all OK? Do you charge traffic?
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Lenovo official service support**.
Lenovo asked:
Dear Lenovo users, the phone is not able to do anything when it is turned off, you only need to open the settings of the phone to restore the factory, there are corresponding options in the settings, before restoring, please back up the data in the phone.
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Hello. We apologize for the inconvenience.
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