I can t receive the SMS verification code from Bank of China

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

There are many reasons why your phone cannot receive SMS or verification codes:

1. You can check whether the mailbox is full, if so, please delete part of the information;

2. If you still can't receive it after deleting, you can change the phone or change the card to test whether it is a hardware factor;

3. After ruling out the above reasons, you can try to test whether it can be received at other locations to see if it is the cause of weak local signal.

Mobile phones can't receive SMS or some specific number SMS, it is recommended that you:

1.If it is an official text message from a carrier, bank, **, etc., please try to get it to be re-sent, check the status of your SIM card, and restart your phone to receive it again later.

2.If the verification code is used, it is recommended to try to send and receive it again in another location to rule out whether it is caused by network reasons.

3.Replace it with another time slot and receive it again.

4.Verify whether the SMS blacklist function is set in the phone: Info - More - Settings - Block Messages - Blacklist Whitelist Block Phrases Blocked Messages - View (different models of mobile phones may operate slightly differently).

6.Try to change another SIM card.

7.If it doesn't work, please back up your phone's data (**book, SMS messages, multi**data, etc.) and restore your phone's factory settings.

8.Check whether the SMS center number is correct.

If the mobile phone cannot receive the SMS verification code, it may be caused by the following reasons:

1.The number of acquisitions is exceeded.

Solution: You can only get the verification code three times a day, if you have exceeded the number of times today, please try again tomorrow.

2.Mobile security software blocking (for smartphone users with security software installed).

Solution: Open your phone's security software, temporarily disable the blocking feature, and then try to get the verification code again.

3.The SMS gateway is congested or abnormal.

Solution: If the SMS gateway is congested or abnormal, the sent SMS message will be delayed or lost.

4.Mobile phone used abroad or using a foreign mobile phone.

Solution: Due to the impact of the mobile phone service operator, the mobile phone cannot receive the verification code when used or used abroad, so it is recommended to change the mobile phone.

5.The people around you can use it normally, but you can't receive it yourself.

Solution: It may be the reason of the phone itself, it is recommended to change the phone card to someone else's mobile phone to try again.

Generally, the verification code of the system is sent by a special SMS platform, and the number segment is generally 106, if there is a situation that cannot be received, it may be intercepted by the operator or the system is delayed.

First of all, see if you have blocked the bank's customer service 95566, and if not, you have to go to the counter to check if the reserved number is correct.

In this case, either you have not reserved this mobile phone number, or you have not reserved a mobile phone number at all.

Check to see if the mobile phone number reserved is correct.

Whether the phone is down.

There are two scenarios, one is that someone mistakenly entered your mobile phone number, so the verification code was also sent to your mobile phone. In addition, when this mobile phone number is someone else before you use it, he may bind this mobile phone number to a Chinese bank account and receive a verification code. There is also a possibility that your BOC mobile banking has not been upgraded to the latest version, and in the past, when you used BOC mobile banking to transfer money between banks, a dialog box will pop up every time you transfer money:

Sorry, you didn't succeed and you'll receive a verification code for each transfer.

Extended Materials. Bank of China (English name: Bank of China) is a large state-owned bank managed by the first state, and a state-level vice-ministerial unit. It was established on February 5, 1912 with the approval of Dr. Sun Yat-sen.

Bank of China's business scope covers commercial banking, investment, aircraft leasing, etc., and has been listed on the Hong Kong Stock Exchange and the Shanghai Stock Exchange. On August 31, 2021, Bank of China disclosed its results for the first half of 2021: in the first half of 2021, Bank of China achieved operating income of 100 million yuan, a year-on-year increase; The net profit was 100 million yuan, a year-on-year increase.

Bank of China is mainly engaged in commercial banking business, including corporate finance business, personal finance business and financial market business. Corporate Finance Banking is the main profit in China**. Based on the bank's core credit products, it provides customers with personalized and innovative financial services.

In 2007, corporate finance continued to focus on improving the customer service system, promoting the overall business linkage, strengthening product innovation and implementing management transformation, and established the corporate finance sector to strengthen line management. Bank of China implements the development strategy of focusing on large-scale and high-quality corporate customers, pays attention to long-term cooperative relations with large-scale high-quality customers, clarifies that SME business is an important part of the company's financial business, and is committed to becoming an efficient, professional and comprehensive SME partner. Personal Finance Bank of China mainly provides savings deposits, consumer credit and bank cards for the financial needs of individual customers.

It may also be that someone with a similar number to you entered the mobile phone number by mistake, and it was yours, so the verification code was also sent to your mobile phone. This is the case.

In addition, there is another situation that before you use it, when the owner of this number is another person, he may have used this number to bind the account of Bank of China, and he will also receive a verification code.

If you can't receive the mobile banking SMS verification code, this may be related to your mobile phone signal, you can turn off and restart it, so it should be solved.

Summary. Hello <>

There may be three situations when the mobile phone cannot receive the verification code: In the first case, the SMS blocking function is enabled in the mobile phone, resulting in the information of the verification code bound to the bank card being intercepted, and the user cannot receive the information. Workaround:

To disable the SMS blocking function, click Send Again and receive the verification code. In the second case, there is a delay in the network, resulting in the verification code not being sent successfully. Workaround:

Restart your phone and send the verification code again. In the third case, when binding a bank card, the prompt "The reserved mobile phone number does not match". Workaround:

Proofread whether the mobile phone number is entered incorrectly, and try to re-enter it;

Why can't I receive the verification code SMS from the bank on my mobile phone?

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Hello <>

There may be three situations when the mobile phone cannot receive the verification code: In the first case, the SMS blocking function is enabled in the mobile phone, resulting in the information of the verification code bound to the bank card being intercepted, and the user cannot receive the information. Workaround:

To disable the SMS blocking function, click Send Again and receive the verification code. In the second case, there is a delay in the network, resulting in the verification code not being sent successfully. Workaround:

Restart your phone and send the verification code again. In the third case, when binding a bank card, the prompt "The reserved mobile phone number does not match". Workaround:

Proofread whether the mobile phone number is entered incorrectly, and try to re-enter it;

Reasons why I can't receive SMS from BOC:

1. Customer's reasons: mobile phone shutdown, full memory storage, mobile phone is not in the service area, arrears shutdown, etc., because the SMS is valid for 24 hours, it will not be sent after the timeout.

2. Carrier's reasons: In addition to customer reasons, the operator's SMS arrival rate is about 99% or more, which may usually be caused by network failure and other factors; After you send an uplink SMS message of "00000", the carrier's system (provided for China Mobile, valid only for China Mobile mobile phone numbers) can put 95566 into the customer blacklist.

If this happens, you can send "11111" to 95566 to enable the SMS notification function again. (0000 is sent uplink to query the current business).

3. Bank reasons: In addition to system failures, the transaction code is not maintained or the customer signs an abnormal contract (such as marking failure or arrears, etc.) will lead to the inability to receive SMS.

4. Other external factors:

1) Mobile phone firewall applications: You may put 95566 into the "mobile phone blacklist" due to misoperation, resulting in the failure to receive SMS, but usually such SMS will be found in the trash bin of the mobile phone.

2) Caused by Trojan horses or other virus software: The principle is similar to firewall software, that is, the virus specifically intercepts 95566 text messages, blocks or fabricates them, so that you cannot see the correct text messages.

If you can't receive the text message, you can use your debit card.

Valid ID documents can be sent to any BOC network outlet to inquire about the signing status of SMS and troubleshoot related problems.

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

1) Bank of China's real-time SMS can usually ensure that it arrives on time, but due to the concentration of instantaneous sending in the sending queue, the reception delay is caused; 2) Batch SMS sending is centralized, resulting in delay; 3) In order to avoid disturbing customers' night rest, batch deduction SMS will be sent on the next day.

Extended Materials. 1. What is the login password of Bank of China Mobile Banking?

If you open BOC Mobile Banking at the counter, the initial PIN is the 6-digit PIN that the teller prompts you to enter. However, when you log in for the first time, the system will prompt you to reset the password in order to improve the security factor, the new password is 8 20 digits in length, case-sensitive, at least one letter or one number needs to be included, and it supports visible characters on the keyboard (excluding spaces, excluding Chinese characters), and it is not required that numbers and letters must be mixed, and simple password rules are followed.

2. How to unbind Bank of China Mobile Banking?

1. If you change your phone, please unbind it from the original device first, and then rebind it.

2. If your phone is upgraded to iOS7, due to the change of terminal information, you must also unbind it and then unbind it again.

3. The unbinding function of WAP mobile banking has been disabled.

4. If you can't find the original bound device, or you have just upgraded to iOS7, you can unbind it through the unbinding function of the mobile banking client of personal internet banking. Personal online banking needs to be a senior customer (online banking shield holding customer), because the online banking shield password needs to be verified when unbinding.

5. Customers who cannot find the original bound device, or who have just upgraded to iOS7, can go to the branch to handle it in addition to unbinding it on personal online banking. The branch cancels the mobile banking for the customer and then re-signs.

6. If the ID number used by the customer to sign a contract for mobile banking and online banking is inconsistent (for example, if you sign a contract for mobile banking with an 18-digit ID number or a 15-digit ID number for online banking), the customer cannot unbind it through personal online banking, please use the WAP version of mobile banking or the client to cancel the mobile banking, and then sign a new contract at the outlet.

3. How to delete mobile banking transfer records?

The mobile banking transfer record can be deleted, and the steps are as follows (taking China Construction Bank as an example): 01. Open the banking app on your mobile phone, enter the ID number and login password, and click to log in.

2. After entering, click "Transfer" on the homepage.

3. Enter the "Transfer" page and click "Beneficiary List" on the right.

4. The "Payee List" will display the contacts who have recently made the transfer, click on the contact you want to delete, and then swipe to the left side gently, and the buttons of "Modify" and "Delete" will appear.

5. Click "Delete", and then click "OK" in the pop-up window that appears, and the contact person can be removed from the list of commonly used payees.

The transfer record of mobile banking is a kind of voucher, which is convenient for users to make inquiries, as well as reconciliation, and can protect the interests of users to a certain extent.