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If the phone opens the software and there is a flashback, forced shutdown, etc., it is recommended:
1.It may be that the software has a lot of caches and cannot run normally, it is recommended to clear the software cache try: Settings - Find "Application Manager" - (All) - Find the software - (Storage) - Clear data (Note: All data of the application will be permanently deleted).
2.If the software can be uninstalled, it is recommended to uninstall the software and reinstall it or replace it with another software version.
3.If it doesn't work, please update the phone system version: Settings - About Phone (About Device) - Manual Update Automatic Update (Software Update System Update - Update). Note: Please back up the data in your device before upgrading.
4.If it is the latest version, please back up the data in your device and try to restore the factory settings.
If the problem persists after the above operations, please bring the purchase invoice, warranty card and device to the Samsung service center for inspection.
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2.In standby mode, select the [Recent Apps] button - select the button in the lower left corner of the pop-up interface - if there are active apps, select the right side to end all.
3.If the phone has an external SD card, test it after taking it out.
4.Back up your phone's data (**book, short message, multi** files, etc.), restore factory settings, if the problem still exists, it is recommended to bring the purchase invoice and repair card, and send the phone to the nearest Samsung service center for testing and repair.
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If the mobile phone software crashes, it is recommended to:
1. Settings--Application--All--Find the name of the software that clicks and crashes--Clear the data and then use it;
2. If the loss belt is invalid, please back up the important data in the mobile phone, and then restore the mobile phone to factory settings;
3. If the latest version can be detected on the phone, it is recommended to update the firmware version of the phone, and the operation is as follows: Settings - About the phone - System Update - Update (please back up the data in the phone before upgrading).
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Causes of flashbacks and how to deal with them.
1. Too much cache garbage.
Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.
Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )
2. There are too many running programs.
If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software.
Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.
Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )
4. Application version issues.
If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.
For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems.
Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets.
Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible.
Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible.
Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
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This is the Xiaomi enterprise platform, because the keyword may be missing, your question is pushed over.
Yours is a problem with the software settings, and the phone is not turned off, it is recommended that you look at the software settings yourself.
For the problem of third-party application software, there is no local method to provide you with professional answers, it is recommended that you contact the software developer or in the forum.
Post and exchange experiences with rice noodles.
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Maybe the program is not compatible, you can try a different version. In addition, it is recommended to refer to the following program requirements for configuration.
Or right-click on the program you want to run and select Compatibility to try it in compatibility mode.
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It is very common for flashbacks to occur after system upgrades,Because the software is incompatible with the system,I upgraded it before,It's the same after I upgraded,Later, it was in the synchronous push**,There was no flashback,Synchronous push is the current mainstream third-party app store,The above are genuine authorized software,Compatibility is relatively high,No flashback。
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Some apps may even crash when they launch because they can't get data from the Internet, such as the Xbox app. At this time, you only need to turn off the ** tool to eliminate the above symptoms, in addition, you can also try the following methods with the ** tool turned on:
Open Settings > Network & Internet > and turn off the "Use Server" option, at which point the Modern app will be back on the Internet.
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