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The return process is as follows:
1. If the order status is displayed as "Delivered" or "Signed", you can apply for a return by yourself.
If you do not make an after-sales application within a few days, the order will automatically become completed. At this time, you will enter the order history and cannot perform any operation on the order, but you can still view the order details.
3. In order to save your return shipping and guarantee the refund timeliness, an order can only be returned once, if you handle the return of multiple orders, please send it back in separate packages.
The specific operation process is as follows:
Step 1: Enter the "My Order" - "Apply for Return" page, find the order that needs to be returned and click the "Apply for After-sales" button;
Step 2: Read the return policy, select the reason for the return according to your actual situation, and click "Submit After-sales Application";
Step 3: After the after-sales application is successfully submitted, the system will automatically prompt the return and refund information, if you need to modify, you can click "Cancel Return";
<> handle the return (at this time, Vipshop will also send you SMS and site messages).
Guangzhou warehouse: Dawang High-tech Zone, Zhaoqing City, Guangdong Province.
Shanghai warehouse: GLP Logistics Park, No. 1, Shuangma Road, Dianshanhu Town, Kunshan City, Jiangsu Province.
Chengdu Cang: Jianyang City, Sichuan Province.
Beijing warehouse: Wuqing District, Tianjin.
Wuhan warehouse: Gedian Economic Development Zone, Ezhou City, Hubei Province.
Northeast warehouse: Shenyang City, Liaoning Province.
Fang Village, Liwan District.
Building 21, Xinyi Hall, No. 1 Straight Street, Houshi - Hou District Consignee: Li Jieying (A/D) Zip code: 510360
Note: The office hours of the maintenance department are Monday to Friday (no one signs on Saturdays and Sundays).
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1. First, log in to Vipshop with the username you set.
2. There is a "self-service return" management under the order management menu.
3. Click on Self-Service Returns and select the item you want to return. Returns can be made to order or on a per-item basis.
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1. Open Vipshop.
For the order you want to return, click "Request Return".
2. In the "Apply for Return" interface, check the returned goods, and select the number of returns and the reason for the return. Clan.
3. After confirming the return situation, it will jump back to the return application interface, and click "Vipshop Pick-up".
4. Enter the "Confirm Door-to-door Pickup" interface, confirm the pickup address, contact name, and contact** are consistent with the receiving information by default, and select the appropriate pickup time.
5. After checking that the pickup information is correct, click "Confirm" to complete the return application.
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After the return application is approved, you can check the delivery address of the product in the "Return and Exchange After-sales - Return Details". At the same time, Vipshop will also send the return address to your mobile phone by SMS notification.
Specific operation process:
1.Enter the "My Order" - "Self-service Return" page, find the order that needs to be returned, and click the "Return" button;
2.Read the return policy, select the reason for the return according to your actual situation, and click "Submit a return application";
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3.After the return application is successfully submitted, the system will automatically prompt the return and refund information, if you need to repair the change, you can click "Cancel Return";
4.After the self-service return application is successful, the relevant professionals will review and approve it within one hour, and the status of the product can be "returned reviewed" to be returned to Vipshop for return (at this time, Vipshop will also send SMS and station messages to members);
5.After the return application is approved, you can check the delivery address of the product in the "Return and Exchange After-sales - Return Details".
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In Vipshop. Return check the return address of Mengmu, then you can apply for the service after the sale of socks Hengsen, and there will be a return address if the application for return is successful.
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