The computer shows that the sound is on, but there is no sound, what is going on?

See if your headphone remote sound is on.

Hello dear, step 1: Check whether the small speaker in the lower right corner is still there, whether the volume is turned off to the minimum or is selected to mute (mute is a red circle with a slash); Step 2: If the small speaker shows a red cross, it means that the externally connected speaker or audio device is not plugged in tightly or plugged into the wrong jack, or the connection cable of the speaker and headphones is broken; Step 3:

If you notice that the speaker is gone, click [Start] in the lower left corner - [Control Panel] - [Sound and Sound Elimination Circular Frequency Device] - put the [Volume Icon into the Taskbar] and click the check; If it still doesn't show, there is a problem with the sound card driver, open the 360 Guard--[System First Aid Kit], which can generally be automatically repaired (or can also be checked and repaired with the driver management tool in Master Lu). Step 4: If the sound card driver is normal but there is still no sound, it may be that the service of the audio device has been deactivated, click [Start] - [Control Panel] - [Management Tools] - [Services] - [Windows Audio] - Set [Startup Type] to [Auto] and then start it.

Step 5: If the above methods are checked and all are normal, but there is still no sound, right-click on the [computer icon] - [Properties] - [Device Manager] to find [Sound, ** and Game Controller], check whether there is a yellow question mark in front of the sound card device name, if there is a yellow question mark in front of the sound card device name, if there is a fault in the driver of the sound card, you can run [Drive Life] to reinstall the sound driver, [Drive Life] will automatically identify your sound card model and select the matching sound card driver, and follow the prompts to install it step by step. <>

The steps are as follows:

1. First of all, go and see if you have accidentally set the mute;

2. There is a problem with the audio cable;

3. See if you accidentally uninstalled the sound card driver, and if so, reinstall it; Open [Device Manager] - [Sound Card Name] - [Select Update Driver] - [Browse Computer for Drivers] - [Select from the List of Device Drivers on Computer] to open;

4. Check to see if the service of the audio device is disabled, if so, just start it; Also on the control panel, find [Performance and Maintenance] - [Management Tools] - [Services] - [Windows Audio] - set the startup type to [Auto] and then start it, it should be fine;

If your computer doesn't have sound, here are a simple steps to try turning on your computer's sound:

First, make sure that your computer's volume is set correctly. In Windows system, you can click the volume icon on the taskbar and adjust the volume slider to increase the volume. Make sure the volume is not set to silent or very low.

If you're using external speakers or headphones, make sure they're properly connected to your computer. Check that the plug is plugged into the correct audio jack and make sure the connection is secure.

If your computer is connected to external speakers or headphones, check that the audio reference cable is intact and properly connected to the speakers or headphones and to your computer.

If you've tried the above steps and the problem persists, you can consider consulting a technical support person or a professional computer repairer.