How do IT people manage knowledge, and what is IT management?

IT management is the process of orderly and purposeful use of IT technology and coordination of resources to achieve enterprise goals in enterprise management, with the aim of forming a perfect IT management system at a lower cost and providing excellent IT services for business departments, so as to improve enterprise production efficiency and avoid daily operation risks. In addition to the IT management system, the IT department also mainly includes enterprise IT management decision-makers and IT managers.

According to the characteristics of the operation stage of the IT management system, IT management can be divided into three parts: operation and maintenance, service support, and optimization and change. Operation and maintenance is the daily operation and management within the IT department; Service support is when IT managers provide services and support to other people; Optimization Change is mainly the management of IT management system optimization, software upgrades, device configuration and management policy changes.

Enterprise IT management decision-makers are mainly responsible for IT strategic planning, and need to choose the appropriate IT deployment plan for the enterprise, such as how to choose equipment that meets the needs of employees, how to manage equipment, when to upgrade the IT management system, how to reasonably arrange IT management positions, etc., all of which require decision-makers to make perfect plans in advance, so as to provide IT services that are more in line with business needs and help enterprises develop smoothly. Intel vPro is a commercial PC platform built for enterprises, aiming to provide new PC technology with high performance, high security, high manageability and high stability to meet the needs of IT management systems, IT managers and employees.

IT management is a complex task that requires services and support for internal and external personnel, including maintaining related equipment, storing and managing enterprise data, and a series of other tasks. Especially in the post-epidemic era, working from home has become a major trend, which has increased the work pressure of IT managers. In this regard, Intel vPro's AMT enables IT management systems to manage a larger fleet of PC devices across spatial distances.

The built-in hardware shield provides better defense for every PC in the IT management system. Devices equipped with a new generation of VPro processors also have stronger performance and more stable hardware guarantees.

What is IT Management? In the era of digital transformation, it is an increasingly important role in enterprises, requiring decision-makers to choose the right commercial PC platform and form a reliable IT management system. A sound IT management system can not only simplify the process and reduce the pressure on IT managers, but also play a significant role in the sustainable development of the enterprise in the future.

IT management is to guide and assist IT managers to effectively monitor and manage various IT resources through the standardization of operation and maintenance management system and the support of IT management system tools in the information operation stage, so as to ensure the stable, reliable and sustainable operation of the entire IT system, provide high-quality IT services for business departments, and pursue higher satisfaction of business departments with lower IT operating costs.

IT management focuses on alignment between business policies and the services provided by the IT department. IT management establishes the necessary management mechanisms to ensure the delivery of IT services, thereby ensuring the connection between business processes and IT processes. IT management has traditionally been the exclusive domain of CIOs, CEOs, and some IT and line of business (LOB) executives.

A good IT person should have the following capabilities:

1. Ability to prepare.

As the saying goes, "the plan of the year lies in the spring, and the plan of the day lies in the morning", and the work efficiency of the whole day mainly depends on the working state in the morning. Then a good engineer comes to the company every morning and will definitely prepare in advance.

2. The ability to do things right.

When we say that the goal of a product manager is to "do the right thing", then the goal of an engineer is to "do it right". For engineers, the following are very important:

1.When receiving a request from a product manager, communicate closely to ensure that nothing is missed;

2.Think carefully and take the initiative to put forward your own views on the product as well as suggestions or opinions;

3.After fully understanding the requirements, design the solution immediately, and take the initiative to discuss the feasibility of the solution with the technical director;

4.Before typing the code, you must first define the interface and documentation, and find the interface caller to confirm whether the interface is reasonable.

5.Each interface has a corresponding unit test to ensure that after the interface is changed, the unit test can be executed immediately to determine whether the interface is stable.

6.Include critical comments so that others can quickly understand the logic through the comments;

7.Before delivery, we do repeated tests to ensure the stability of the integrated function;

8.After the product is released, a changelog is recorded.

3. Ability to work collaboratively with teammates.

In the work of software development, it is very able to reflect the spirit of teamwork, if you want to become a good engineer, you must learn, to know how to work with partners, when an engineer lacks team awareness, skills, then the consequences are not only not conducive to the development of the team, but also will become more and more isolated.

Fourth, the ability to get along with colleagues cheerfully.

In the eyes of many colleagues, engineers are very taciturn, eccentric, and offending people when they speak, but having the ability to get along with colleagues can effectively improve their productivity in all aspects.

5. Ability to communicate harmoniously with leaders.

1.Be able to accurately lead the true intentions and learn to think from the standpoint of the leader;

2.Report to the leader in a timely manner, and know the priority of the report;

3.Can assist the leader to manage the team, and treat the team's affairs as if they were their own business;

6. The ability to learn new skills.

In today's society, the Internet is a fast-growing industry, and as engineers, we must continue to learn new skills in order to better keep pace with the times. And at the same time, exercise the ability of product thinking, as an excellent engineer, not only have the pursuit of technology, but also have an understanding of the product. An engineer who doesn't understand a product is not a good engineer.

Finally, the ability to summarize the work. No matter what you do, you must start and finish well, not to mention an indifferent engineer, as an excellent engineer will never hastily end your daily work, there will be such a process: summary - reflection - become excellent.

Hello. My position is similar to what you said.

There are many aspects of IT management, depending on which aspect you are talking about.

1.If it is pure talent management, then it is not much different from people management in other industries.

2.If it is for the management of IT talents, it is necessary to take into account the needs of the company's unprepared operation, plan the number of employees in the next six months in advance, and increase and reduce the number of team members in a timely manner. And according to the development trend of the future project, do a good job in talent reserve and work early.

3.In the case of personnel management within an IT project, it is necessary to have relevant technical knowledge, specify the corresponding work intensity and schedule according to the ability of each person, and so on.

Let's take a look at more management books, many hidden problems are analyzed on a case-by-case basis.