How to integrate knowledge management into OA?

Knowledge is divided into: explicit knowledge and tacit knowledge.

Explicit knowledge: can be described. In OA, it can be reflected in document management, help management and other similar functions.

Tacit knowledge: It is not so easy to summarize, and it seems to be a bit of a "can only understand, difficult to say" flavor. This can be done simply through "forums" or something like that.

OA itself has the management concept of collaborative office.

One of the most important technologies in a knowledge management system is the ability to integrate engines.

Through the back-end integration engine, it can be integrated with OA and other business systems, and users can quickly configure or develop according to their needs, and realize integration through mature integration interfaces. The key information of each business system can be pushed to the unified entrance through strict authority control, so as to realize the integration of the information platform and provide comprehensive data support for business development and leadership decision-making.

Caizhilian is a product platform focusing on digital knowledge management system under Panwein, which provides comprehensive knowledge management applications for organizations based on platformization, digitalization, integration and intelligence. It covers the whole process of knowledge management, including automatic collection of different knowledge, version management of knowledge, knowledge permission management, knowledge portal, knowledge map, knowledge search, knowledge recommendation, training examination, and knowledge operation analysis. At the same time, it can also be connected with third-party systems to achieve unified collection of knowledge and provide exclusive solutions for different industries.

OA office automation system can provide enterprises with a collaborative and integrated office environment, so that all office personnel can work together in a unified and personalized information portal, get rid of time and geographical restrictions, and achieve collaborative work and knowledge management.

Now there are many development platforms that can build OA systems and other business systems, including the knowledge management that the landlord said, and the new knowledge management system can be developed independently, or it can be said to be placed on the OA system together. Many development platforms can quickly develop intelligent development platforms that can quickly develop systems without understanding development languages, and are configuration-oriented platforms. The development cost is low, the speed is fast, and the developed product performance is stable.

It can lower the technical threshold of software development and significantly improve development efficiency. It is an advanced rapid development tool. Consisting of an easy-to-use visual designer and on-premise servers, it helps developers and business people quickly build mobile-ready, enterprise-grade web applications that can be changed as needed.

Now there are manufacturers like Tianling and Tianzong on the market, there are free and paid, the community version of Tianling is free, you can try it, and there are also charged, ranging from tens of thousands to hundreds of thousands, depending on your own business needs to choose.

The management method is the OA system, which is configured by the OA system administrator to configure administrative privileges for each employee with different roles.

In detail, a good OA office system function module is mainly composed of the following parts:

1. Personal office function module.

Personal office mainly plays the role of auxiliary work in the OA system.

The main functions that can realize the personal office functions of the OA system are: application process, approval process, view message notification, add schedule management, writing, view address book function, modify personal settings and other functions.

2. Public information management function module.

The OA system has multiple modules for management, each module is managed by a different department system, which can realize attendance information statistics, detailed process records for the use of public assets, and detailed and clear records for the statistics and archiving of enterprise contracts. It can simplify office processes and save paper.

3. OA system workflow.

OA system workflow, simply put, is to realize the OA system process in which a group of people completes all the work carried out by a certain business in multiple steps and transfers (interacts) the work. Almost all business processes are workflows, especially the processing of official document approval and circulation. OA system process, that is, each work in the form of a process, initiated by the initiator (such as the draughtsman) of the process, after the newspaper department and other departments of the processing (such as signing, countersigning), and finally reach the end of the process (such as issuing documents, archiving and storage).

The specific process and system functions include: document management, document circulation, and document receipt management.

To sum up, an OA system can meet the needs of enterprises for daily office, mainly to achieve paperless office, with main functions: process approval, attendance, notice announcement, voting management, administrative management, personnel management, asset management, project management, customer management, etc. is a good OA system, which effectively integrates the internal and external branches (subsidiaries) and various departments and institutions and other organizations and groups together, and jointly provides the functional support of the vast number of Zaoqiao for the realization of automated office and collaborative and convenient office of the enterprise.

It is achievable, and the OA office system can be integrated with the knowledge management system to better help enterprises manage knowledge. OA system life cycle knowledge management solution: knowledge precipitation:

Clarify who produces information, how to produce, who accumulates information, how to accumulate, and realize information collection and knowledge combing: clarify who will summarize, how to summarize, and how to update, form knowledge classification knowledge assets: determine knowledge managers, and build knowledge base knowledge applications

Clarify who needs knowledge and which link needs knowledge, and find knowledge innovation at the demand point: form a knowledge base through information collection, combing, and evaluation, and realize knowledge innovation on the basis of knowledge management; Form a knowledge sharing atmosphere from passive collection to active sharing, and retain corporate knowledge. OA knowledge management system is based on technological innovation and imitation of innovation, and builds a full life cycle knowledge management system for a large number of enterprise customers.

Provide customers with the best user experience through the knowledge automatic sorting and accumulation system, intelligent speech and semantic recognition system, and business management service scenario integration system. In China, Lanling Software is the first company to propose the knowledge management application OA system, and has the knowledge management training qualification certified by the Ministry of Industry and Information Technology.

The collaborative OA system uses the five major knowledge management tools of Panwein to create a fast user experience for enterprises.

1. Knowledge map: form a knowledge index and locate quickly

The knowledge map tool is an intelligent index of enterprise knowledge, which helps relevant personnel quickly locate knowledge points on the basis of classification and aggregation.

Load the OA system application into the mobile device, and with the help of Xiaoe, directly use voice commands instead of manual input to complete knowledge retrieval.

4. Knowledge tree: build an enterprise knowledge catalog, and read the cluster quickly

With the help of the OA knowledge tree tool, enterprise knowledge can be quickly refined according to classification. For example, according to the department, according to the position, according to the product to refine the knowledge, the formation of a subdivision of the difficult directory, to help employees overlook a department, professional field of knowledge.

5. Collaboration area: the company's own internal forum, fast communication

The OA system forms a discussion group through topics to form a platform channel for experience sharing and technical exchange, so that employees can ask questions and ask for help from professionals at any time, helping enterprises to create a learning and communication platform.

In addition, under the guidance of a variety of management tools, the company creates internal knowledge "Google", which is stored well and used quickly, realizes the knowledge management concept of knowledge from work and is used for work, so as to help employees obtain knowledge in an all-round way and improve the efficiency of knowledge use.

Knowledge Map).

First of all, OA is the first step of informatization for all employees in the organization, and each organization will choose collaborative OA as a unified working platform, and the scope of users covers all people in the organization, which lays the foundation for maximizing the scope of knowledge collection and sharing, and due to the high cost performance of collaborative OA, the knowledge management cost of the organization is minimized.

Secondly, OA generally has document management and query functions, and with the control of access rights, it can realize the classification of knowledge, the definition of search keywords, and the allocation of learning, access and retrieval permissions for different roles, so as to build a safe and rigorous knowledge diffusion system.

Third, the workflow technology in collaborative OA carries the important approval processes of the organization, and the information in the processes and nodes of these processes is the history of the organization and is an indispensable and important part of knowledge. Therefore, building an organization's knowledge management system with collaborative OA is undoubtedly a very valuable value-added application.

At present, well-known OA manufacturers in China include Panwei, Zhiyuan, Jinhe, Weifeng OA, etc. Fanwei, Zhiyuan and Jinhe are all large-scale OA, suitable for large enterprises, Weifeng OA is for small and medium-sized enterprises, is a mid-end product.

OA selection depends on the needs of the enterprise. The best that best meets your needs and is the best for you.

There are three points that should be paid attention to when selecting OA:

1. Look at your own needs, see which company can better or best meet your needs, only can meet your needs well;

2. Look at how many cases you have done in this company, generally speaking, the experience is more abundant, and the software should be better, and you can also consult or examine the customers of those cases of the manufacturer to see how customers feel and effect after using them;

3. Look at the scalability and easy maintenance of the software, because your company is moving forward, and when there are new needs, it is easier to expand, and easy maintenance is also very important, because in general, small and medium-sized enterprises do not have professional maintenance personnel, so choose an easy maintenance.

If you are a large enterprise, it is recommended to use large OA such as Jinhe OA, and if you are a small and medium-sized enterprise, it is recommended to use small and medium-sized OA such as Weifeng OA.

OA selection must start from the enterprise itself, consider its own needs, and prevent large and empty.

Some of the success stories:

Maple Leaf Hotel |China Eastern Airlines |Joint** |Westward**.

Shenzhen South China City |Zhanchenda Chemical |Zhuhai Jiabaohua.

Times Business |Tianfang Real Estate |Shidu Industry |Rongchao Property.

Peking University Shenzhen Hospital |Shenzhen Divine Vision Inspection |Kaihong Investment Advisory.

Rongtong **Management |Coves |Soochow** |Dacheng**.

Oya Offices |Hualin** |Jiahe Environmental Engineering .........

If your business wants to improve work efficiency or reduce office success, and enhance the competitiveness of your business, please come to Weifeng OA

Personally, I think that collaboration is for upstream and downstream enterprises to jointly control the same project, to achieve effective collaborative management of the same project between the two parties, and to classify the documents, exchange contents, process opinions and work results between the parties in detail and intelligently, and store them in the respective computers of the two parties, effectively reducing cooperation disputes. For specific operations and more detailed information, you can search for Aidiyin intelligent office platform software on the Internet, which is a permanent free intelligent office software created by a professional enterprise office environment.

To do a good job in knowledge management is nothing more than to realize the management of knowledge information, such as query, modification, sharing, etc. For the company, OA should be convenient to manage the company's technical documents and so on. Our company is the document management function of the network flying pigeon. to manage the company's information.

In the information age, knowledge has become the most important asset**, and the most important task of organizations and individuals is to manage knowledge. Knowledge management will enable organizations and individuals to be more competitive and make better decisions. So, how to use OA to do a good job in knowledge management, as follows:

1. OA helps enterprises to quickly accumulate knowledge.

The OA system can help enterprises quickly build a knowledge base, so that all employees can continuously and efficiently accumulate knowledge into the enterprise knowledge base anytime and anywhere. The OA system also supports the automatic archiving of the corresponding documents to the enterprise knowledge base after the flow of the process of sending and receiving documents, contract approval process, project acceptance process and other processes, so that the accumulation of enterprise knowledge can be carried out unconsciously in daily work.

2. OA can make full use of knowledge in processes and meetings.

The OA system provides relevant knowledge documents associated with process forms, so that process initiators have more information for reference, and at the same time provide process approvers with more decision support. In conference management, the OA system provides a comprehensive and systematic document association solution, so that participants can understand all meeting materials in advance before the meeting, check the meeting minutes as soon as the meeting is over, and upload relevant meeting documents later.

3. OA helps each employee to collect knowledge.

The OA system provides convenient and fast document collection function, and any document can be collected to a personal document at any time. At the same time, you can also create temporary document favorites in personal documents and place various temporary documents.

The functions of the knowledge management subsystem of the OA system include: column customization, unit knowledge, project knowledge, personal knowledge, knowledge statistics, knowledge query, etc. The knowledge management subsystem of the OA system can help enterprises quickly accumulate, share and utilize knowledge, thereby improving the decision-making effect, improving the business level of employees, and ultimately enhancing the market competitiveness of enterprises.