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Hello! According to your description, it may be that the battery level of the mobile phone is abnormal, and you can try to restore it through a firmware upgrade, and you can go to the official website**Firmware upgrade package to restore the system. The firmware upgrade address of each model.
Enter this link, click "Service" - search for your mobile phone model in the search box, then select the model, click on the resource ** - firmware upgrade for the full (ROM) package.
This is the tutorial, you can take a look. Instructions for firmware upgrades.
Before the firmware upgrade, it is recommended that you back up your phone data in case of data loss. If there is still an abnormal power situation as you described, it is recommended that you send your mobile phone to the local after-sales service center to test the specific reason, and there will be professional and technical personnel to serve you. The address of the after-sales service center can be found in Settings - General - More Settings - After-sales Service Options.
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Possible causes of automatic shutdown and solution to the Sisong cavity front:
1.Software or system reasons, such as incompatibilities, conflicts, crashes, etc. Flashing solves.
2.Battery causes, round slag such as loose battery, deformation, etc. Replace the battery.
Cards can sometimes cause this phenomenon as well. Format or replace the try.
4.Mobile phone hardware reasons, such as a broken motherboard. Send it for repair.
The above is for the examination of the field.
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Hello! If you have had this phenomenon on your phone before, you can try the following methods, pay attention to the program management that often enters the desktop to close the background program.
Try to clear the abnormal data via "Settings -> More Settings -> Factory Reset ->Erase All Data". Note: This item will lose all the data stored on the user's mobile phone, including ** book, short message, third-party application software, and related information, so use it with caution.
If the problem cannot be solved through the above methods, please contact the after-sales service center, and the ** address of the after-sales service center can be queried in Settings - More Settings - After-sales Service. You can go to vivo official ** to check the address of the after-sales service center.
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1. It may be that your favorite phone runs a lot of power-hungry applications (such as **, games, etc.) in the background when the battery is 10%, it is recommended that you use the original charger and data cable of your mobile phone to charge your mobile phone.
2. Please do not use the mobile phone when the mobile phone is charging, and do not put the mobile phone in a place where the mobile phone is not suitable for heat dissipation for charging (such as in the bed, with the mobile phone case, etc.).
3. Turn off some infrequently used background running applications, or turn on infrequently used services such as WLAN (WiFi), mobile network, Bluetooth, and GPS when needed.
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Hello! There are many factors that affect the performance of the battery, such as: frequency of use, machine operation status (such as navigation, games, background running programs, etc., it is very power-consuming), network signal strength, etc.
To extend battery life, here are a few suggestions:
Turn off infrequently used services such as Wi-Fi, mobile networks, Bluetooth, and GPS, and turn them back on when needed.
Close unwanted background runners.
Enable the power saving function that comes with the machine to destroy the nuclear calendar or the third-party power saving software for power management. Go to Safety Assistant - Power Saving Management - Turn on Power Saving Mode. If your mobile phone is abnormal, Fibersearch recommends that you go to the after-sales service center to test your mobile phone, please rest assured that the technical staff of the after-sales service center will properly deal with the problems encountered by your mobile phone, you can check the address of the after-sales service center in the settings of the mobile phone - General More Settings - after-sales service menu.
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The charger is not original.
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There are too many software that automatically runs in the background, right?,The biggest thing in the phone power consumption ranking is that software.,Maybe your battery is not working.。
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Hello! There are many factors that affect the battery performance, such as: frequency of use, machine operation status (such as navigation, games, background running programs, etc., it is very power-consuming), network signal strength, etc.
To extend battery life, here are a few suggestions:
Turn off infrequently used services such as Wi-Fi, mobile networks, Bluetooth, and GPS, and turn them back on when needed.
Close unwanted background runners.
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