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1. Property service management. Property service management refers to the activities of the owners of the community through the selection of property service agencies, and the owners and property service agencies negotiate in accordance with the property service contract to repair, manage, and maintain the environmental sanitation and related order within the scope of property management.
2. Property service management mode. The management model of property services such as Lu Wuwu has a public welfare management model and an economic management model. The economic management model can be divided into third-party service noisy type and independent operation type.
3. The content of property service management. The content of property management is mainly the management, maintenance and service of the owner.
What are the main responsibilities of a property manager?
The property manager is directly connected with the owner, and is mainly responsible for the work residue or content of:
1. Listen to the owner's suggestions and complaints, and assist in rectification.
2. Deal with feedback on the owner's complaints and repairs in a timely manner.
4. Maintain the health and safety of public facilities in the responsible area.
5. Carry out the collection and payment of various fees in the responsible area.
6. Organize and establish the owner's file.
7. Maintain public order in the area in charge, supervise violations of public systems, and communicate with owners to promote rectification.
What are the requirements for property company registration?
1. Entrusted property management projects.
2. There are no less than 10 property management professionals and technical personnel in engineering, economics and other related professional categories. Among them, there are no less than 5 persons with intermediate titles or above, and persons in charge of engineering, finance and other businesses have professional intermediate titles or above.
3. Property management professionals in accordance with the relevant provisions of the state and obtain professional qualification certificates.
4. Establish and implement enterprise management systems such as service quality and fees, and establish an enterprise credit file system.
5. The registered capital is more than 500,000 yuan.
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Functions refer to "activities", "behaviors", that is, various basic activities and their functions. The first was Henri Fayol's "five functions" theory, and later there were "three-functional", "four-functional", "seven-functional" and so on. In general, the division of management functions is as follows:
Planning, organizing, directing, coordinating, controlling, motivating, personnel, mobilizing resources, communication, decision-making, innovation. From a macro perspective, China is divided into four aspects: planning, organization, leadership, and control. (1) The program function refers to the regulation and arrangement of future activities.
It is the primary function of management. Before the implementation of the work, the specific content and steps are drawn out in advance, which includes ** (analysis of the environment), decision-making (decision-making) and planning (preparation of action plan) (2) Organizational functional organization refers to the multi-level positions set up according to certain rules and procedures in order to achieve the established goals and the structure of the rights and responsibilities of the corresponding personnel subordination. l It refers to the combination and classification of various business activities necessary to achieve the organizational goals, the granting of necessary powers to various business executives, and the provision of coordination between the upper and lower sides.
It includes setting up the necessary organs, determining the scope of responsibilities of various functional organs, rationally selecting and allocating personnel, stipulating the powers and responsibilities of leaders at all levels, and formulating various rules and regulations. The relationship between formal and informal organizations should also be handled, and the latter should be "avoided and utilized" (3) Leadership function: The leadership function mainly refers to how managers guide the members of the organization to achieve the organizational goals when the organizational goals and structure are determined. A person who realizes his ideas through others (1) motivates his subordinates; (2) instructing others in their activities; (3) choose the channel of communication; (4) Resolve conflicts among members.
4) The control function is to supervise and inspect the various activities of the organization according to the established goals and standards, and correct the implementation deviations in a timely manner, so that the work can be carried out according to the plan, or appropriately adjust the plan to ensure the realization of the plan objectives. Control is important because it is the last link in the management function.
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