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Communication is also an art. It's up to you to treat it. For example, if you haven't spoken to a guest for a few words, you feel embarrassed.
There are a few points in this regard. The first is because you either didn't express what you said well. Or maybe it's a bit of a reality.
So you should add a little bit of your own insight to this. For example, reading a book. Internet.
Learn some timely information. What you say will be said naturally. Embarrassment can be avoided.
And second. It's that if you feel that you can't say it well. Then you should be the best listener.
That way you won't feel embarrassed. So you both leave a good impression without saying. His personal feeling is that you are quite good.
So the next time you speak, if you say something wrong, they can quickly help you deal with it. Embarrassment is also avoided. And have you ever noticed that people who are very good at talking and people who are quite strong in interpersonal communication.
Such a person actually speaks to the average person and feels that it is. It's a bit of a deception. It's not very true.
You should actually learn this as well. Because when it comes to interpersonal communication, it is necessary to achieve a combination of truth and falsehood. You can't tell the truth, you can't tell a lie.
It's a matter of degree. For example, if you are pursuing a girl with a person, you are the one who is the stronger of the two of you. But at the time of meeting.
But he kept saying that you are strong. He's not as good as you. But a little bit he learns very quickly.
Soon make up for the lack of things. And you're here to say I'm a little better than him. That's when you think about it.
In the case that the girl doesn't know much about it, she pays more attention to getting one? It's clear. It's him, and the reason is simple.
Her feelings were. He is humble. He is a very good learner and confident person.
The awareness of oneself is clear. The interpersonal relationship should be good. And you give her the feeling that you are boasting that you have the ability.
Second, self-motivation is not very strong. So your influence is not as good as his. From this point of view, sometimes you have to look at what the actual situation looks like, anyway, you can't tell the truth or lie everything.
See how to deal with the situation. Let's take a look and see if that's the case. Hope you can do it!
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People's personalities are different, some people are enthusiastic and extroverted, and some people are gentle and kind introverts. Different people are used to different lifestyles and ways of communicating. There are many extroverts who feel a little familiar with strangeness, but if you are a shy introvert, don't be too yourself.
It is a normal psychological reaction to be nervous about interacting with strangers, communicate more with the people around you, maybe only one or two sentences at the beginning, persist, after a long time, you will improve, and the more nervous you are, the more afraid you are to communicate with guests, or strangers. It's important to be mentally prepared, take it easy, it's no big deal! Come on, I'm sure you'll be relieved of your tension soon!
The most important thing is your own ideas!
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Lack of confidence. Every day, write down what you're most proud of. When meeting with clients, be well prepared. Before entering, take a few deep breaths and talk to yourself to encourage yourself.
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It's okay to find more chats you don't know, and refine your mouth! The main thing is that you are thin-skinned! It would be nice to communicate more than others! Tell your friends something you've never been embarrassed to say!
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Don't be nervous if you think of your customers as friends!
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The first time I didn't have experience was like this later. Thick-skinned. You won't be nervous. 。
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Mentally trying to stabilize yourself, slowly stop being nervous.
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The first point: first adjust your body and mind, pay attention to proper rest, regular diet, let yourself maintain a high degree of energy, energy, and happy mood, in this state people do things efficiently, and the mood is also stable. On the other hand, if you don't get enough sleep and rest, it is very difficult to communicate with customers under stress and bad mood.
May flowers and delicacies bring you a good mood!!
<> the second point: the mindset of empathy and empathy to communicate with customers. Customers are usually problem solvers, and if you are a customer, you would also want to be treated professionally and seriously.
In fact, in our life, everyone's intersection is very limited and very wonderful, maybe one of your professional solutions to help t solve the big problems of life, maybe there is only one intersection with each other in life, why not be gentle? Every bit of love and effort you put in will be repaid to yourself in another form.
Work with the mentality of "I will do unto others as I would like them to be treated". This kind of work is not only a job to earn a living, but also a rewarding thing to do to help others and make a difference for yourself.
The third point: in the communication will inevitably meet tricky, no quality customers, no empathy customers, in this case, of course, do not want to communicate, it is normal, do not blame yourself, but remember, some people are not high emotional intelligence will not communicate with others sincerely, you don't have to care too much about this kind of person, it may be because of your friendly treatment, reflect the place where they need to improve, if he is illuminated, you are the light. Not only do you help others in your business, but you also brighten up your life.
Dear friends, may you be a blessing and help to others in a job where you have the opportunity and ability! Others have changed because of you, and you yourself have benefited from it.
I wish you that you are not stupid!!
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Don't treat him as your customer, talk to him about something else first, make friends, and gradually get acquainted with him, and you won't be nervous.
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2. I didn't do any preparation in advance, I didn't know anything about the customer, and I was nervous if I didn't know the bottom of my heart!
3. I have too high expectations for this visit, and I am afraid of failure, so I am nervous!
4. Have an inferiority complex, have no correct understanding of sales work, and feel inferior and timid when you see the other party's boss!
5. I always want to convince the other party, but I don't have enough confidence, especially when I see that the other party has obvious advantages, I am ashamed of myself, so I play abnormally!
I have a few suggestions for these situations:
1. Don't visit rashly, it is best to have ** contact in advance, and it is approved by the other party, so that the meeting will not look embarrassing!
2. Through prior contact or other ways, try to collect as much information as possible from customers, be prepared, design product types for each other in a targeted manner, and estimate the consumption level of the other party, which is also a kind of respect for customers!
3. Keep a normal mentality, the house is not built in a day. Don't think about closing deals until the customer is not interested enough, and do every step of the way!
4. This society is to serve each other, no one can do without it, no matter how high the other party's position is, it is also like you to fight with a knife and a gun, and there is no need to feel inferior. Plus, you're an expert in the industry, so he'll have to ask us for advice!
5. Customers are not stupid, and our three-inch tongue is useless. Helping others is usually not stressful!
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First of all, Jian Liang, you have to treat the customer as God, and when you treat him as God, he also becomes your slave. Don't be afraid of the stool.,Treat it like a normal person.。。 Desperately respectful and smiling when facing him.
Oh, I can only say so much about my lack of knowledge, and the first thing I laugh at every time I meet a guest. The second is to get to the point.
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That's all I have to say for now, I hope it helps:
1. Take a deep breath. Helps in the relaxation of the mood.
2. Sufficient preparation of materials. Helps to improve self-confidence.
3. Divert attention. Not focusing too much on yourself, but more on customer needs and feedback, can help increase sincerity.
4. Practice more. If you see more, you won't be too nervous.
5. Daily self-deprecation exercises. Helps to cope with awkward situations.
6. Try not to look directly into the other person's eyes, you can look at his nose and speak.
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With the progress of society and the rapid development of high technology, the pace of people's lives is accelerating day by day, and social competition is becoming more and more fierce. The survival of the superior and the elimination of the inferior make people often feel overwhelmed and nervous in the face of changing things. This is the inevitable product of social civilization, but it is also a psychological state that has to be overcome to adapt to society and the environment.
How can you overcome your nervousness?
First of all, you should be fully mentally and mentally prepared for the things you are facing. It is necessary to have an understanding of its nature, content, and basic situation, and to fully estimate and foresee the various situations and consequences that may arise therein. Only by knowing what to do can we be calm, not panic, and deal with things freely.
Second, be aware of yourself. Correctly analyze what kind of temperament type you belong to, whether you belong to the polyamologic type or the mucous type, whether you belong to the choleric type or the depressive type, so as to correctly judge whether you have the quality and ability to cope with the things you face, so as to strengthen your confidence. Even if you don't have the ability to cope, you won't have a psychological burden, because it is caused by objective reasons, so that you can face things in a relaxed state of mind, and the so-called knowing oneself and knowing the other is this truth.
Third, it is necessary to maintain a good mental and physical state. The spirit should be relaxed as much as possible, people who have a sense of fear of facing things often can't eat, can't sleep, and can't worry all day, which is extremely harmful to their physical and mental health, in order to prevent the occurrence of this phenomenon, we should not exaggerate the relationship between things and personal future gains and losses in our thinking; In addition, it is necessary to maintain a good physical condition, do not be overly tired, overwork of the brain will cause dizziness and tinnitus, imbalance of excitatory and inhibitory processes, decreased nervous activity, and aggravate the degree of psychological tension.
Fourth, maintain emotional stability. When people begin to face sudden things and some things that are important to them, they will undergo drastic changes physiologically, such as rapid heartbeat, shortness of breath, trembling hands, and sweaty palms, which are caused by excessive anxiety and fear. This kind of excessive tension makes the excitement and inhibition of cranial nerve activity out of balance, resulting in uncontrollable panic, restlessness, and nervousness, and makes the mind in a state of inhibition.
In fact, moderate tension is beneficial to people, it can further mobilize various functions of the human body, make thinking more lively, and produce a kind of strengthening effect.
Therefore, when you are overly nervous, you must first build up confidence that you can completely overcome it. Then take deep breaths or count silently to divert attention and stabilize your mood.
In short, as long as we have a full mental preparation and understanding of the things we are facing, a correct estimate of ourselves, a relaxed spirit, a good physical state, and a stable mood, we can overcome the nervousness and put ourselves in the best state of presence.
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Hello, I have your question.
I've probably had that experience with you. Doing sales, research, and interpersonal dealings with people will inevitably be nervous.
My solution to this problem is.
First of all, before you see it, you can probably imagine under what circumstances and what kind of person you will meet, so that you will reduce the degree of strangeness and thus reduce tension.
Secondly, what you agree with me is to pay attention to the feelings and opinions of customers.
You don't have to worry about that. As long as you give full play, be polite and sincere.
There is no problem...
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