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1。If it's really not you're taking, you don't have a ghost, we don't have to compensate, at most the company you give you a fine.
2.These companies have the right to withhold, and if they cause losses to the company, they will not be able to do so after they are identified.3You should call the police! Because it's also possible that they will deliberately delay time!
4.If you find that the outer packaging is damaged, you must not sign for it, and then sign for it after the inspection of the goods, because the logistics market is now chaotic!
Tell the company first! Don't hide it, in the end, if you can't explain it, you will have to pay legal responsibility! Then talk to the company about whether you should call the police!
The difficulties will be solved! Hope you do your best!
May mine be satisfied!
How did it end up!? You didn't say anything! How's it going?
Analyze it for you!
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1: I am indeed responsible for this matter, I want to know if I am liable for compensation!
You must be responsible, because you signed for the receipt without inspection, as for the liability for compensation, you can clearly explain the reason for the loss of the goods, and it is possible that you will not be compensated.
Of course, there are rights, especially a $400 employment deposit.
3: Should this matter be reported to the police What is the time limit for reporting to the police?
Of course I'm going to call the police!! Otherwise, you want to pay for something???
4: How to deal with this situation according to the regular solution
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Even if you don't have to pay for work mistakes, the punishment is certain, if the mall insists on you being held responsible, you should call 110 directly
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Yes, it is really useless to find a courier company now. Because you have signed for the delivery normally, the courier company will not admit it. Its responsibility is to deliver the goods to the customer, and then the customer receives the goods and signs for the goods normally, which has nothing to do with the courier company.
You can only admit that you are unlucky, and the next time you receive the express delivery, you must first check whether the outer packaging is intact and then sign for it. Because the party you are looking for to send it now will not admit it, and the party who is looking for the delivery is not right, which is called unreasonable.
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In the future, when receiving the mail, you should pay attention to check it and then sign for it! Even if you don't check it, you have to check the packaging carefully to see if there are any traces of passivity! If there are traces of movement, you can insist on unpacking and inspecting the goods!
Or do not give inspection, you can sign for the remarks, the courier does not give the word "inspection"! When there is a problem, it will also provide you with strong evidence and basis!
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Please ask whether the express was inspected at that time, whether it was found that the express mail had cracks, traces of unpacking, and which courier company was used. What is your item, whether the name of the item is indicated on the manifest, etc., similar problems occur, for both parties, it is impossible to explain and clarify afterwards. Only the next time you receive your shipment, pay attention to the integrity of your shipment, and do not exclude the actions of the courier company.
It could also be your sender's negligence or other reasons.
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This problem is only a loss, so the goods received must be inspected.
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If the buyer refuses to sign for the receipt and will apply for an after-sales return on **, the buyer needs to provide the reason for the return, the amount of the refund and the method of refund.
If it is not satisfied that there is no reason to return the goods within seven days, and it is determined that the goods have no quality problems, the seller can ask the buyer to bear the round-trip freight, if the buyer does not agree, the seller can refuse the return application and wait for the intervention and mediation of the first customer service. As long as it is the buyer's problem, and there is no evidence that it is the problem of the goods, the buyer should bear the loss of freight.
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If you refuse to sign for the delivery, the courier will generally return it directly.
If there is no problem with the goods themselves, but the buyer unilaterally requests a return, the round-trip freight is paid by the buyer, for example, the round-trip freight costs 20 yuan, and the entire transaction amount is 50 yuan together with the freight, and you will refund 30 yuan to the buyer.
If it is because there is a problem with the thing, the buyer asks for a return or exchange, and the seller will bear the shipping cost, and the lz description says that there is no problem with the goods, then wait until you receive the returned goods, of course, remember to check whether the goods are damaged, and if everything is fine, you will deduct the shipping cost and then refund the buyer.
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What's the problem? You didn't make it clear, how do we figure it out??
But if you refuse to accept it, it must be returned, and the buyer will refund it, and you will return the money after you receive the goods.
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It may be that the buyer regrets it and does not want to buy it.
Something is returned. Complaining that the buyer does not buy the transaction.
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I can only return it, what can I do, some bt is like this.
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You can contact the courier who delivered the goods at that time to understand the details, to see whether it is delivered to the buyer, whether the courier company signs or I sign for the receipt, if it is really not delivered, it is the problem of the courier, you can compensate people in this aspect of the express, or if you want to refund, you can wait for the receipt of the goods and then refund. If the thing is delivered, it is someone who deliberately blackmails you, and you can hand it over to ** Xiaoer to deal with.
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I have to make sure whether I have received the goods, I am not a seller, but it is true that many times the courier has taken the initiative to help me sign for the receipt but did not notify me, and I have to open it myself to see that I have been signed!! There is no news to sign for it like this, and then I don't know where the goods are when I ask the courier!! Therefore, the seller still has to cooperate with a reliable courier, and many problems are not responsible for the buyer and seller.
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You first contact the courier company to see if the customer has really received the goods. If you have indeed signed for the delivery, then you are not responsible. In general, there is a good chance that the courier will sign for the delivery themselves.
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When encountering this problem, since the buyer has initiated a refund application, you need to submit the other party's receipt voucher according to the ** rule. You can ask for it from the courier company that shipped to you, as long as it is the other party's signature receipt, it is a valid certificate. If you do not sign for the receipt in person, you also need a written certificate from the courier company with the official seal.
Receipt or fax voucher and written proof of receipt are all valid vouchers that can prove that the other party has received the goods.
Who's more responsible? This question is a bit unclear, you are the most responsible, because you are the seller. The seller will need to submit a valid proof that the buyer has received the goods.
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Generally, it is necessary to find the outbound record, the express delivery note and the buyer's own signature certificate, which needs to be verified with the logistics.
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Just find ** manual customer service to help you mediate, you won't suffer, rest assured.
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The other party's reason for defending its rights has not yet been determined, and you have no choice. Because the situation he described can be understood as a product quality problem, for example, one upper is good, and the other upper has a process problem; It can also be understood as the problem of positive loss of signing, and the goods are artificially damaged in the middle of the process or after signing.
You need to see the product offered by the customer to judge. You can't tell if there's a problem, and you can't understand what the other party is asking for.
If the fruit is damaged after signing, you ask the courier company for the buyer's receipt**. This is necessary in rights protection disputes, as you need to confirm that the buyer has personally signed for the inspection.
The courier company obviously will not bear the loss, and the receipt of the goods is the end of the transportation responsibility for them. As for the usual results of the transaction, in terms of bad reviews, the seller can't run away, and is nothing more than to be psychologically prepared to guess the socks for each other's bad reviews.
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I really don't know that there are so many low-quality people in the world, and the main thing is that it is still difficult.
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Alas, I think I'm unlucky, it's like this, or I won't return it, let him give a bad review.
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Inspect the goods after signing.
The premise is whether the courier is present, if the courier is present, the inspection can reasonably refuse to accept the problem. If the courier has left and cannot complete a reasonable rejection, but the receipt is over, the problem after signing needs to be negotiated with the seller.
According to the courier law, it is not whether the courier agrees or not, but the regulations stipulate that the buyer can inspect the goods. But whether the courier understands the law or not, only God knows.
If you do not agree, you can ask to sign first but the courier is present to inspect the goods, and if there is no problem with the inspection, the end of the sign, if there is a problem, you can use parentheses behind the express delivery list to indicate what is the problem that causes the rejection, and then the goods are taken away by the courier, which is a reasonable refusal, very standardized.
If the courier says that he must sign first and then cannot inspect the goods after signing, he will directly refuse to accept and drive him away, and contact the seller to ask for a solution.
What should I do if there is a problem with the inspection after signing in your description, taking a picture or something, signing first and then inspecting, and signing after signing is not a problem, the question is whether it can be reasonably rejected.
If you can't complete a reasonable refusal, that is, sign for the good luck, the courier leaves, and the goods are indeed damaged, it is useless to take pictures, because taking photos cannot prove that the goods have been damaged before you sign for them.
The last question, "If the package is damaged and refused, will it be returned to the seller without shipping costs?" You are buying the product and not the packaging, although the seller may find this reason reasonable and will not make you bear the shipping costs; However, there will also be sellers who think that you refuse to accept it for no reason and ask you to bear the shipping cost, which will lead to rights protection disputes... The solution is actually to sign for inspection reasonably, you can still inspect the goods when the packaging is completely destroyed, and the goods will be signed for the end if there is no problem, and the goods will be reasonably rejected if there is a problem.
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In general, it is best to check the goods before signing, if you find that the goods are damaged or any problems can be rejected immediately, the refusal will not charge you any fees, is directly returned to the seller, if the courier does not agree to the inspection, you can also refuse, he will generally agree, after signing the inspection of the goods, you can immediately take a picture to the seller, it is not used at all, it is not possible to say that you broke it, if the seller said that you broke it, you can apply for after-sales, upload ** as evidence.
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If you don't let the inspection not sign, why do you care about the packaging? Especially for valuables, the courier gives you a face, and you are cheeky to bear it, and the national situation is like this. If the seller is particular, most of them will still change it for you, and if you encounter a ...... that is not particularComplain about a verbal fight.
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It must be inspected in front of the courier, some couriers may not let the inspection of the goods due to their bad attitude, but the normal procedures can be inspected before signing, if the courier does not let the inspection You can be tactful
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Apply for a return, negotiate with the seller about the return, and if you don't agree, let the ** customer service join in to solve it.
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You can still return it after signing for it I'm a **seller.
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It's good to refuse the visa, contact the seller or something.
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According to my experience in doing ** for several years, you will definitely lose. Because the first stand on the buyer's point of view, the express delivery is indeed not to sign the inspection of the goods, if he signs to see that the goods are bad, it must be looking for you, not looking for the express delivery in saying that the express will not pay attention to you, or you will not ship the goods in the future. Second, look at this matter from your own standpoint, whether the buyer deliberately said that the goods were broken or really broken, you have to deal with it, if you ignore it, then it will give you a bad review, it is better to spend money to buy a peace, and the long experience in the future is it.
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In this case, it is best to negotiate with the buyer.
It is best if you ask the other party to send the original goods back for replacement. Half of the shipping costs are borne by each person.
This is also a solution that I think is more modest.
If you can't reach a consensus, then the worst result is to be complained by the buyer + bad reviews!
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For this kind of problem, please remind the buyer to check the goods before signing for them
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People nowadays are really. Take me for example! I didn't ask me to show my ID card when I signed for the receipt, and I signed for it directly, so you have to be careful if other people know about it.
If this happens, the responsibility lies with the courier company, and if they claim compensation, they can complain to their superiors if they cheat.
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You can only contact the courier company to see who the signatory is, or contact the sender, and it is more convenient for him to check it
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The courier delivers about 150 to 200 tickets a day, and if everyone has to check their ID before signing for it, it will take 3 minutes for one person. Then it will take 450 minutes to 600 minutes, and it will take time on the road, and there is no elevator in the community to climb the building, and the weather is fine, but what about rainy days? It might take twice as long to deliver the parcel without having to pick it up?
Don't need to eat? Don't have to sleep? Funny.
I forgot to mention it. The salary of a courier is about 2000...
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Receipt is not confirmed.
There are probably two reasons for this situation: one is that the courier may not get in touch with you, so he will deliver the mail to the mailroom and the property management guard of the community, and you will check whether there is any mail;
Second, some places do not standardize the operation, in order to avoid the delivery time limit assessment, enter the delivery information in advance. You don't have to worry if this happens, the courier will get in touch with you shortly.
Luck, it's a group of **.
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