The traffic fee was inexplicably deducted 500

Method 1] Click "Service Query, Traffic Business Query, Internet Traffic Details";

Method 2] Click "Service Query, Traffic Service Query, Internet Access Record".

Warm reminder: 1. If you find that the mobile phone has traffic left, but the traffic fee is deducted, it may be because the remaining traffic is beyond the scope of use, such as the community traffic needs to be used in the designated area, the idle traffic can only be used in a specific period, and the directional traffic can only be used within the specified business range;

2. It is recommended to turn on the mobile phone traffic monitoring software and set the traffic usage threshold, so that you can pay attention to your traffic usage at any time.

Call ** to make it clear to customer service.

Call ** to Unicom customer service.

1. First turn on the phone, the main interface is shown in the figure below, click the "Settings" button.

2. Enter the settings interface of the mobile phone and click the "Dual SIM and Mobile Network" button.

3. Then click "Traffic ** Settings", and the interface will appear as shown in the figure below.

4. Click the "**Settings" button to set the type of traffic**, monthly, daily or unlimited traffic.

5. After customizing the settings**, click "Operation after overflow", and select "Disconnect and remind" or "Remind only".

6. Go back to the settings screen in step 3 and click the "Data Limit Reminder" button.

7. Click the button at the arrow to turn on the "Daily Traffic Limit" function and customize the size of the traffic limit.

8. After the setting is completed, click "Operation after exceeding the limit", and choose to select "Disconnected and reminded" or "Remind only".

Hello dear<>

Whether you can get a rebate fee after the traffic package usage exceeds the ** limit mainly depends on the relevant policies of the operator and the situation that the usage exceeds the standard:1If the traffic exceeds the standard within the normal and reasonable usage range of the user, the operator usually takes measures such as data lock or reminder in the case of the first exceedance, and will not directly deduct the fee.

Users can renew, upgrade**, or stop using the service. 2.However, if the traffic exceeds the standard and reaches twice or higher**, the operator will usually charge the excess data after being reminded.

If ** is 10GB and the actual usage is more than 20GB, the additional data will be charged for the amount exceeding 10GB. 3.If the deduction is caused by unexpected circumstances other than the user's normal use, such as roaming data usage, automatic usage of traffic such as WeChat red envelopes, etc., the user can contact the operator's customer service to appeal and request a refund of the deduction or deduct it in the following month**.

The operator will also judge and deal with it according to the actual situation. 4.However, if the excess traffic is a significant overuse by the user, such as many times the usage in a short period of time (e.g., one day), the operator will usually not agree to refund the relevant deduction.

Users can only choose a higher ** standard in the following month to avoid exceeding the standard again. To sum up, whether the relevant deduction fee can be refunded after the traffic package exceeds the standard mainly depends on the degree and reason of the exceedance. For the first time within the scope of fair use, the operator usually only reminds you.

If the exceedance is severe or is clearly overused by the customer, the refund will not normally be granted. However, if the exceedance is an accident, the user can appeal for a refund or a deduction in the next month. I recommend choosing a more traffic-rich ** or turning on the traffic alert service to avoid traffic exceeding the ** standard.

If you exceed the ** limit and are charged during the use of the data package, you can contact the carrier's customer service to appeal. In the case of providing the reason and proof of exceedance, the customer service staff will judge whether part of the deduction can be refunded or compensated in the following year** according to the actual situation. I hope the above analysis is helpful to you if you don't understand the data over-limit and deduction policy.

If you have any other questions, please feel free to ask them and we will be happy to provide you with further advice and assistance. Thank you!

Under normal circumstances, if your traffic usage exceeds the ** limit, the operator will deduct the fee according to the ** external traffic fee. If you want to recover part of the data usage fees, you can make a complaint to the operator, and provide detailed usage records and information for the operator to verify and handle. Different carriers may have different refund policies and standards, so you can check with your carrier.

Generally speaking, the deduction for overuse of traffic is based on the contract, and if there is a breach of contract, the deduction cannot be returned. However, if there is a problem with the user's data deduction due to the operation error or technical failure of the communication company, the user can file a complaint with the communication company and request a refund of the relevant fee. If you find that your data charges do not match the actual usage, you can contact the customer service of your communication company to verify and deal with the loss.

Summary. Generally speaking, the deduction of excess traffic usage is billed according to the operator's policy, and it cannot be returned unless there are special circumstances. This is because the cost of exceeding the traffic limit is already calculated according to the contract and the terms and conditions, which are detailed in the contract.

Therefore, in order to avoid unnecessary traffic charges, it is recommended to understand your ** and usage limits in advance, and plan your traffic usage reasonably. If you need to use a lot of data frequently, you can change** or use a different network solution according to your needs. However, if the bill is abnormal due to the operator's problems, you can call the operator's customer service** for inquiry and resolution.

Generally speaking, the deduction of excess traffic is billed in accordance with the operator's policy. This is because the cost of exceeding the traffic limit is already calculated according to the contract and the terms and conditions, which are detailed in the contract. Therefore, in order to avoid unnecessary traffic charges, it is recommended to understand your ** and usage limits in advance, and plan your traffic usage reasonably.

If you need to use a lot of data frequently, you can change** or use a different network solution according to your needs. However, if the bill is abnormal due to the operator's problems, you can call the operator's customer service** for inquiry and resolution.

Hello, I found out last month's traffic was overused this month, can I still recover it?

No, because the excess traffic will be deducted directly.

If the charge was deducted from the previous month's bill, it is generally not recoverable. Because when the bill has been generated and deducted, the operator will also account and bill according to the terms and policies in the contract. However, if the reason for the traffic overrun is due to an abnormal network problem (e.g., network failure, carrier system failure, etc.), you can contact the carrier to resolve the issue.

And, if you've already implemented data savings and want to reduce the burden on your bills, you might consider monitoring your data usage over the next month to see if you need to adjust** or control your usage.

As of 2023, it is not possible to give accurate fees due to different operations and different policies and different rules under the company's economic plan.

1. Send text "0000" to 10086 to query all the services of your mobile phone, and they all have numbers.

2. In this SMS, reply to the number before the business you want to cancel.

3. In addition, you can also call the service**, select the manual service to know, and then cancel, you can also log in to the mobile **, and cancel the corresponding business in the tariff management.

After the traffic rate is limited, you can apply for the traffic unblocking service

Unicom users can log in to China Unicom's mobile phone business hall to cancel the traffic cap service, and there will be an SMS notification after the transaction is successful. You can also call the 10010 Unicom customer service to unblock the territory. After the cap is lifted, all traffic exceeding 40GB in the current month will be charged at the standard rate.