What should I do if the ATM has been paid on the account but the money has not been withdrawn due to

Updated on Financial 2024-04-09
17 answers
  1. Anonymous users2024-02-07

    I am an ATM engineer, in this case, you can check the balance after 20 minutes after the end of the transaction, because all ATMs have the function of automatic reversal of withdrawal failure, that is, the system will automatically flush back the money that has not been issued in the account for you, and the transaction reversal of the bank is generally within 10 minutes, and the inter-bank transaction time will be longer. If it has been corrected, then there is nothing to do, you just change the device and continue to withdraw money, if there is no correction, you complain to your card issuer, remember that it is the card issuer! For example, if you are a CCB card withdrawing money on an ICBC ATM and you have not paid out the banknotes, you have to complain to CCB instead of ICBC, if you are a CCB card and you are trading at a CCB ATM, you should complain to CCB, in a word, which bank the bank card belongs to!

    Call the bank's customer service** to manual service, provide the bank with your card number, transaction date and time, withdrawal amount and transaction location, and the card issuer will refund you after checking as soon as possible! Remember, if it is an inter-bank transaction, don't go to the bank to which the ATM belongs to complain! That will only make trouble for yourself, and make the processing speed slower, because the inter-bank transaction involves UnionPay, the situation is complicated, I have encountered many similar incidents before, because the customer complained about the wrong channel caused the matter to be rigid and went to the bank, and the bank did not admit the customer and could not get the money for a long time.

  2. Anonymous users2024-02-06

    Hello, in this case, the general ATM will automatically print the relevant vouchers, you must collect this voucher, and then contact the ATM customer service ** for reporting, the general bank will return the money to your account after clearing.

  3. Anonymous users2024-02-05

    After withdrawing money from the ATM, the amount is determined according to the number, and the number is obtained, but the ATM does not spit out money, and the amount on the ATM you have to see if there is any change, if there is one, you should not call the police in the same place, and at the same time there is a **number on the ATM is a fault declaration of the bank**, you can also play this**, and it is safer to play on both sides.

  4. Anonymous users2024-02-04

    Then you have to quickly call ** to tell the management of the bank, your ATM book has been paid, but the machine failure has not withdrawn money, you don't want to go for the time being, I'm afraid he will spit out after a while, you'd better quickly call ** to find the service staff to see, their service staff is still not there, record this matter.

  5. Anonymous users2024-02-03

    The receipt for the withdrawal was typed out, and then I quickly went to the bank staff and reported the situation to them. I believe it will solve this problem for you.

  6. Anonymous users2024-02-02

    When you withdraw money from an ATM, you can ask for help at the counter if the ATM has already made a payment on the ATM's account, but the machine is faulty and the money has not been withdrawn.

  7. Anonymous users2024-02-01

    When using the ATM, it depends on which link the ATM is in the transaction at the time of the failure, different links correspond to different treatment schemes, sometimes although the failure occurs, but it will not cause losses to the customer! There are three types of cases:

    The first agitation, if it is a deposit transaction, the machine inventory has a failure, in this case your money must have been swallowed, absolutely will not be on the account, you need to initiate a wrong account complaint to the bank, the bank will clear the machine to you after the adjustment.

    Clause. Second, if you are a deposit transaction, the machine inventory has been completed, and the amount is confirmed after the failure, then you don't have to do anything, just return the card and leave, because at this time your money has been on the account, although the machine failure, but it has not caused you any loss.

    Clause. 3. If the machine breaks down when you are withdrawing money, you can change the machine or use mobile banking after 20 minutes.

    Check the balance to see if the deducted money has been reversed. Note: I'm talking about the automatic flushing back of the deducted money, not to see if the money has been deducted!

    Because in the withdrawal transaction, the ATM deducts the money first and then distributes the money, and when you choose the withdrawal amount, the money will be closed and deducted. And the modern ATM has the function of automatic flushing before the withdrawal failure, that is, the money that has just been deducted but failed to be withdrawn is rushed back to the card! If the deducted money rushes back, then you don't have to do anything, just change the machine and withdraw the money; If the money is not flushed back, you file a complaint with the bank about the wrong account, just like the first deposit transaction.

    I'm an ATM engineer and ask me if you have any questions.

  8. Anonymous users2024-01-31

    See where you are if there is a manpower? Where the window is located, then quietly find the staff and ask them to help take out the card, if it is just simple. The automatic withdrawal bridge point should be there next to it. Service**Hit service**, and then wait for him to open the nucleus, and people can come over.

  9. Anonymous users2024-01-30

    There is a malfunction during the operation of the ATM, resulting in your card chain will be swallowed up or can not be withdrawn, at this time you can contact the bank's customer service staff, they will help you deal with the rough Zen out.

  10. Anonymous users2024-01-29

    While the ATM is in operation, otherwise the excitation machine will malfunction. This generally doesn't cost anything. Look at the card can not be taken out. I can't get it, you can find the manager in the lobby or call the bank's customer service number.

  11. Anonymous users2024-01-28

    When withdrawing money, the machine suddenly malfunctions, you can only quickly go to the bank staff and ask him to help you solve it, which outsiders can't solve.

  12. Anonymous users2024-01-27

    On the ATM, while it is operating, suddenly the machine malfunctions, and at this time you need to quickly take out the bank card to prevent it from swallowing.

  13. Anonymous users2024-01-26

    On the ATM, if the machine suddenly breaks down while it is being operated, then there is no problem, we can find the manager of Datang.

  14. Anonymous users2024-01-25

    There is an alarm platform next to it, which will directly notify the bank duty officer. Don't worry.

  15. Anonymous users2024-01-24

    The ATM does not show withdrawals, indicating that there is no money to be withdrawn from the machine.

  16. Anonymous users2024-01-23

    Check your SMS notifications first to see if they're working Sometimes we're at ATMs.

    The money has been deposited into the account. However, due to the fact that our SMS notification service is not activated, or the service is stopped due to arrears, or due to network problems, we may not be able to receive the relevant account change notification immediately.

    Extended Materials. ATM is a kind of electronic equipment for customers to self-service, which has the functions of deposit, withdrawal, card transfer, balance inquiry, password modification, etc., and is a new type of bank computer terminal. Only a hundred can be saved.

    1. Customers can hold the card to the ATM and carry out relevant business operations according to the prompts on the machine interface.

    2. If you don't take the card within 30 seconds after returning the card, the card will be swallowed; After returning the card, if you want to handle self-service business, you should take out the card first, and then follow the normal steps.

    3. The password entered on the ATM is the withdrawal password, and the password required to be entered is 6 digits, if the password is less than 6 digits, add 0 to make up 6 digits at the end. It is recommended that customers set the withdrawal password to 6 digits, if the withdrawal password is less than 6 digits, the withdrawal may not be available at the ATM in other places.

    5. If there is an abnormality in the business transaction on the ATM, such as the money on the card has been deducted but the money has not been withdrawn, the card has been swallowed but the customer notice has not been printed, etc., please contact the branch or the customer service center of 95599 (Agricultural Bank of China) immediately.

    6. Do not believe the "notice" or "notice" posted next to the ATM asking the customer to perform the specified operation.

    Overview of features. 1. Withdrawal: Each bank card can withdraw up to 20,000 yuan per day, and the maximum limit for each withdrawal is 5,000 yuan.

    2. Deposit: There is no limit to the number of deposits per day, but the maximum number of deposits at a time is 100, and the deposit machine only accepts banknotes with a denomination of 100 yuan, which can identify the new version of RMB.

    When depositing, different denominations and different versions of RMB can be mixed.

    3. Transfer: Realize card transfer between bank cards.

    4. Balance inquiry: Displays the current balance in the card.

    5. Change password: The password changed here is the withdrawal password.

    Service features: 1. Self-service ATMs are available 24 hours a day.

    2. Self-service ATM self-service operation, convenient and fast.

  17. Anonymous users2024-01-22

    If the transaction just happened today, you can suggest this trustworthy operation 1. The day's transaction has not been cleared by the banking system at night, so the transaction data is unstable. Generally, if the system finds an error in the account, it will be adjusted on the next working day. So if the funds have already been donated today, don't worry about it first, and check it again tomorrow.

    2. If you check the account tomorrow and the day after tomorrow, if it has not been recorded, you can contact the bank customer service center or go to the counter next to the machine to reflect the error, and the bank staff will record it and will follow up the processing.

    Your transaction bank background has a flow record that can be queried, so even if there is no receipt, it doesn't matter, the bank can also query the annual filial piety wheel, and the bank also monitors. Don't worry, if there is a mistake, the bank will verify it, but it will take a certain amount of time to destroy it carefully, and wait patiently.

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